Voice Communications Analyst designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Being a Voice Communications Analyst ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Additionally, Voice Communications Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Voice Communications Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)
Data & Reporting Analyst
As our Data & Reporting Analyst you will be a leader in showcasing how data and analytics can guide product decisions. An expert in Power BI and data analysis, you will provide BI support, visualizations, presentations, and analytics to stake holders. Using data analysis and visual storytelling, you will guide stakeholders in advancing our products and driving business decisions.
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