Security Dispatcher - Casino jobs in Connecticut

Under the direction of the Security Supervisor, the incumbent monitors their assigned area providing exceptional customer service, professionally and courteously providing information and direction to guests and employees, always promoting a positive public image. Duties include but are not limited to maintaining order, observing for unusual or illegal activities, standing posts or patrolling assigned areas, checking identification of persons attempting to gain access to or are on the gaming floor, reporting persons engaged in suspicious or criminal acts and transferring money, chips and documents between designated locations. Security Officers are the first responders to incidents on property investigating and documenting the details of the incident including but not limited to altercations, accidents and injuries, customer and employee complaints and damaged or missing property. Must be 18 years of age and have a High School diploma or general education degree (GED). One (1) to three (3) months related experience and/or training preferred. Must successfully complete a math test and a writing sample. The employee is frequently required to lift up to 50 lbs. in two hour increments (Chip Transport). Must bend and lift cash, storage boxes from gaming tables to cart (up to 50 lbs.). Must be able to deal with large numbers of guests and remain professional under stressful situations. Ability to remain calm under pressure. The environment is that of a casino floor dealing with the general public in a fast paced atmosphere with a moderate amount of noise and smoke. The employee is frequently exposed to outside weather conditions. Ability to speak, read, write, and understand English, required.