Trust Manager - Operations jobs in California

Trust Manager - Operations manages the operations of the trust. Designs and implements operational systems to streamline operations and maximize revenue and shareholder interests. Being a Trust Manager - Operations facilitates communications between various departments in the trust. Requires a bachelor's degree. Additionally, Trust Manager - Operations typically reports to top management. The Trust Manager - Operations typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. To be a Trust Manager - Operations typically requires 3+ years of managerial experience. (Copyright 2024 Salary.com)

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Trust & Safety Operations Manager
  • JBA International
  • Los Angeles, CA FULL_TIME
  • TRUST & SAFETY OPERATIONS MANAGER

    About the job
    The Trust & Safety Operations Manager will manage day-to-day operations of our moderation and creator support efforts for our user-generated content platform. You must be detail-oriented, visual, and self-motivated.

    Responsibilities


     
    • Manage external moderation vendors (budgeting, planning, hiring, resource allocation, invoicing, quality assurance)
    • Act as an escalation point for safety investigation reports and appeals of potential violations of our policies
    • Conduct objective, fair, thorough, evidence based, unbiased, and timely investigations into reported content
    • Prepare weekly and monthly reports of our moderation efforts - must be proficient with Excel formulas and SQL
    • Formulate new content guidelines and safety procedures in collaboration with CANVAS and Brand Safety teams
    • Work with internal and external stakeholders in developing and refining policies to improve creator and reader experience
    • Keep up-to-date on current events and assist with policy research and analysis

    Requirements

     
    • Education: B.A./B.S. in Communications, Media Studies, Journalism, Economics, Business, or related fields
    • 3-5 years experience in trust and safety or related fields (must have experience in UGC moderation and managing external moderation partners)
    • Experience working with moderation vendors, contractors, and BPOs
    • Strong proficiency with technology: Experience using Zendesk or other helpdesk software, SharePoint, MS Office, etc
    • Proficiency in Excel and/or SQL, and experience preparing reports
    • Ability to understand and analyze complex cases
    • Culturally aware of trends and pop culture in United States
    • Self-starter and ahead of the game
    • Technically savvy and able to quickly learn new systems
    • Interested in content policy, compliance, and/or internet governance
    • Must have experience working with multicultural company
    • Multilingual in Spanish, French, or German highly preferred
  • 1 Month Ago

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Product Manager
  • Trust
  • Los Angeles, CA FULL_TIME
  • Why Join Us?Trust is the growth network for emerging brands, helping them grow smarter and faster, together. Brands that join the Trust network can band together to get benchmarked KPIs, trusted insig...
  • 4 Days Ago

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Senior Manager, Trust and Safety Operations (Americas)
  • Twitch
  • San Francisco, CA FULL_TIME
  • About UsTwitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. It is where thousands of communities come to...
  • 6 Days Ago

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Global Vendor Operations Manager, Trust and Safety
  • The Hill
  • San Mateo, CA FULL_TIME
  • Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers an...
  • 8 Days Ago

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Senior Manager, Moderation Operations, Trust & Safety
  • Roblox
  • San Mateo, CA FULL_TIME
  • Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers an...
  • 4 Days Ago

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Director, Trust & Safety Operations
  • Whatnot
  • Los Angeles, CA FULL_TIME
  • 🚀 Whatnot Whatnot is a livestream shopping platform and marketplace backed by Andreessen Horowitz, Y Combinator, and CapitalG. We’re building the future of ecommerce, bringing together community, sho...
  • 10 Days Ago

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Operations Manager
  • PCT - Pacific Cast Technologies
  • Albany, OR
  • Operations Manager If you would love to be part of a company that is poised for substantial growth with opportunities fo...
  • 6/11/2024 12:00:00 AM

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Project Executive/Operations Management
  • Kimmel & Associates Inc.
  • Erie, PA
  • About the Company: Our client is a 100+ year old, industry-leading, full-service Electrical Contractor offering electric...
  • 6/8/2024 12:00:00 AM

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Project Executive/Operations Management
  • Kimmel & Associates Inc.
  • Palestine, OH
  • About the Company: Our client is a 100+ year old, industry-leading, full-service Electrical Contractor offering electric...
  • 6/8/2024 12:00:00 AM

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Project Executive/Operations Management
  • Kimmel & Associates Inc.
  • Cleveland, OH
  • About the Company: Our client is a 100+ year old, industry-leading, full-service Electrical Contractor offering electric...
  • 6/8/2024 12:00:00 AM

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Project Executive/Operations Management
  • Kimmel & Associates Inc.
  • Akron, OH
  • About the Company: Our client is a 100+ year old, industry-leading, full-service Electrical Contractor offering electric...
  • 6/8/2024 12:00:00 AM

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General Manager/Operations Manager Needed!
  • Signs & Services Company, Inc.
  • Orange, CA
  • Job Description Job Description We are seeking a General Manager/Operations Manager to become an integral part of our te...
  • 6/8/2024 12:00:00 AM

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Executive Operations Manager
  • netPolarity, Inc. (Saicon Consultants, Inc.)
  • Austin, TX
  • Job details are Shared below: Job Title: Executive Protection Manager Location: Austin, TX 73301– TRAVEL REQUIRED (Onsit...
  • 6/7/2024 12:00:00 AM

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Operations Manager - Janitorial Operations Manager
  • The Budd Group
  • Fairfax, VA
  • Operations Manager - Janitorial Operations Manager Thursday, February 22, 2024 This one will go fast! We are dirt under ...
  • 6/7/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Trust Manager - Operations jobs
$117,853 to $171,405

Trust Manager - Operations in New London, CT
Lori will be responsible for managing operations and compliance in accordance with industry compliance guidelines.
November 27, 2019
Trust Manager - Operations in Orange, CA
Abby is responsible for coordinating the use and efficiency of multiple systems within the Operations and Compliance department.
December 09, 2019
Trust Manager - Operations in Modesto, CA
Responsible for execution of various components of an extensive Asbestos Claims Trust and the management and timely completion of assigned case administration tasks.
December 10, 2019