Provisioning Engineer designs, installs, and configures telecommunication circuits. Oversees small to moderately complex circuit provisioning orders. Being a Provisioning Engineer makes modifications to existing configurations as needed. May require a bachelor's degree. Additionally, Provisioning Engineer typically reports to a supervisor or manager. The Provisioning Engineer works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Provisioning Engineer typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Vyve Broadband strives to provide its customers with the highest quality service at the best possible price. To meet this challenge, Vyve Broadband sets high standards for all its
employees. We expect that all employees abide by all our policies and standards as described in the employee handbook and as communicated by management. Vyve Broadband expects all employees to represent the company in a pleasant, cheerful, and professional manner always. All staff are expected to work as a team with co-workers, management, and other Vyve Broadband offices to meet or exceed system goals.
The primary function of the Commercial Provisioning Professional is to facilitate provisioning and installation of new commercial services. This role acts as the liaison between technical sales and implementation teams, and provides training and ongoing support to end users as well internal staff for solutions to ensure customers maximize benefits of Vyve Broadband services. This position is considered a SME (Subject Matter Expert) for Vyve Business Services Customer Premise Equipment (CPE).
Commercial Provisioning Professional team members are a technical point of contact for both business clients and Vyve Broadband internal team members. This position incorporates basic design, education, service, and support to both business client and cross functional Vyve Broadband groups. This person also has the ability to determine when to escalate complex issues that they are not able to resolve on their own through the proper channels and with urgency. They also serve as an escalation point for Commercial Provisioning Specialists as well as cross functional team members. This position reports directly to their regionalized ACS Director.
Duties and responsibilities include the following:
Required Skills: Ability to fulfill the job duties, skills and responsibilities listed above.
The above is a summary of responsibilities. Vyve Broadband anticipates that the job
responsibilities described herein may change from time to time as the needs of the system are
developed.
Vyve Broadband is an equal opportunity employers and do not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.