Call Center (Evenings Weekends)

Client Services , Inc.
St Charles, MO Full Time
POSTED ON 12/31/2020 CLOSED ON 1/3/2021

What are the responsibilities and job description for the Call Center (Evenings Weekends) position at Client Services , Inc.?

LIMITED TIME OFFER: $600 Sign On Bonus ($300 after 30 days and $300 after 60 days)

 

Company: Client Services, Inc.  

Location: 3451 Harry S. Truman Blvd., St. Charles, MO 63301

 

Starting Pay $12.00 - $17.50/Hour based on experience.  Applicants with proven experience & ability on Bankcard Collections can earn above $17.50/hr.  On average, the top 25% of our Collection Agents earn $70,000+ per year in base salary + bonus, with an average tenure of 5 years.

 

 

 

At Client Services, the safety and health of our employees is a top priority. We follow all COVID-19 guidance from the CDC. In fact we were recently congratulated by the local Health Department for going above and beyond in our COVID-19 mitigation policies; which include the mandatory wearing of masks, social distancing of all work stations, providing hand sanitizer and wipes, daily sanitation of work areas and common areas, elimination of all in-person meetings, stopping all business travel, and sending more than half our employees to work from home.

 

Client Services, Inc. is an 'A+' BBB Accredited call center seeking career minded and highly motivated customer service oriented people to join our team.  We value all of our employees and are proud to offer:

 

  • Employees will be reviewed to Work From Home after demonstrating good performance
  • Scheduled Pay & Performance Review Process (6 months, 1 year, and then annually)
  • Paid Training Program (2 weeks of in classroom training no time can be missed in training)
  • Outstanding Customer Service Incentives
    • Monthly Bonus Opportunities
    • Monthly Attendance Bonus through the First 90 days of Employment
    • Referral Bonuses
    • Quarterly Contests (Prizes or Cash)
  • Business Casual Attire
  • Employee Friendly Call Center Culture and Office Setting
  • Comprehensive Insurance Benefits
  • Management Advancement Opportunities
  • 401(k) Retirement Plan and Tuition Reimbursement

 

Responsibilities

Our Account Representatives:

  • Provide outstanding customer service collections
  • Represent many of the Top Banks and financial services companies
  • Motivate and guide customers  through the collections process
  • Educate customers on available payment options
  • Discuss sensitive financial situations
  • Perform data entry on customer accounts in collections
  • Establish rapport with customers while providing outstanding customer service
  • Provide positive collections experience for customers

 

Qualifications

  • Professional communication and persuasion skills
  • Provide outstanding customer service
  • Ability to work in a structured call center, collections environment           
  • Ability to perform data entry using multiple computer databases 
  • Flexibility to work evening shifts and weekends as required

 

For more information, please call 855-713-5627 

 

Client Services, Inc. is committed to equal employment opportunities.

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