Provider Relations Representative supports, develops and maintains service relationships with all participants (physicians, providers and administrators) of a provider network. Responds to electronic and direct inquiries from clients about policies, rates, changes, referrals, eligibility, credentialing, etc. Typically requires a bachelor's degree. Being a Provider Relations Representative typically reports to a supervisor or manager. The Provider Relations Representative works on projects/matters of limited complexity in a support role. Work is closely managed. To be a Provider Relations Representative typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)
Customer Relations
Representative
The Valley News, a print and digital media company, is looking for a customer relations representative to join our team. If you enjoy working with people, have a positive attitude , can handle a fast paced office environment and want to be part of a team providing an essential service and high quality journalism to the Upper Valley, this is a great opportunity!
The successful candidate will be reliable, friendly, have a pleasant phone manner, and thrive in a team-based environment. Ability to multi-task, see what has to been done and tackle it and have good computer skills a must. Duties include helping customers with their accounts, answering phones, responding to emails, following up with customer requests and working with our team in our customer retention efforts. This is a great opportunity to become part of a growing and fun team.
This position is full-time Monday – Friday from 7:00 am to 3:30 pm at our West Lebanon office with benefits that include: paid vacation, sick and personal time, 401(k), medical, dental, life and voluntary insurances.
Job Type: Full-time
Pay: $16.00 per hour
Expected hours: 40 per week
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Work Location: In person