How to Become a Salesforce CRM Administrator
Step 1: Understand the job description and responsibilities of a Salesforce CRM Administrator
What does a Salesforce CRM Administrator do?
A Salesforce CRM Administrator administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Being a Salesforce CRM Administrator monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. Additionally, Salesforce CRM Administrator may require the Salesforce Certified Administrator certification. Typically reports to a manager or head of a unit/department. The Salesforce CRM Administrator occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Salesforce CRM Administrator typically requires 2 -4 years of related experience.
Working from 7am - 3pm, Monday to Friday you will become a highly valued and important part of our Salesforce team that is essential to the daily operations of the GCOMM business.
Serving as the organizations expert on system capabilities and capacity, the administrator works closely with functional leaders, organizational units, and subject matter experts to identify, deploy, and maintain best practices.
This role serves as an administrator, data quality regulator, and project manager.
A Salesforce CRM Administrator will have the opportunity to work in a fun, collaborative and dynamic environment and learn Salesforce Field Service Lightning! You will be able to wear jeans every day and work from home 1-day a week! The Salesforce CRM Administrator will be responsible for the administration and support of all functions built within, including the verification and resolution of all data imports.
The administrator is responsible for maintenance, configuration, reporting and training.
Step 2: Learn best tips to become a Salesforce CRM Administrator
Best tips for those who want to become a Salesforce CRM Administrator
Here are some tips to become a Salesforce CRM Administrator.
Step 3: View best colleges and universities for Salesforce CRM Administrator
Best colleges and universities for Salesforce CRM Administrator
- Butler University
- Carroll College
- Cooper Union
- High Point University
- Princeton University
- Providence College
Step 4: Think about whether is it worth to be a Salesforce CRM Administrator
Is being a Salesforce CRM Administrator Worth it?
5 years’ experience with Salesforce administration; CRM administration strongly preferred.
Lead and coordinate internal CRM training to ensure continuous organizational CRM knowledge and optimization.
4+ years of experience as a Salesforce administrator is required with at least 2 years working in Sales Cloud.
Seeking an experienced Administrator with exposure to custom development within the Salesforce platform.
Serve as primary Salesforce Admin for our Tours Salesforce instance supporting our users.
Step 5: Prepare relevant skills for being a Salesforce CRM Administrator
What skills do you need to be a Salesforce CRM Administrator?
Management often looks to professional level roles for execution on their visions and goals, as such some specific skills are required. The workload of this role requires knowledge of: End-User Training, Requirements Analysis, Software Configuration, System Monitoring, User Administration. Sometimes for this role, knowledge of the following is helpful: Customer Relationship Management (CRM) software. If you highlight these skills during your interview process, you will be more likely to land the job!
Serving as the organizations expert on system capabilities and capacity, the administrator works closely with functional leaders, organizational units, and subject matter experts to identify, deploy, and maintain best practices.
Serve as a subject matter expert related to the use, adoption, and extension of Salesforce related functionality, including related to operational business solutions.
Bachelor’s degree in Business, Communications, Information Technology or equivalent and a minimum of 3-5 years of experience working as a Salesforce or related customer relationship management (CRM) system.
There is a good chance that you have an Advanced Administrator or Developer certification.
Technical and non-technical day to day end user support and best practice sharing to improve and increase user knowledge of Salesforce.
Step 6: View average salary for Salesforce CRM Administrator
How much does a Salesforce CRM Administrator make?
The average salary range for a Salesforce CRM Administrator is from $78,369 to $94,258. The salary will change depending on your location, job level, experience, education, and skills.
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Average salary for Salesforce CRM Administrator jobs
Step 7: Find relevant Salesforce CRM Administrator jobs, and apply.
Looking for Salesforce CRM Administrator jobs?
Here are some Salesforce CRM Administrator jobs in the United States.