Bingo Supervisor jobs in the United States

$1250 Hiring Bonus for new Team Members plus $60 in gas gift cards during our onboarding process. 

Prairie Band Casino & Resort offers an attractive benefits package including medical (casino pays over 70% of premiums), Dental (casino pays 79% of premiums), and Vision. Prairie Band also pays 100% of short-term and long-term disability and life insurance of $15,000 for all Team Members.

 
There is a 50% employer match up to 6% on our 401(k), a profit-sharing bonus paid out multiple times a year when financial goals are met, double pay on holidays, 25¢ off per gallon of gas at our gas station, and a generous Paid Time Off policy where you can earn up to 18 days in your first year of employment!

Responsible for maintaining a comfortable gaming environment, facilitating a fun program, and ensuring Bingo team members use IGNITE in order to create loyal guests.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Develop work schedules and assignments for all Bingo team members
• Directly responsible for training all Bingo team members
• Oversee and is responsible for hall operations
• Utilize departmental training and existing policies and procedures to make sound business decisions
• Supervise and motivate staff as measured through performance vs. expectations
• Possess a thorough working knowledge of the various games and equipment
• Verify payouts as necessary; ensures security of funds and paper
• Ensure accuracy of department records and reports
• Ensure stock of all supplies is adequate for operations
• Routinely strive to build and maintain rapport with customers by handling disputes and making every effort to achieve customer satisfaction
• Role model IGNITE behaviors
• Leads by positive example and is consistent and ethical with decision making
• Exercise appropriate discretion in identifying situations that require executive management attention
• Build a rapport and coordinate daily functions with other departments
• Assists in maintaining a clean environment by disposing of trash
• Ensures timely and accurate evaluations are given with clear directives needed to meet departmental standards and achieve departmental and company goals
• Adheres to regulatory, departmental, and company policies and encourages others to do the same
• Observe activity to detect and prevent attempts to cheat
• Familiar with Title 31 guidelines and ensure proper reporting

Other duties as assigned or necessary

KNOWLEDGE, SKILLS, AND EXPERIENCE:

Required

• High school diploma or GED
• Demonstrated proficiency in solving basic math equations
• Must be able to discern times to make exceptions based on the impact to the business (financially or otherwise)
• Must be able to work both independently and as a member of a team
• Must present a well-groomed appearance as outlined in the Prairie Band Casino & Resort Team Member Handbook
• A record of satisfactory performance and reliability in all prior and current employment
• Must be able to work a flexible schedule which may include various shifts, weekends, and holidays

Preferred

• BA/BS Degree from a four year accredited college or university, or equivalent work experience of two years in current bingo hall
• Two years of prior supervisory experience or equivalent

PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:

• Physically mobile with reasonable accommodations
• Must project professionalism and possess excellent verbal and written communication skills
• Must be able to push and lift weight up to 40 pounds
• Must be able to tolerate areas with secondary smoke, high noise levels, bright lights, and dust
• Must be able to work at a fast pace and in stressful situations
• Must be able to read, write, speak and understand English
• Must be able to respond to visual and aural cues

Indian Preference Exercised

Prairie Band Casino & Resort reserves the right to make changes to the above job descriptions whenever necessary. As part of Prairie Band Casino & Resort’s hiring process, candidates will be required to go through a due diligence process to validate their application information and suitability, prior to an employment offer being extended. This process may include, but is not limited to: reviewing employment applications or resumes, performing pre-employment testing and background investigations, conducting interviews and reference checks, and checking licensing and certification.