Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Provides support for project completion; assists with project plan in consultation with appropriate participants and coordinates steps to ensure participation of appropriate interested individuals and groups.- Assists with project status to ensure progress toward completion and required procedural steps are completed fully and in a timely manner.- Seeks cooperation and input in project assignments; coordinates needed meetings or hearings to gather input and meet procedural requirements.- Provides status reports to senior management or other management to keep them apprised of progress and any anticipated issues
Education:
High school diploma or equivalent, or
Skills/Abilities: