Reservation Assistant Salary in Massachusetts

The Reservation Assistant is responsible for assisting customers with booking reservations for various services, such as hotel accommodations, restaurant reservations, and event tickets. They communicate with customers via phone, email, or in person to gather necessary information and provide assistance in selecting the best options for their needs. The Reservation Assistant also maintains accurate records of reservations, processes payments, and ensures that all customer inquiries and concerns are addressed in a timely and professional manner. Additionally, they may collaborate with other team members to coordinate and confirm reservations, and provide support in managing inventory and availability. Strong communication and organizational skills are essential for this role, as well as the ability to multitask and work effectively in a fast-paced environment.