Voice Communications Analyst jobs in Alaska

Company Description

Alaska Communications (NASDAQ: ALSK) is Alaska’s leading broadband and managed IT service provider. We are a trusted partner for businesses, schools, health care providers, state and local governments with a commitment to exceptional customer service. Our network serves as our cloud enablement platform with superb security and reliability, built on a string of “firsts” in Alaska – the first Internet service provider, the first Metro Ethernet, MPLS and VPLS provider, the first Carrier Ethernet 2.0 certified provider, and the first Microsoft ExpressRoute partner. We take pride in our technology and network. We take greater pride in our people. Alaska Communications stands for local, reliable, and trustworthy customer service.

Job Description

Job Summary

We are seeking an organized, efficient IT Manager to join our growing organization. In this position, you will be responsible for the overall planning, organization, and execution of all information technology within the organization. You will direct IT staff to carry out support and maintenance of existing applications and development of new technical solutions. You will also lead the development team, serving as a liaison between business and technical aspects of each stage.

Responsibilities:

• Analyze business needs presented by users and recommend technical solutions with completion timeline
• Maintain organization’s effectiveness and efficiency by defining, delivering, and supporting strategic plans
• Direct research in emerging technology by studying organization goals, strategies, practices, and user projects
• Produce detailed timelines and implement effective project control for each software release
• Verify application results by conducting system audits of technologies implemented
• Preserve assets by implementing disaster recovery, backup procedures, information security and control structures
• Recommend information technology strategies, policies, and procedures by evaluating organization outcomes, identifying problems, and anticipating organizational requirements
• Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective action
• Install hardware and peripheral components
• Load appropriate software packages such as operating systems
• Administer email and anti-virus systems
• Troubleshoot and resolve user issues relative to all corporate software in a timely manner
• Participate in all hardware and software evaluations and maintains vendor contracts
• Maintain quality service by establishing and enforcing organization standards

Qualifications

Qualifications

• Bachelor’s degree in computer science or related field preferred
• 5 years of experience within information technology
• Experience in the most current technologies
• Previous experience with MAS 200 and ACT a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.