Voice Communications Analyst jobs in Wisconsin
Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Recently Added Voice Communications Analyst jobs
IT Infrastructure Voice Analyst
- Alta Resources
-
Neenah, WI
FULL_TIME
- Summary The Voice Analyst's role is to ensure the stability and integrity of all Alta Resources provided voice services. This is achieved by developing, monitoring and maintaining communication technologies across the organization. In addition, the Voice Analyst will participate with the installation, monitoring, maintenance, support, and optimization of all voice hardware, software, and communication links. The Voice Analyst executes work activity in accordance with the overall strategic plans developed by IT Architects. This individual will also analyze and resolve voice issues in a timely and accurate fashion, and provide documentation and end user training where required. Essential Duties & Responsibility Other duties may be assigned. Strategy and Planning Develops and/or assists with all necessary leadership and staff members in the research, planning, design, development, testing, deployment, and maintenance of new and existing technology solutions. Assess and recommend appropriate technologies to solve business problems/opportunities. Acquire a strong understanding of the functional business disciplines serviced by the technologies being designed or supported to ensure that the service provided is timely, effective and appropriate. Establish proactive, confidence-inspiring client relationships to ensure technology development and maintenance efforts meet business goals. Execution and Service Delivery Develop knowledge and experience in resolving support requests for Infrastructure Support. This will include problem solving and the related activities specific to the type of problem, covering the analysis, design, implementation and maintenance of complex business and technical solutions from the client perspective. Assist with voice/telephony software and hardware upgrades. Review and analyze the effectiveness and efficiency of existing voice/telephony infrastructure. Analyze usage and plan for growth or increases in capacity and/or licensing. Provide the full complement of technology support services as required on assigned work efforts. Create and maintain documentation for supported voice platforms and services. Respond to and resolve voice related access and performance issues. Maintain change control and testing processes for modifications to supported platforms and services. Assist with transaction and security audits as necessary. Develop and leverage a working to expert knowledge of standard services, applications, and infrastructure technologies as required. This may include programming language(s), operating systems, programming techniques, data base management systems, productivity tools and other hardware and software facilities to produce the most effective and timely results for the functional areas being served. Perform, or direct the performance of, standard application and infrastructure support activities based on specific assignments. Leverage an advanced knowledge of services, applications and hardware to conduct problem resolution, analysis, design, development, and implementation activity. Test fixes to ensure problems have been adequately resolved. Display skill in the use of control techniques and support methodology to meet assignment requirements. Create technical documentation for Information Technology staff to follow when completing procedures. Provide 24x7 on call rotation support for all supported technologies. Communication and Collaboration Establish proactive, confidence-inspiring client relationships to fulfill all aspects of specific assignments within Services Support, Application Support, or Infrastructure Support as applicable. Produce and communicate status of deliverables relative to milestones, variances, open issues, and client acceptance. Respond to requests for enhancements to existing technologies by clearly defining the business problem/opportunity and the approach to satisfying the request. Contribute to an environment in which all team members are respected regardless of their individual differences and are motivated to improve both their individual and team contributions to achieve desired business results. Regular attendance, punctuality and adherence to agreed-upon schedule of availability are conditions of employment and essential function of this position. Leadership Responsibilities This job has no supervisory or leadership responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Willingness to tackle problems and seek out new opportunities. Ability to simplify complex issues, can differentiate between critical details and unimportant facts, has a logical thought process in resolving problems. Demonstrated technical proficiency, attention to detail, and continuous improvement. Demonstrated productivity, managed priorities and time, and followed procedures. Demonstrate ability to communicate effectively by displaying strong verbal and written skills. Listen for understanding. Met commitments, stayed focused under pressure, accepted accountability. Built strong relationships, able to give and receive constructive feedback, and worked well with others. Ability to mentor others successfully. Ability to work effectively within and across teams and global locations. Ability to work independently with minimum supervision is required. Exhibit the ability to translate complex technical topics into understandable business language in order to explain and justify technical needs and solutions to non-technical audiences. EDUCATION and/or EXPERIENCE 2-year technical degree or an Associate’s degree in IT-Related field required; Four-year college or university degree in IT-related field preferred; 2 years of Help Desk and Customer Service experience. 1-2 years of general IT experience in any Infrastructure technology (Desktop, Server, Network, Voice)
- 25 Days Ago
Tier 1 Technician - Eau Claire, WI
- IT-Voice
-
Eau Claire, WI
FULL_TIME
- Tier 1 Technician-Eau Claire, WI IT Voice is a leading provider of IT solutions, specializing in a wide range of services including network management, system administration, and technical support. Ou...
- 18 Days Ago
Tier 1 Technician
- IT-Voice
-
Eau Claire, WI
FULL_TIME
- Tier 1 Technician-Eau Claire, WI IT Voice is a leading provider of IT solutions, specializing in a wide range of services including network management, system administration, and technical support. Ou...
- 30 Days Ago
Business Analyst, HR, Legal & Communications
- kohler
-
Kohler, WI
FULL_TIME
- OpportunityThe business analyst is part of the business partner organization and works with the business unit and IT to deliver business value through new technology introductions. The business analys...
- 3 Days Ago
Public Affairs Specialist (Communications Analyst)
- U.S. Department of the Treasury
-
Waukesha, WI
FULL_TIME
- DutiesWHAT IS THE LARGE BUSINESS AND INTERNATIONAL (LB&I) DIVISION?A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisionsVacancies Will Be Filled In...
- 11 Days Ago
Voice teacher
- White House of Music Inc
-
Waukesha, WI
FULL_TIME
- You must be knowledgeable, educated and an engaging instructor. We have students of all ages and skill levels but the largest group is beginners to intermediate students. Each store has lesson studios...
- 20 Days Ago
Voice Communications Analyst jobs at Popular Companies
Submarine Combat Systems Analyst
- Johns Hopkins Applied Physics Laboratory (APL)
-
Laurel, MD
- Description Do you enjoy analyzing state-of-the-art systems? Do you have operational experience with U. S. Navy Submarin...
- 6/12/2024 12:00:00 AM
Senior Scientist - EO Remote Sensing and Imaging
- General Dynamics Information Technology
-
Chantilly, VA
- What you bring to the table: A TS/SCI security clearance is required at time of hire. Applicants selected will be subjec...
- 6/12/2024 12:00:00 AM
Lead Data Scientist
- Nucleix Ltd.
-
San Diego, CA
- About Nucleix: Nucleix is a leader in the field of next-generation sequencing and its application in medical diagnostics...
- 6/11/2024 12:00:00 AM
Equity Research Analyst - Energy Policy
- Compass Point Research & Trading, LLC
-
Washington, DC
- Compass Point is a premier full-service investment firm providing a wide range of banking and research services to our c...
- 6/11/2024 12:00:00 AM
Language Specialist
- U.S. Air Force Reserve
-
- Position Summary The intelligence we gather comes in many forms, often in a foreign language. Our Cryptologic Language A...
- 6/11/2024 12:00:00 AM
FP&A Analyst
- Pinnacle Transplant Technologies
-
Phoenix, AZ
- About Us Pinnacle Transplant Technologies is a multi-service tissue bank committed to honoring the gift of donation and ...
- 6/11/2024 12:00:00 AM
Junior Desktop Analyst - Junior Desktop Analyst
- Capgemini
-
Shelton, CT
- Hi there, Hope you are doing good Capgemini is hiring below position if you are interested Please apply here Junior Desk...
- 6/11/2024 12:00:00 AM
Director of Fundraising
- EqualSpace Sharespace & Incubator
-
Newark, NJ
- DefinedTalent is a partner of Equal Space LLC that serves as an incubator for diverse voices, ideas, and perspectives. T...
- 6/11/2024 12:00:00 AM
About Wisconsin
Wisconsin is bordered by the Montreal River; Lake Superior and Michigan to the north; by Lake Michigan to the east; by Illinois to the south; and by Iowa to the southwest and Minnesota to the northwest. A border dispute with Michigan was settled by two cases, both Wisconsin v. Michigan, in 1934 and 1935. The state's boundaries include the Mississippi River and St. Croix River in the west, and the Menominee River in the northeast.
With its location between the Great Lakes and the Mississippi River, Wisconsin is home to a wide variety of geographical features. The state is divided into five dist...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Analyst jobs
$62,695 to $80,879
Most Popular Cities in Wisconsin for Voice Communications Analyst Jobs
What does a Voice Communications Analyst do?
Voice Communications Analyst in Springfield, IL
Primarily manages personal wireless communications services (PWCS).
January 30, 2020
Voice Communications Analyst in Lima, OH
Ultimately carriers will move to an all IP network with voice becoming another data application," Lee says.
January 21, 2020