Teller jobs in Rhode Island

Teller provides in-person customer service to process routine financial transactions, including deposits, withdrawals, transfers, check cashing, and loan payments. Processes requests for money orders, cashiers' and travelers' checks, and foreign currency exchanges. Being a Teller responds to customer inquiries, identifies needs, and makes referrals or cross-sells bank products and services. Prepares daily cash settlements and proof record for cash drawer and ATM following standard procedures. Additionally, Teller follows all required security procedures and policies regarding customers' personal information and money handling. Requires a high school diploma or equivalent. Typically reports to a head Teller. The Teller works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

T
Teller
  • TD Bank, N.A.
  • Cranston, RI FULL_TIME
  • Description

    The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency while also educating customers on TD's products and services or referring them to a partner for specialized solutions.

    Depth & Scope :

    • Executes TD's Brand promise to customers by consistently executing appropriate behaviors to deliver a Legendary Customer experience in the Store
    • Performs customer transactions including deposits, withdrawals, loan and safe deposit box payments efficiently
    • Processes cash transactions such as cashing checks, verifying currency, balancing cash drawer, and night deposits with a high level of accuracy
    • Responds to and resolves customer inquiries and concerns using standard procedures and escalating to management as necessary
    • Engages in lobby leadership by orchestrating customer flow, warmly welcoming customers, and guiding appropriately
    • Understands customer preferences with banking (when and how they want) and educates customers on self-service / digital options that meet their needs
    • Acts as an advocate for the customer by conducting needs-based conversations; offering financial & digital solutions, and / or referring the customer to appropriate partner to provide solutions
    • Makes sound decisions and provides timely problem resolution, escalating more difficult issues to management
    • Ensures compliance when completing operational activities in accordance with company guidelines and regulations such as Bank Secrecy Act and Patriot Act to minimize risk and protect the customer
    • Verifies customers' identities by following customer authentication policies & procedures
    • Balances cash drawers Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs) / Teller Cash Recyclers (TCRs) as necessary
    • Adheres to safe deposit box procedures / operations and guidelines
    • Responsible and accountable for cash drawers and vaults including maintaining appropriate cash limits and securing cash at all times
    • Accountable for ensuring confidential customer information is securely stored throughout the day
    • Understands the importance of and follows dual control
    • Follows all security and audit measures to minimize potential loss
    • Utilizes bank tools and processes to detect, address and prevent fraud
    • Expected to complete all required in-classroom training and on-line training by established due dates

    Education & Experience :

    • High school diploma or GED
    • 6 months work related experience preferred; or equivalent can be demonstrated through any of the following : volunteering, education, military experience
    • Ability to work during operating hours to include weekends, evenings, holidays as scheduled
    • Demonstrated Customer Service skills preferred
    • Strong organizational skills
    • Detail-oriented
    • Ability to function in a fast-paced and changing environment
    • Excellent communication skills with ability to be concise, clear and consistent

    Physical Requirements :

    Never : 0%; Occasional : 1-33%; Frequent : 34-66%; Continuous : 67-100%

    • Domestic Travel Occasional
    • International Travel Never
    • Performing sedentary work Continuous
    • Performing multiple tasks Continuous
    • Operating standard office equipment - Continuous
    • Responding quickly to sounds Occasional
    • Sitting Continuous
    • Standing Frequent
    • Walking Occasional
    • Moving safely in confined spaces Occasional
    • Lifting / Carrying (under 25 lbs.) Occasional
    • Lifting / Carrying (over 25 lbs.) Never
    • Squatting Occasional
    • Bending Occasional
    • Kneeling Never
    • Crawling Never
    • Climbing Never
    • Reaching overhead Never
    • Reaching forward Occasional
    • Pushing Never
    • Pulling Never
    • Twisting Never
    • Concentrating for long periods of time Continuous
    • Applying common sense to deal with problems involving standardized situations Continuous
    • Reading, writing and comprehending instructions Continuous
    • Adding, subtracting, multiplying and dividing Continuous

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

    They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

    Who We Are :

    TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores.

    Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.

    More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.

    We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

    TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.

    As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.

    Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.

    Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals.

    As an organization, we keep growing and so will you.

    Our Total Rewards Package

    Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.

    Total Rewards at TD includes base salary and variable compensation / incentive awards (e.g., eligibility for cash and / or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

    Additional Information :

    We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

    Colleague Development

    If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

    Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and we’re committed to helping you identify opportunities that support your goals.

    Training & Onboarding

    We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

    Interview Process

    We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

    Accommodation

    If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at .

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    Last updated : 2024-06-03

  • 6 Days Ago

T
Teller
  • TD Bank, N.A.
  • Johnston, RI FULL_TIME
  • Description The Teller I works in a TD Store location and plays a key role in delivering legendary customer experiences while processing everyday banking transactions with accuracy and efficiency whil...
  • 8 Days Ago

C
Teller
  • Citizens
  • Providence, RI FULL_TIME
  • Starting Salary : $17 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’re comfortabl...
  • 20 Days Ago

N
Teller
  • Navigant Credit Union
  • South Kingstown, RI FULL_TIME
  • ABOUT : People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mission is to improve the financial well-being of the families, businesses, and co...
  • 20 Days Ago

N
Teller
  • Navigant Credit Union
  • Cranston, RI FULL_TIME
  • ABOUT : People helping people. That's what a credit union, and in particular Navigant Credit Union, is all about. Our mission is to improve the financial well-being of the families, businesses, and co...
  • 20 Days Ago

S
Teller
  • Santander
  • Coventry, RI FULL_TIME
  • Part Time Teller, Coventry, RICountry : United States of America Acts as first point of contact for consumer and business clients. Assists clients with resolving product, service or account issues, op...
  • 22 Days Ago

Rhode Island (/ˌroʊd -/ (listen)), officially the State of Rhode Island and Providence Plantations, is a state in the New England region of the United States. It is the smallest state in area, the seventh least populous, the second most densely populated, and it has the longest official name of any state. Rhode Island is bordered by Connecticut to the west, Massachusetts to the north and east, and the Atlantic Ocean to the south via Rhode Island Sound and Block Island Sound. It also shares a small maritime border with New York. Providence is the state capital and most populous city in Rhode Is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Teller jobs
$31,752 to $38,212

Teller in Laramie, WY
Most teller jobs require experience with handling cash and a high school diploma.
October 01, 2019
Teller in Saint Petersburg, FL
Tellers typically work from a station, usually located on a teller line.
November 16, 2019
Teller in Wichita, KS
2- Banks aren't open much, so usually you just do all the hours.
November 22, 2019