How to Become a Branch Service Representative
Step 1: Understand the job description and responsibilities of a Branch Service Representative
What does a Branch Service Representative do?
A Branch Service Representative provides centralized information and solutions services to assist branch employees with questions about processes and products. Serves as the point of contact to guide and assist branch staff with product information and operational policies. Being a Branch Service Representative responds to questions and resolve cases by researching bank procedures or regulatory governance and escalating issues internally as necessary. Completes call tracking and supporting documentation associated with each case. Additionally, Branch Service Representative may research and address inquiries regarding specific transactions. Requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Branch Service Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Branch Service Representative typically requires 3-5 years of related experience.
The branch service representative job description is not going to be strange to anyone.
You are the face of the branch, so it is vital that you keep everything professional and friendly.
Duties and Responsibilities of a Branch Service Representative.
A branch service representative must take care of the financial needs of the people.
The responsibilities, like taking deposits, are what keep a branch running and why most people visit branches.
Step 2: Learn best tips to become a Branch Service Representative
Best tips for those who want to become a Branch Service Representative
Here are some tips to become a Branch Service Representative.
Step 3: View best colleges and universities for Branch Service Representative
Best colleges and universities for Branch Service Representative
- Florida Southern College
- Colby College
- Dartmouth College
- University of Notre Dame
- Western Washington University
- Canisius College
Step 4: Think about whether is it worth to be a Branch Service Representative
Is being a Branch Service Representative Worth it?
Experience in the Financial Services industry, including banking and business management.
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Meets individual quality service goals as identified in your performance action plan.
Step 5: Prepare relevant skills for being a Branch Service Representative
What skills do you need to be a Branch Service Representative?
Although this job may seem to be a more junior position, there are still certain skill sets which an applicant needs to possess to do well. In order to support the team, a strong grasp of these skills is necessary: Banking Products, Escalation Management, Inquiry Research/Response, Retail Banking, Policy Administration, Branch Operations. Experience and professionalism are always important to landing any job, and a mastery of these skills will help amplify your qualifications.
The Branch Service Representative utilizes excellent customer service and problem solving skills to confidently provide information and education to E*TRADE FINANCIALs customers in a timely, efficient, professional manner.
This position will be required to greet clients, handle customer service inquiries, direct clients to the appropriate channels, process checks and assist with documents.
● Experience in the Financial Services industry, including banking and business management.
Ability to work the Teller Line and Member Services.
1-2 years of prior experience in financial services or lead customer service experience required.
Step 6: View average salary for Branch Service Representative
How much does a Branch Service Representative make?
The average salary range for a Branch Service Representative is from $48,860 to $64,357. The salary will change depending on your location, job level, experience, education, and skills.
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Average salary for Branch Service Representative jobs
Step 7: Find relevant Branch Service Representative jobs, and apply.
Looking for Branch Service Representative jobs?
Here are some Branch Service Representative jobs in the United States.