Quality Improvement Director - Healthcare jobs in Utah

Why You Should Join Our Team

Become an integral part of the Utah Department of Health and Human Services (DHHS) and contribute to the vision of advocating for, supporting, and serving all individuals and communities in Utah; ensuring all Utahns have fair and equitable opportunities to live safe and healthy lives. Help us achieve this through effective policy and a seamless system of services and programs.

The Agency

For information on the Utah Department of Health & Human Services,

Example of Duties

• Guiding the division as it works toward its stated result of ensuring DHHS operational units and their contracted providers have evidence-based tools, recommendations, and information to promote iterative, high-quality practices and to improve outcomes for Utahns.
• Making management decisions.
• Reviewing legislation to determine impact on the operation of an agency or the state; Giving recommendations regarding implementation of passed legislation.
• Ensuring compliance with appropriate laws, regulations, agency rules, etc.
• Developing and coordinating plans and policies, resources, and mission, as well as goals, vision, and expectations of agency or program; preparing and updating plans and priorities.
• Developing, directing, and/or evaluating programs.
• Supervising subordinate personnel including: hiring, determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions.
• Monitoring agency or program budget including revenues, expenditures, and budget projection, etc.
• Monitoring agency contract services.
• implementing controls and standards to monitor the processing and review of contracts.
• Reviewing, investigating, documenting, and processing grievances, complaints, and/or implementing disciplinary action.

Typical Qualifications

• Has familiarity with continuous quality improvement frameworks and strategic planning.
• Is Results Based Accountability (RBA) certified or has experience working in the RBA framework.
• Is a current employee of the Utah Department of Health and Human Services.
• Has a bachelor's degree or higher in administration, human services, health services, or related field, and/or the equivalent work experience.
• Loves challenges.
• Is able to shift back and forth between several activities quickly.
• Understands and is able to solve complex problems.
• Has a foundational knowledge of Department of Health and Human Services.
• Is able to work with people in a manner which shows sensitivity, tact, and professionalism.

Supplemental Information

• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
• This position is currently a hybrid of both in-office and remote work days. Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion at any time and for any reason.