Trust Manager - Operations jobs in Nebraska

As a family-owned business that spans five decades and three generations since 1964, we value relationships, supporting each other’s unique differences. We understand the importance of personal belonging which is why you’ll hear our employees talk about being part of the SNB family. Now, more than ever, as we’ve expanded our roots into new markets, it’s the prime time to join our growing team. As a community bank, we offer comprehensive financial solutions for personal, business, and private banking, treasury management, wealth management and mortgage needs in Nebraska, Iowa, and Texas. We have 10 convenient full-service branch locations in the Omaha and Council Bluffs as well as full-service branches in the Jordan Creek area of West Des Moines and in two Dallas locations: Uptown and Tollway. Learn more about our story at www.SNBconnect.com/About-Us or visit us on LinkedIn and Facebook.

JOB SUMMARY

This position is responsible for performing operational duties to contribute to the accurate and timely delivery of trust services, reports and client satisfaction.  Supports and serves as a back-up to the Trust Operations Manager with regard to operational functions of Trust Services to ensure the accurate posting, reporting and maintenance of client accounts.

ESSENTIAL FUNCTIONS

Account Processing and Management (40%)

• Reviews documentation for new account process according to open account checklist & establishing account on system.  Identifies & monitors deficiencies in account opening paperwork.  Coordinates movement of securities & funds to new account as well as all follow up to ensure complete receipt of items.
• Receives, verifies and posts the receipt & distribution of money & securities transactions to client accounts to ensure the accurate & timely recording of customer activity.  Maintains dual control capability.
• Assists with the oversight of the settlement of clients’ security trades which includes mutual funds, equity and fixed income to ensure the accurate & timely settlement of securities transactions.  Track balances of mutual funds on a daily basis & resolve any issues.  Trades may be initiated internally or externally.
• Provides exceptional customer service by answering customer questions, conducting necessary research and responding to clients in a timely manner.

Operations (30%)

• Assists with the oversight of the trust accounting system to ensure the integrity and reporting of client information.  Serve as a liaison with the software provider to resolve operational issues.
• Oversees processing of client cash contributions & withdrawals, including retirement plans.   
• Assists with year-end tax reporting to ensure the accurate and timely production of 1099, 1099R, 5498, 1041 fiduciary tax worksheets, 1099DIV, 1099INT and others.   Maintain the tax reporting capabilities of the trust accounting system.  
• Coordinates and completes client statement production & mailing
• Provides training to operations staff as necessary to ensure processes and procedures are followed correctly and consistently.

Asset Management (10%)

• Deposits, withdraws and maintains assets from the vault using the dual control system and conducts semi-annual vault count under dual control process.
• Provides securities valuation to include date of death valuations and maintenance of cost basis
• Processes notices of corporate actions and tender offers, communicates with investment officer, tracks progress and posts per custodian notification.

Account Reconciliation (5%)

• Assists with the oversight of the reconciliation of accounts as necessary Reconcile Trust Suspense account activity monthly & report to Internal Audit.  Acts as back up for reconcilement of DDA accounts and for annual escheatment of unidentified funds for the States of Nebraska, Iowa and Texas.
• Gathers daily entries & ensure that cash/DDA accounts are in balance with the trust accounting system.  Researches & resolves any out of balance issues.

Leadership (15%)

• Exhibits leadership as an individual contributor by supporting the team and company through sharing of knowledge, leading by example, setting high standards for self and team, being accountable, demonstrating open communication, acknowledging and supporting other’s efforts, and providing feedback when appropriate.

Performs other duties as required and assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• Advanced knowledge and understanding of trust accounting operations, policies and procedures including dual control safeguards.
• Advanced knowledge and understanding of all types of accounts including trusts, agencies, retirement plans, foundations, employee benefits administration, and investments.
• Advanced knowledge and understanding of trust administration policies and procedures, ERISA regulation IRS codes and regulations.
• Advanced knowledge and understanding of various types of securities, asset classes, and fiduciary income tax implications.
• Strong customer relation skills, self-motivation, strong attention to detail, and ability to work independently.
• Skills to operate a PC, word processing and spreadsheet applications, preferably in MS Office.
• Ability to respond timely to multiple client/administrative problems.
• Ability to complete required compliance training by assigned due date.
• Ability to maintain regular and reliable attendance.

EDUCATION* 

• Minimum of High School diploma or equivalent required.
• Minimum of 1-2years of college courses, accounting and/or equivalent experience in finance and trust operations preferred.

EXPERIENCE*

• Minimum of 3-5 years of experience working in Trust Operations required.

*Equivalent education and experience will be considered

AFFIRMATIVE ACTION
Security National Bank provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.