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Personality Style at Work

The most important business skill isn't a skill at all. It's your personality. And only when you develop a keen understanding of your personality style -- and the styles of the people you deal with -- will you reach your full potential as a business professional.

Personality Style at Work is a groundbreaking guide to help you achieve positive results in virtually any workplace situation. Whether you're a high-level manager, a salesperson, a customer service professional, or an entry-level employee, you'll learn why others behave as they do in specific situations and how to use that knowledge to turn every interpersonal encounter into a win-win scenario.

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