Voice Communications Manager is responsible for managing the policies and procedures of voice communications. Ensures uninterrupted access to all voice telecommunication features including voicemail, ACD or PBX systems. Being a Voice Communications Manager oversees the design and implementation of voice telecommunications networks. Selects vendors and negotiates contracts. Additionally, Voice Communications Manager reviews reports on system specifications in support of system upgrades and makes final decision regarding updates. Involved in long-range or strategic voice communications plans. May require a bachelor's degree in area of specialty. Typically reports to a top management. The Voice Communications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Voice Communications Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The primary role is to administer company policy and manage an independent contractor carrier workforce. This position is also responsible for growing circulation volumes and revenue while ensuring subscriber service and satisfaction levels are met or exceeded. Work assignments will be with in many areas of the distribution function and include home delivery, single copy delivery, transportation, customer service, and re-delivery operations.
ESSENTIAL JOB FUNCTIONS:
KNOWLEDGE, SKILLS AND ABILITIES:
EDUCATION/EXPERIENCE
To apply send resume and cover letter to Josh Hart Regional Circulation Director to jhart@news-mt.com