Voice Communications Analyst jobs in Pennsylvania

Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

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Communications Analyst
  • AARP
  • Philadelphia, PA FULL_TIME
  • Overview

    AARP is the nation’s largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families health security, financial stability and personal fulfillment. AARP also produces the nation’s largest circulation publications AARP The Magazine and AARP Bulletin.

    The Communications Analyst participates in the development and dissemination of communications to attract and engage targeted audiences, with the objective of enhancing awareness and influencing change. Participates in the implementation of communication projects and ensures content aligns with the enterprise brand strategy and brand architecture. Collects and analyzes data to measure communication campaign effectiveness for return-on-investment.

    Responsibilities

    • Drafts and distributes internal and external communications content across multiple channels including print, digital and social media. Ensures that all communications and marketing materials are in line with the organization's branding guidelines. Provides internal and/or external feedback channels across a variety of communications vehicles.
    • Analyzes and interprets a broad array of communications data, produces reports, and leverages the data to inform strategic decision making.
    • Participates in the planning and implementation of projects to support communications initiatives across business units. Monitors and measures the effectiveness of communications strategies and tactics and makes adjustments as needed.
    • Collaborates with colleagues across the enterprise to develop and implement communications strategies and tactics in support of business unit goals. Provides support for management and the communications team, as needed.
    • Supports the training and development of volunteers in accordance with organizational goals and designs opportunities to leverage communications channels to maximize volunteer engagement.

    Qualifications

    • Proficient in managing multiple digital platforms including the AARP volunteer portal, Cvent, and Salesforce, with strong computer skills required for setting up, testing, and monitoring digital initiatives.
    • Must be capable of supporting both virtual and in-person events effectively.
    • Experienced in developing and managing content for a variety of communication channels such as emails, newsletters, press releases, blogs, and social media.
    • Must ensure all content aligns with brand guidelines and is effective in reaching and engaging diverse audiences.
    • Skilled in analyzing communication metrics and producing detailed reports to assess the effectiveness of communication strategies.
    • Must be proactive in researching and implementing innovative communication methods to enhance audience engagement and continuously improve communication efforts.

    Additional Requirements

    • Regular and reliable job attendance
    • Effective verbal and written communication skills
    • Exhibit respect and understanding of others to maintain professional relationships
    • Independent judgement in evaluation options to make sound decisions
    • In office/open office environment with the ability to work effectively surrounded by moderate noise
    • Ability to occasionally lift up to 25 pounds

    Flexible Work Arrangement (FWA)

    AARP observes Mondays and Fridays as telecommuting workdays, except for essential functions. Remote work and telecommuting can only be done within the United States and its territories.

    Compensation And Benefits

    AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement. For this position, we anticipate offering a salary between $63,000 to $73,500 per year. This role is also elgible to participate in an annual incentive plan with a percentage up to 12%. Bonus eligibility is dependent upon organizational and individual performance.

    Equal Employment Opportunity

    AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
  • Just Posted

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Financial Analyst
  • Amphenol Communications Solutions
  • Valley, PA FULL_TIME
  • Location: Valley Green, Pennsylvania Posted: 05/28/2024 Location Name: Valley GreenWage: Depends on ExperiencePosition: Financial AnalystLocation: Valley Green, PAAmphenol High Speed Products Group is...
  • 6 Days Ago

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FP & A Analyst
  • DQE Communications LLC
  • Pittsburgh, PA FULL_TIME
  • DQE Communications, headquartered in Pittsburgh, Pennsylvania, is a fiber-optic Internet and data network access provider for businesses and carriers in Pennsylvania, West Virginia, Maryland and Ohio....
  • 9 Days Ago

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Medical Claims Analyst - On-Site White Plains, NY
  • STAFFORD COMMUNICATIONS GROUP
  • Easton, PA FULL_TIME
  • DescriptionJob Title: Medical Claims AnalystStafford Communications is uniquely different. Stafford Communications, a division of Premier BPO specializes in customer service, compliance and marketing ...
  • 6 Days Ago

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Human Resources and Communications Analyst
  • SAIC
  • Chambersburg, PA FULL_TIME
  • Job ID: 2404251-2941 Location: REMOTE WORK, PA, US Date Posted: 2024-03-20 Category: Communications Subcategory: Communications Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum...
  • 18 Days Ago

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Communications Assistant
  • Prescure Communications
  • Philadelphia, PA FULL_TIME
  • About the company: When it comes to your brand's communication needs, contacting Prescure Communications is the first step towards unlocking your brand's full potential. Here's why you should reach ou...
  • 5 Days Ago

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Submarine Combat Systems Analyst
  • Johns Hopkins Applied Physics Laboratory (APL)
  • Laurel, MD
  • Description Do you enjoy analyzing state-of-the-art systems? Do you have operational experience with U. S. Navy Submarin...
  • 6/12/2024 12:00:00 AM

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Senior Scientist - EO Remote Sensing and Imaging
  • General Dynamics Information Technology
  • Chantilly, VA
  • What you bring to the table: A TS/SCI security clearance is required at time of hire. Applicants selected will be subjec...
  • 6/12/2024 12:00:00 AM

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Lead Data Scientist
  • Nucleix Ltd.
  • San Diego, CA
  • About Nucleix: Nucleix is a leader in the field of next-generation sequencing and its application in medical diagnostics...
  • 6/11/2024 12:00:00 AM

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Equity Research Analyst - Energy Policy
  • Compass Point Research & Trading, LLC
  • Washington, DC
  • Compass Point is a premier full-service investment firm providing a wide range of banking and research services to our c...
  • 6/11/2024 12:00:00 AM

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Language Specialist
  • U.S. Air Force Reserve
  • Position Summary The intelligence we gather comes in many forms, often in a foreign language. Our Cryptologic Language A...
  • 6/11/2024 12:00:00 AM

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FP&A Analyst
  • Pinnacle Transplant Technologies
  • Phoenix, AZ
  • About Us Pinnacle Transplant Technologies is a multi-service tissue bank committed to honoring the gift of donation and ...
  • 6/11/2024 12:00:00 AM

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Junior Desktop Analyst - Junior Desktop Analyst
  • Capgemini
  • Shelton, CT
  • Hi there, Hope you are doing good Capgemini is hiring below position if you are interested Please apply here Junior Desk...
  • 6/11/2024 12:00:00 AM

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Director of Fundraising
  • EqualSpace Sharespace & Incubator
  • Newark, NJ
  • DefinedTalent is a partner of Equal Space LLC that serves as an incubator for diverse voices, ideas, and perspectives. T...
  • 6/11/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Voice Communications Analyst jobs
$63,330 to $81,698

Voice Communications Analyst in Springfield, IL
Primarily manages personal wireless communications services (PWCS).
January 30, 2020
Voice Communications Analyst in Lima, OH
Ultimately carriers will move to an all IP network with voice becoming another data application," Lee says.
January 21, 2020