Slot Club Shift Supervisor jobs in Virginia

Slot Club Shift Supervisor supervises and coordinates the work of slot club representatives during an assigned shift. Creates and implements training programs for all new employees. Being a Slot Club Shift Supervisor ensures that all guest service inquiries and complaints are properly addressed and that slot club members are completely satisfied. Ensures compliance with federal and state gaming regulations. Additionally, Slot Club Shift Supervisor may require a high school diploma or its equivalent. Typically reports to a manager. The Slot Club Shift Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Slot Club Shift Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Slot Supervisor
  • Rivers Casino Portsmouth
  • Portsmouth, VA FULL_TIME
  • Supervisory Responsibilities:
    • Yes, will manage supervisors and all Operations-side frontline employees.
    Duties/Responsibilities:
    • Promotes an environment of Fun, Service, Integrity and Respect in the Slots Department
    • Manages and at times directs the daily slot operation and all slot team members during an assigned shift ensuring all activities and job duties are performed according to established Company and departmental policies, procedures and goals and takes corrective action when necessary
    • Ensures compliance with Virginia Lottery requirements and pertinent state gaming laws
    • Complimentary privileges within prescribed limits in accordance with the approved Comp Matrix
    • Immediately informs the Slots Director and or Slots Technical Manager of Rivers Casino Portsmouth policy or gaming related irregularities and investigates them as directed
    • Provides constructive input and written documentation to team members regarding their work performance, including preparing and presenting performance appraisals
    • Ensures the administration of accurate procedures and policies involving all operating activities
    • Verifies Attendant variances
    • Authorized second verifier as a check signer
    • Resolves guest disputes or elevates them when necessary
    • Consistently trains and develops Team Members to improve their skill set and provide continuous improvement in guest service
    • Maintains constant awareness of services, promotions, and events offered by Rivers Casino Portsmouth and informs guests
    • Immediately communicates if a slot guest is playing in an unethical or irregular manner or if a slot team member is working in an unethical manner
    • Maintains control logs of keys and radios, ensuring their security on property
    • Maintains Team Member files, payroll, and other assigned record keeping
    • Maintains a constant awareness of regulatory requirements
    • Manages daily labor to business volumes
    • Assists in the requested slot marketing efforts as requested
    • Must maintain strict confidence of any and all confidential and proprietary information disclosed by Rivers Casino Portsmouth, team member of Rivers Casino Portsmouth, or a guest of Rivers Casino Portsmouth
    • Develops business relationships with repeat guests and other business development opportunities
    • Assists in managing the strategic direction of the department and property goals
    • Assists in audits as directed
    • Ensures Team Members have the proper tools to complete their job duties
    • Ensures the flow of timely communication across all levels of the department
    • Work with other department leaders as necessary to resolve operational matters
    • May be required to cover shifts in times of coverage needs
    • All other duties as assigned
    Minimum Education and Experience Requirements:
    • Must be 21 years or older
    • High school diploma or equivalent
    • Some management or supervisory experience
    • At least two years of gaming experience
    Preferred Education and Experience Requirements:
    • One or more years of management or supervisory experience
    • Previous hospitality experience
    Certifications, Licenses, and/or Registrations:
    • Gaming license/registration as required by jurisdiction(s)
    Knowledge, Skills, and Abilities:
    • Excellent verbal and written communication skills.
    • Ability to communicate with team members and guests.
    • Ability to positively and effectively coach, mentor, and develop Team Members
    • Experienced in Microsoft Office Suite/Google
    • Ability to effectively present information in one-on-one and small group situations to staff or customers and other employees of the organization
    • Ability to produce complete and detailed incident reports
    • Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.
    • Ability to maintain a thorough knowledge of Company and departmental policies and procedures, as well as pertinent state gaming laws.
    Physical Requirements:
    • Must be able to work in a loud, bright, and/or smoky environment.
    • Ability to work flexible shifts and days of the week, including holidays.

  • Just Posted

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Sports Club Supervisor
  • Kingsmill Resort
  • Williamsburg, VA FULL_TIME
  • Overview: This position oversees the day - to - day sports operations. Reports to the Spa Manager.ResponsibilitiesInterviews, hires, trains, coaches and reviews hourly staff membersSchedule staff acco...
  • 7 Days Ago

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Kids Club Supervisor
  • Gold's Gym - VA/MD/SC
  • Meadowbrook, VA PART_TIME
  • This position will oversee the Kids club. Responsibilities: Manage the operations and staff of the kids club. Care for children in a defined area of the gym for the attending member(s). Interact with ...
  • 9 Days Ago

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Kids Club Supervisor
  • Gold's Gym Richmond-Westend, Arb, Midlo, Gayton
  • Richmond, VA FULL_TIME
  • Child CareResponsibilities: Care for children in a defined area of the gym for the attending member(s). Interact with the children in a positive and age appropriate manner. Organize and participate in...
  • 1 Day Ago

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Supervisor Timeshare- Ocean Beach Club
  • MasterCorp, Inc.
  • Virginia, VA FULL_TIME
  • Overview Take the next step in your hospitality career with MasterCorp, the industry leader in housekeeping and hospitality services! Manage an amazing team of hard-working, passionate individuals. We...
  • 2 Days Ago

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Club Sports Study Hall Supervisor
  • Liberty University
  • Lynchburg, VA FULL_TIME
  • Job Description SummaryProvide support as directed by designated supervisor. Serve in a capacity that supports the needs of the department Communicate with and provide support to coaches/Student-athle...
  • 10 Days Ago

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SHIFT COORDINATOR
  • Berry Global
  • Bowling Green, KY
  • **Overview** **About Berry** Harnessing the strength in our diversity and industry-leading talent of 40,000+ employees a...
  • 6/11/2024 12:00:00 AM

T
Shift Supervisor
  • The Hogan Alley
  • Fort Worth, TX
  • Job Description Job Description We are seeking a proactive Shift Supervisor to manage daily operations during designated...
  • 6/10/2024 12:00:00 AM

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Production Supervisor, Shift Coordinator - 2nd Shift
  • Prysmian Group
  • Manchester, NH
  • Overview: This position reports to the Manufacturing Manager. As our facility continues to aggressively increase in prod...
  • 6/10/2024 12:00:00 AM

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Shift Supervisor
  • Sonocoeurope
  • Richmond, VA
  • Shift Supervisor page is loaded **Shift Supervisor** **Shift Supervisor** locationsRichmond, VA, USA time typeFull time ...
  • 6/10/2024 12:00:00 AM

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Shift Coordinator>
  • Popeyes Louisiana Kitchen, Inc.
  • Manteca, CA
  • Popeyes Louisiana Kitchen, Inc. - JobID: 300-409689 [Restaurant Shift Supervisor] As a Shift Coordinator at Popeyes Loui...
  • 6/9/2024 12:00:00 AM

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Shift Supervisor
  • Wendy's
  • Carmel, IN
  • Description We're looking for outgoing and energetic Shift Supervisors! Shift Supervisors are a critical part of our res...
  • 6/9/2024 12:00:00 AM

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Shift Supervisor
  • Tempositions, Inc.
  • New York, NY
  • Description Job Overview Shift supervisors will provide and oversee on-site trauma-informed social service deliveryat ci...
  • 6/9/2024 12:00:00 AM

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Shift Supervisor
  • Sonoco Products Company
  • West Chester, OH
  • From a small family business to a multi-billion-dollar global company, Sonoco has been changing the face of products and...
  • 6/9/2024 12:00:00 AM

Virginia (/vərˈdʒɪniə/ (listen)), officially the Commonwealth of Virginia, is a state in the Southeastern and Mid-Atlantic regions of the United States located between the Atlantic Coast and the Appalachian Mountains. Virginia is nicknamed the "Old Dominion" due to its status as the first English colonial possession established in mainland North America and "Mother of Presidents" because eight U.S. presidents were born there, more than any other state. The geography and climate of the Commonwealth are shaped by the Blue Ridge Mountains and the Chesapeake Bay, which provide habitat for much of ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Slot Club Shift Supervisor jobs
$41,175 to $52,635

Slot Club Shift Supervisor in Oklahoma City, OK
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January 16, 2020
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January 01, 2020