Job Title: Operations Analyst Intern
Department: P&T Operations
Work Term: Summer 2024*
Duration: 4 months (May 2024 to August 2024)
Location: Virtual
Roles Available: 3
- Full time availability of 37.5 – 40 hours weekly required to be eligible for this opportunity.
Ceridian is a global leader in Human Capital Management technology. Simply put, we allow our customers to do the most complex things well (HR, Payroll, Benefits Administration, Workforce Management and Talent Management) and do them to scale. Makes Work Life Better™ is our brand promise, not only to our customers, but to our employees as well. Our flagship platform, Dayforce, helps leaders make smart decisions based on data, strategy and intelligence that create value and maximize productivity.
Benefits for Students:
- Experience working for one of the fastest-growing Human Capital Management technology companies in the world
- Access to Ceridian’s development programs and resources
- Ability to work with as well as create relationships with members across the globe
- Autonomy to bring forth new ideas and optimize existing structures within the organization
- Meaningful responsibilities, enabling you to obtain ‘real-world’ experience
- Dynamic hands-on exposure to multiple business units and stakeholders across Ceridian
Summary/About the opportunity:
We are seeking an Operations Analyst Intern to join our Product and Technology (P&T) organization. The intern will play a crucial role in supporting our Operations team to enhance efficiency and effectiveness within P&T.
Primary Responsibilities/ What you’ll get to do :
- Assist in managing headcount & software tracking forecasting, along with supporting SDLC processes, utilizing tools such as Excel, Jira, PowerBI, Miro, Trello, SharePoint, and Dayforce.
- Play a key role in content management on SharePoint/Confluence and perform basic Jira administration tasks.
- Support initiatives designed to improve finished product quality, including facilitating root cause analysis activities and expanding our proactive monitoring capabilities.
- Contribute to special projects aimed at improving operational processes and assist in planning and executing team and company events.
- Liaise with P&T leadership, Support, Implementation, Finance, HR, and Talent Acquisition for strategic initiatives.
- Contribute to the development and refinement of operational reports, analytics, KPIs, and OKRs
- Hands-on experience in operations within a cutting-edge Product & Technology setting.
- Opportunities for mentorship, professional growth, and learning new skills.
- Practical application of academic skills in a real-world, dynamic business environment.
Qualifications/Skills and experience we value:
- Currently pursuing a degree in Business, Engineering, Computer Science, or a related field.
- Strong analytical and problem-solving abilities.
- Intermediate to Advanced skills in Excel and basic familiarity with PowerBI and Jira.
- A curious, proactive mindset with a strong bias toward action.
- Excellent time management, organizational, and communication skills.
- Ability to work collaboratively in a team environment.
We understand that no matter where you are, choosing a new employer is always one of life’s most stressful events. We encourage you to check us out at Ceridian.com or follow us on LinkedIn to learn more about how we are impacting the world of work for our customers, employees and you!
Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.
We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.
Beware of fraudulent recruiting activity! If you are contacted by a Ceridian Recruiter or other Ceridian employee, you will be provided with an @ceridian.com email. If you are contacted by someone who uses any other email domain, despite their use of our company logo or company name in their social media handle/profile, the contact could be fraudulent. Please also note, Ceridian will not request or send money and/or a check at any time during the recruiting or hiring process, ask you to order any equipment or supplies, or ask for any sensitive personal data, such as National ID numbers, via email or phone. Sensitive personal data is only collected post-hire, via new hire forms directly in Dayforce. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Ceridian employee, please refer to our fraudulent recruiting statement found here: https://www.ceridian.com/company/corporate/be-aware-recruiting-fraud.
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