How to Become a Casino Shift Manager

Step 1: Understand the job description and responsibilities of a Casino Shift Manager

What does a Casino Shift Manager do?

A Casino Shift Manager oversees the casino activities during an assigned shift. Coordinates with departments to ensure total customer satisfaction and operational efficiency. Being a Casino Shift Manager ensures compliance with federal and state gaming regulations. Maintains visual presence on casino floor. Additionally, Casino Shift Manager enforces corrective action against individuals caught cheating. May require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Casino Shift Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Casino Shift Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.

People's Opinions on Casino Shift Manager responsibilities

Supervise card dealers and casino staff during your specific shift.

12/24/2019: Laramie, WY

To be a successful Casino Shift Manager, you need to convey to everyone around you, guests and employees alike, that if there is a problem, you can handle it.

12/05/2019: Santa Fe, NM

Armed with a sharp suit or blazer and a radio, you make the rounds throughout the entire casino.

12/22/2019: Trenton, NJ

Your duties as Casino Shift Manager involve interacting with Pit Bosses, Security Officers, and employees of all levels to make sure that the professional team behind all the fun that the guests are having is doing everything that it’s supposed to.

02/17/2020: Nashua, NH

You have a desk in an office somewhere in the casino, but most of your time is spent on the floor.

01/11/2020: Elkhart, IN

Read all People's Opinions Submit your opinion

Step 2: Learn best tips to become a Casino Shift Manager

Best tips for those who want to become a Casino Shift Manager

Here are some tips to become a Casino Shift Manager.

Step 3: View best colleges and universities for Casino Shift Manager

Best colleges and universities for Casino Shift Manager

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College

Step 4: Think about whether is it worth to be a Casino Shift Manager

Is being a Casino Shift Manager Worth it?

People's Opinions on lifestyles

Shares responsibility for the overall integrity of daily operations on assigned shift.

01/04/2020: Bangor, ME

Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction.

12/27/2019: Omaha, NE

The Beverage Shift Manager is responsible for all Beverage operations for their shift.

02/21/2020: Burlington, VT

Responsible for the overall management of all casino table games on assigned shift.

02/12/2020: Petersburg, VA

Maverick Gaming currently has several immediate openings for experienced Table Games Shift Managers to work at their Wizards Casino in Burien.

12/10/2019: Roanoke, VA

Read all People's Opinions Submit your opinion

Step 5: Prepare relevant skills for being a Casino Shift Manager

What skills do you need to be a Casino Shift Manager?

A manager is often judged based on the success of their team and those working below them, as such, many skills are needed. Success in this role depends on a critical ability in the following: Customer Service, Fraud Detection and Prevention, Service Operations, Surveillance, Transaction Monitoring, Gaming Regulation Compliance. Skills may vary from job-to-job, but these skills are the ones most commonly associated with this role.

People's Opinions on Casino Shift Manager skills

Collaborated with managers and directors to ensure guest satisfaction and sustained profitability.

01/02/2020: Lima, OH

Give directive to protect all casino assets and the ability to make changes and decisions based on gaming law and MICS.

12/05/2019: Las Cruces, NM

Bachelor’s Degree is required unless otherwise waived by Executive Management of the Casino, as based on determined experience and accomplishments.

01/29/2020: Vineland, NJ

Although gaming school is primarily for new employees, some experienced dealers have to go to gaming school if they want to be trained in a new casino game.

02/15/2020: Lansing, MI

Gaming services workers must be licensed by a state regulatory agency, such as a state casino control board or gaming commission.

01/08/2020: Huntington, NY

Read all People's Opinions Submit your opinion

Step 6: View average salary for Casino Shift Manager

How much does a Casino Shift Manager make?

The average salary range for a Casino Shift Manager is from $67,561 to $127,180. The salary will change depending on your location, job level, experience, education, and skills.

Salary range for a Casino Shift Manager

$67,561 to $127,180