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Position Title: Sales Specialist – Food Safety and Environmental Health

Department: Sales (Remote)

Classification: Non-exempt

Reports to: Chief Operating Officer

The National Environmental Health Association (NEHA) is currently seeking a Training and Credentialing Sales Specialist to join our creative and passionate team.

NEHA' s mission is to build, sustain, and empower an effective environmental public health workforce. Be part of an organization that supports the thousands of individuals who work tirelessly to ensure that the air we breathe, the food we eat, the water we drink and play in, and the homes and buildings we live and work in are healthy and safe. Since 1937 we have been supporting those working to protect human health from the harmful physical, chemical, and biological agents in our environment. As a 501(c)(3) nonprofit organization, through grants and membership support, we work with federal partners such as the EPA, CDC, and FDA on critical and diverse issues such as climate change, food safety, water quality, emergency preparedness, and more.

About the Role:

• Target Identification and Engagement: Demonstrate expertise in identifying and engaging potential customers within environmental health, private industry, food manufacturing, and academic sectors.
• Strategic Sales Execution: Implement and refine sales strategies to meet and exceed targets, utilizing in-depth product knowledge and market insights, including industry trends, competitor products, and market conditions.
• Presentation and Demonstration: Effectively conduct product presentations and demonstrations, showcasing product benefits and addressing customer needs.
• Closing Sales: Negotiate and close sales deals to meet or exceed sales targets

• Relationship Development: Cultivate and sustain long-term relationships with existing customers, including trainers, to promote repeat business and secure referrals.
• Responsive solutions: Manage customer inquiries, resolve issues promptly, and deliver exceptional customer service throughout the sales process.
• Customer Insights: Collect and analyze customer feedback to identify product improvement opportunities and inform the development of new offerings.
• Customer Needs: Customize training solutions to meet specific client needs and requirements

• Record Maintenance: Proficiency in using CRM, AMS, and LMS systems to maintain accurate sales, inventory, price quote, and training records to ensure ASTM/ANSI standard compliance.
• Reporting: Provide regular sales reports to senior management.

• Market and Product Knowledge: Maintain in-depth knowledge of food safety and EH regulations, standards and best practices.
• Technical Expertise: Explain complex food safety and EH concepts clearly and effectively to clients.
• Data Analysis and Reporting: Analyze sales data, market trends and customer feedback to refine sales strategies.

• Educational Background: Bachelor's degree in Food Science, Environmental Health, Business, Marketing, or a related field and/or work experience plus REHS/RS or CP-FS credentials
• Collaboration: Ability to work across teams to ensure organizational needs are being met
• Sales Experience: Minimum of 2-3 years in sales, preferably in the Environmental Health, Education sector, with a proven track record of meeting or exceeding sales targets.
• Communication Skills: Exceptional communication, negotiation, and interpersonal skills.

• Team and Independent Work: Ability to work both independently and collaboratively within a team.
• Technical Proficiency: Proficiency in Customer Relationship Management (CRM), Association Management System (AMS), Learning Management System (LMS) software, and Microsoft Office Suite.

• Ability to occasionally lift 50 lbs. or less.

• Manual dexterity required for operating office equipment.
• Ability to read required reports and computer screen.

When Considering Applicants:

We look for energy, passion, integrity, and a proven performance record, along with the education, experience, and skills that match the position requirements.

Equal Opportunity Employer (EOE):

NEHA is an equal opportunity employer that is committed to building a team representative of a variety of backgrounds, perspectives, and skills. We believe diversity strengthens our organization, enriches its corporate culture, and favorably influences our member services. We believe in DEI (Diversity, Equity, and Inclusion).