Receptionist / Front Office

Bloom Pediatrics
Ottumwa, IA Full Time
POSTED ON 1/7/2025
AVAILABLE BEFORE 3/7/2025

Job Summary:
We are seeking a professional and friendly Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our office, providing exceptional customer service and administrative support. This would be a float position between two clinic locations, pediatrics and family practice.

Duties:
- Greet and welcome guests in a friendly and professional manner
- Answer and direct phone calls using proper phone etiquette
- Manage and organize files, both physical and computerized
- Assist with scheduling appointments and maintaining calendars
- Provide administrative support to staff as needed
- Handle customer inquiries and provide information about services
- Assist with billing and insurance claims as required

Requirements:
- Proven work experience as a Front Desk Receptionist or similar role
- Excellent communication and interpersonal skills
- Proficiency in computerized systems and office software
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Familiarity with phone systems and office equipment

Join our team as a Front Desk Receptionist to be the face of our office, providing exceptional service to our clients while supporting the smooth operation of our administrative processes.

Job Type: Full-time

Pay: $12.00 - $16.00 per hour

Expected hours: No more than 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Monday to Friday
  • No nights
  • No weekends

Work Location: In person

Salary : $12 - $16

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