What are the responsibilities and job description for the Security Officer - Jersey City, NJ - 25068 position at Harvard Protection Services, LLC?
Position Objective
Company Overview:
Harvard Protection Services is one of the fastest growing, privately owned provider of high-quality security services in the United States. We are an industry leader and are well known for our innovative thinking and entrepreneurial spirit. Our People are at the center of our Core Values and as a family organization, “we promote respect and embraces diversity.”
Our Security Officers support Harvard Protection in our goal of providing best in class security and life safety services. Our Officers are responsible for providing professional customer-focused security and life safety services for the people and the property they protect.
Location:
Jersey City, NJ 07302
Schedule:
Open Availability is Preferred
Essential Duties and Responsibilities
The selected candidate will be assigned to cover concierge desk and loading dock posts, with duties including but not limited to:
- Act as a key point of access control
- Interact with tenants and guests by providing information and direction to tenant main reception floors
- Coordinate calls for an emergency response
- Observe CCTV video security monitoring system
- Overseeing the conduct of individuals in the lobby and notifying security/building management of any questionable activity
- Access control for delivery and pick-up coming and going from site
- Coordinate all vehicles pulling in and out of the loading dock and ensuring that delivery personal sign in and out
- Monitor freight elevator - report all complaints from freight handlers to either maintenance or building management
- Maintain a professional demeanor, aiding customers, employees, visitors, and guests
- Maintain a visible presence in the facility / building assigned
- Monitor the environment, with the ability to detect suspicious and unsafe activity
- Responsible for becoming familiar with incoming and outgoing traffic, know the customers, tenants, visitors, and guests
- Greet customers, visitors, staff, tenants, guests in a professional manner always
- Answer all phones in a professional manner
- Permit authorized persons to enter property and monitor entrances and exits
- Know the facility / building policies and procedures; enforce them within the limits of the position
- Perform required patrols of designated areas on foot or in vehicle
- Observe departing personnel to protect against the theft of company property and ensure authorized removal of property is conducted within appropriate customer requirements
- Follow established emergency action planning and procedures
- Monitor alarms and systems
- Prepare reports on accidents, incidents, and suspicious activities, as directed
The essential duties and responsibilities may differ by customer location assigned
Knowledge and Skill Requirements
- Active SORA
- Must have reliable means of communication and transportation
- Strong interpersonal communication skills and neat and professional appearance
- Write routine correspondence, to include log entries and incident reporting
- Previous contract security, law enforcement, military, customer service experience helpful
Compensation
Harvard Protection Services offers a competitive hourly pay rate with health & welfare, dental, vision, sick leave, vacation, and 401K enrollment benefit opportunities. About Harvard Protection Services: Harvard Protection Services maintains true to our long-standing belief, Employees First and Customer Service. Our Mission, Vision and Core Values of PEOPLE FIRST, SAFETY, TEAMWORK, CLIENT FOCUS, and ACCOUNTABILITY are representative of this belief with expectations set and supported throughout for all our employees. Our goals set the standard for the industry; to earn our customer’s trust, confidence, and business, through maintaining a safe and secure environment. We are recognized by our customers and the industry as a dynamic, employee-centric organization that empowers our team to deliver leading edge service and solutions that creates value for our customers. Harvard Protection Services is an Equal Opportunity Employer/M/F/Veteran/Disabilities