Security Dispatcher - Casino jobs in Wisconsin

Summary: As a Security Officer at North Star Mohican Casino Resort's Gaming Division, you'll play a vital role in ensuring the safety and security of our patrons, employees, and property. Reporting directly to the Security Supervisor, you'll uphold the highest standards of customer service while executing various security procedures. Your responsibilities include patrolling the premises, handling emergency situations, and maintaining compliance with established protocols and regulations. We're seeking a courteous, reliable individual with a positive attitude and the ability to adapt to changing needs. If you're committed to providing excellent customer service and ensuring a safe environment, we invite you to join our team.

Responsibilities:

• Ensure the security, safety, and protection of customers, staff, and visitors of North Star Mohican Casino Resort and its property.
• Uphold the highest standards of customer service as per company policies and procedures.
• Maintain an acceptable departmental staff record.
• Wear the approved departmental uniform and adhere to appearance guidelines.
• Coordinate handling of emergency procedures and assist emergency personnel when necessary.
• Patrol premises and parking lot of the casino.
• Transport monies on the floor and escort courier services transporting funds.
• Provide written incident reports to shift supervisors for all unusual or suspicious events.
• Adhere to all rules, regulations, procedures, and policies of the casino and the Security Department.
• Maintain compliance with the Casino’s Drug and Alcohol-Free Workplace Policy.
• Adhere to workplace policies, procedures, ordinances, laws, and other expectations communicated by supervisors or regulatory personnel.
• Perform other duties as assigned or deemed necessary by department supervisor/manager.

Qualifications & Education:

• High School Diploma or GED preferred. High School Diploma or GED is required if you are 19 years old and under.
• Must excel in customer service and have knowledge of security measures and procedures.
• Ability to perform physical requirements of the job.
• Possession of a valid Wisconsin driver’s license preferred.
• Must be able to obtain and maintain a Mohican Nation Gaming License.
• Must pass a Criminal Investigation Background Check (CIB) and pre-employment drug screening.
• Flexible schedule to work all shifts, weekends, and holidays.
• Positive attitude, teamwork skills, willingness to adapt, and commitment to self-development.
• Ability to maintain a satisfactory working record.
• Must be eligible for employer's liability insurance and at least 18 years of age.

Work Conditions:

• Constant hand movements, walking, standing, kneeling, crouching, and bending.
• Ability to respond to incidents with complete mobility and in a timely manner.
• Frequent climbing of stairs and lifting/moving up to fifty (50) pounds.
• Must work in extreme temperatures and a smoke-free, noise-varying, and dust-free environment.
• Specific vision abilities required, with the aid of prescription glasses/contacts if needed.

Culture: At North Star Mohican Casino Resort, our culture is the heart of who we are and what we stand for. We are committed to fostering a vibrant and inclusive environment where every team member is valued, respected, and empowered to thrive. Our culture is built on a foundation of integrity, teamwork, and excellence, where collaboration and innovation are celebrated.

We embrace diversity in all its forms, recognizing that our differences make us stronger and enrich our collective experience. With a spirit of unity and camaraderie, we work together towards common goals, supporting one another every step of the way. At North Star Mohican Casino Resort, we believe in fostering a positive work environment where passion, dedication, and creativity are encouraged and rewarded. We are dedicated to providing exceptional service to our guests, exceeding their expectations at every opportunity. With a commitment to continuous improvement and growth, we embrace change as an opportunity for learning and advancement. Our culture is defined by a shared sense of purpose and a dedication to excellence in everything we do.

At North Star Mohican Casino Resort, we are more than just a workplace - we are a family. Together, we create memories, build relationships, and make a difference in the lives of those we serve. Join us and become a part of something truly special. Welcome to our community, where every individual matters, and together, we shine bright as North Star.

Benefits: Joining our team at North Star Mohican Casino Resort comes with a host of attractive benefits designed to enhance your overall well-being and support your future aspirations. As a valued member of our team, you'll enjoy competitive pay, generous paid time off to recharge and pursue your passions, and comprehensive medical, vision, and life insurance coverage to safeguard your health and financial security. Additionally, we offer a robust 401(k) retirement savings plan to help you plan for a prosperous future.

But that's not all. We believe in rewarding our team members beyond the workplace, which is why we offer exclusive discounts on various services and amenities, providing you with opportunities to indulge and enjoy life to the fullest. At North Star Mohican Casino Resort, we prioritize your holistic wellness and strive to create a supportive environment where you can thrive both personally and professionally. Join us and experience the difference firsthand!

How to Apply: Application can be submitted online at https://mohican.com/casino-employment/. Applicants must include a resume with their employment application, clearly stating how they meet the position qualifications.

Disclaimer: The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.