Technical Support Manager jobs in Michigan
Technical Support Manager manages technical service-related operations for an organization. Oversees the work of engineering, IT or maintenance staff to ensure that all jobs are completed on time, within budget, and to customer specifications. Being a Technical Support Manager ensures that physical inventory levels are monitored and replenished as needed. Responsible for designing and implementing improved process or operational policies. Additionally, Technical Support Manager recommends changes to products or services to fulfill customer needs. Requires a bachelor's degree. Typically reports to a top management. The Technical Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Recently Added Technical Support Manager jobs
Technical Support
- vTech Solution
-
Grayling, MI
FULL_TIME
- Company DescriptionvTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.Validate: A recruiter validates the candidates’ experience and skill sets against our client’s position.Initial Screening: Based on the position and the client’s work culture, the recruiter uses initial screening questions to determine the most suitable candidates.Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates’ technical skills.Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client’s location.Job DescriptionPosition Details:Job Title/Id: Technical Support (#465136)Location: Grayling, MIDuration: 05 months (Strong Possibilities of Extension)DescriptionMaintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.Years of Experience:1 to 3 years of experience in the field or in a related area.Job Description:Has knowledge of commonly used concepts, practices, and procedures within a particular field. Relies on instructions and pre-established guidelines to perform the functions of the job. Primary job functions do not typically require exercising independent judgment.Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades or replaces hardware and software systems. Supports and maintains user account information including rights, security, and systems groups. Performs basic operation, monitoring, installation, trouble shooting, relocations, or maintenance of communications equipment. Identifies and resolves basic communications problems. Prepares or assists in the preparation of service record documentation. Shows awareness of standards and regulatory requirements related to assigned tasks.Assists in monitoring and providing assistance on the use and interface of systems, subsystems, and software applications. May be responsible for accessing data from and transferring data to various local, state, or federal databases. May assist in the review and recommendation of the procurement and inventory of information resources hardware or software. May write and update personal computer and mainframe application programs. Experience in automated data processing systems. Knowledge of the practices, principles, and techniques of computer operations, of information systems, of computer software and hardware, and of information security policies and procedures. Skill in the use and support of personal computers, in the use of applicable programs and systems, and in troubleshooting information systems. Ability to operate information technology systems, to communicate effectively, and to train others.Provides assistance in the design, development, and maintenance of various system applications. Provides technical assistance and support for applications and hardware problems. Installs, maintains, moves, and assists in testing and upgrading new and existing hardware/software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on system efficiency and utilization. May be responsible for accessing data from and transferring data to various local, state, or federal databases.Installs, maintains, moves, and assists in testing and upgrading new and existing hardware and software. Reviews and recommends procurement of information technology equipment. Maintains the necessary security controls over software. Develops procedure manuals. Develops and makes presentations and briefings for training sessions. Prepares briefings, reports, and evaluations on systems efficiency and utilization.Experience in Video and audio conferencing systems, maintenance, repair and operation is required. Security certification is required with background that will permit security clearance acceptance. Network , A , CCNA a plus.QualificationsExperience in Video and audio conferencing systems, maintenance, repair and operation is required. Security certification is required with background that will permit security clearance acceptance. Network , A , CCNA a plus.Additional InformationAll your information will be kept confidential according to EEO guidelines.
- 3 Days Ago
Technical Support
- Software Technology Inc.
-
Lansing, MI
FULL_TIME
- Hi,This is Sandeep ,from Software Technologies We have a job opening with our client for position Technical Support If you are available and looking for any new opportunities, please send me your upda...
- 5 Days Ago
Technical Support
- TekWissen ®
-
Ann Arbor, MI
FULL_TIME
- Position: Technical Support LeadLocation: Ann Arbor, MI 48104Duration: 4 MonthsDescriptionGeneral Responsibilities: Apply entry-level technical support. Perform routine technical procedures. Apply ana...
- Just Posted
Ground Support Mechanic Helper
- STS Technical Services
-
Oscoda, MI
CONTRACTOR
- Job SummaryKalitta Air is seeking a dedicated Ground Support Mechanic Helper in Oscoda, Michigan. This role will assist mechanics in aircraft maintenance and repairs while adhering to safety protocols...
- 4 Days Ago
Sales Support Specialist
- AW Technical Center USA
-
Northville, MI
FULL_TIME
- Job Title: Sales Support SpecialistCompany: Aisin World Corp. of AmericaDepartment: OE Sales / BodyLocation: Northville, MI Position ResponsibilitiesThe incumbent is expected to perform the following ...
- 18 Days Ago
Information Technology Security Manager
- Rise Technical
-
Detroit, MI
FULL_TIME
- IT Security Manager Detroit - Michigan (Hybrid)Salary - $100,000 - $150,000 Health Insurance 401k PTO Bonus Are you an IT Security Manager looking to work for a rapidly growing organization who will s...
- 2 Days Ago
Technical Support Manager jobs at Popular Companies
Technical Support Manager
- Lone Star National Bank
-
Pharr, TX
- Job Details Job Location MAS Building - Pharr, TX Summary The Technical Support Manager will oversee the Help Desk Suppo...
- 6/11/2024 12:00:00 AM
Technical Support Manager
- Storm2
-
Bellevue, WA
- ⚡Position: Technical Support Manager (Escalations) 🌎Location: Seattle WA (Hybrid) ⚡Company: FinTech/Payments 💸 Salary:...
- 6/10/2024 12:00:00 AM
Technical Support Manager
- Haivision MCS
-
Atlanta, GA
- Technical Support Manager The Technical Support Manager (TSM) is responsible for ensuring the delivery of first-class su...
- 6/10/2024 12:00:00 AM
POS Technical Support Manager
- Optimus - People. Solutions. Delivered.
-
Houston, TX
- A key Optimus client is needing a POS Technical Support Manager for their retail petroleum business. The candidate will ...
- 6/9/2024 12:00:00 AM
Technical Support Manager-MRI
- MXR Imaging, Inc.
-
Manasquan, NJ
- MXR - The Imaging Solutions Company (MXR) is one of the largest independent providers of diagnostic imaging equipment sa...
- 6/8/2024 12:00:00 AM
Technical Support Manager
- Spectrum Staffing Services/HRStaffers Inc.
-
- SUMMARY The Technical Support Manager is responsible for the hiring, development and retention of the Technical Support ...
- 6/7/2024 12:00:00 AM
Technical Support Manager
- ESET North America
-
San Diego, CA
- WHO IS ESET: We are a global digital security company, protecting millions of customers and thousands of companies world...
- 6/7/2024 12:00:00 AM
Technical Support Manager
- K2 Partnering Solutions
-
Dallas, TX
- One of our esteemed client is looking to hire a seasoned Technical Account Manager to ideally work in a hybrid model in ...
- 6/7/2024 12:00:00 AM
About Michigan
Michigan consists of two peninsulas that lie between 82°30' to about 90°30' west longitude, and are separated by the Straits of Mackinac. The 45th parallel north runs through the state—marked by highway signs and the Polar-Equator Trail—along a line including Mission Point Light near Traverse City, the towns of Gaylord and Alpena in the Lower Peninsula and Menominee in the Upper Peninsula. With the exception of two small areas that are drained by the Mississippi River by way of the Wisconsin River in the Upper Peninsula and by way of the Kankakee-Illinois River in the Lower Peninsula, Michigan...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Manager jobs
$126,432 to $168,479
Most Popular Cities in Michigan for Technical Support Manager Jobs
What does a Technical Support Manager do?
Technical Support Manager in Anaheim, CA
The Technical Support Manager will provide leadership and management of the Technical Division which is responsible for the full life cycle of all technology products and services.
January 07, 2020
Technical Support Manager in Melbourne, FL
The job of a manufacturing technical support manager is to plan and supervisor all technical repair, maintenance, upgrade and installation works of technical aspects such as machinery, spare parts and electrical fittings.
February 08, 2020
Technical Support Manager in Fort Smith, AR
Serve as the top-line escalation point for high-priority support cases including overall triage and management.
December 29, 2019