Program Manager - Social Service jobs in Maine

Program Manager - Social Service manages and administers the day to day operations of residential or community-based programs. Hires and trains staff that provide patient care. Being a Program Manager - Social Service ensures service delivery meets quality standards. Acts as a liaison with internal and external parties. Additionally, Program Manager - Social Service requires a bachelor's degree in a related area. Typically reports to a director. The Program Manager - Social Service manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Program Manager - Social Service typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

A
Coach - Social Worker - Case Manager
  • Aroostook County Action Program
  • Presque Isle, ME FULL_TIME
  • Description

    ACAP offers competitive pay, health (100% employer paid premium on PPO 2500 plan), dental, and vision insurance, long-term disability, retirement, paid holidays and earned time, tuition reimbursement and opportunities for career advancement. Compensation depends on experience.

    ACAP is an equal opportunity employer.

    Position Summary

    The Coach is responsible for individual/family case management services to low-income residents of Aroostook County, including assessments, plan development, advocacy, advising, service coordination and follow-up. Coaches also assist individuals in achieving multiple goals, included but not limited to, employment through job training services including outreach, recruitment, application process, assessment, occupational plan development, case monitoring, job development, job placement, and follow-up services.

    Essential Duties And Responsibilities

    Case Management Responsibilities:

    • Obtains history and relevant information from customer and/or family members; assesses and prioritizes customer needs; identifies customer resources; builds rapport with customers.
    • Develops, coordinates, and monitors a network of services and resources tailored to the needs and interests of the customer; acts as a liaison between customers and agencies; arranges services with other providers as indicated in case plan; assists customer(s) with completing applications for services.
    • Establishes a relationship with providers and resource network; maintains ongoing contact with customer to reassess and monitor goals.
    • Networks with area agencies and arranges for services for emergency food, shelter, clothing, etc.; follows-up with customers and agencies to monitor compliance with services.
    • Performs chart management activities that support objectives of the program; keeps records as required by program and funding sources; records contacts made with customers and families; collects data and completes program reports as requested.
    • Participates in clinical supervision, if required; participates in chart review/case consultation and supervisory meetings.

    Workforce Responsibilities

    • Performs outreach and recruits for program; disseminates program information, promotes program benefits, serves as referral agent, facilitates customer entry to program, maintains community contacts and carries out itinerant services.
    • Conducts orientation and application; organizes and gathers materials for distribution in orientation workshop; creates a comfortable environment during orientation; provides information about programs; reviews workshop evaluations to improve presentation and techniques; solicits appropriate eligibility information; determines and verifies eligibility according to program guidelines.
    • Evaluates current level of Employability Competency; administers and interprets a variety of assessment tools; interviews participants to identify their objectives and goals; identifies barriers and develops strategies to overcome them; ascertains that participants understand the results and implications of their assessment; maintains integrity of testing tool and methods.
    • Informs customers about training opportunities to achieve desired goals; identifies the appropriate training component to meet customer needs; schedules individual customer appointments; reviews and updates plan.
    • Develops jobs for participants; develops and assesses worksites for training potential; coordinates with local employers to fill their staffing needs; organizes and maintains an employer referral system; supervises skills training of participants; develops and writes employer training contracts; accesses DOL labor market information for participant training and placement purposes; gathers and uses local labor market information to enhance job development.
    • Prepares and processes documents; completes required forms; reviews caseload reports for enrollment and fiscal accuracy.
    • Seeks customer feedback to enhance program delivery; reviews and edits workshop materials; attends and participates in a peer and other agency activities; remains informed of current employment and training literature, trends, regulations and policies; acts as a customer advocate.

    Non-essential Duties And Responsibilities

    • Performs additional duties as assigned.

    Requirements

    QUALIFICATIONS NEEDED FOR POSITION:

    Experience and Skill Requirements: The following experience and skill requirements are considered essential:

    Experience

    • At least one year of experience working in a social service-based program.
    • Crisis intervention and management
    • Delivering education programs and individual counseling
    • Working with high-risk population
    • Working with young children
    • Data management
    • Writing reports, business correspondence, and procedure manuals

    Skills

    • Excellent verbal communication skills
    • Excellent written communication skills
    • Excellent listening skills
    • Excellent customer service skills
    • Excellent critical thinking skills
    • Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
    • Calculate rates, ratios, percentages, and proportions with a basic understanding of statistics, algebra, and geometry
    • Proficient in using Microsoft Office applications and other computer software as applicable to the position.
    • Read, analyze, comprehend, and apply written procedures
    • Communicate and present information
    • Research and disseminate information
    • Identify problems and recommend solutions
    • Prioritize and coordinate work activities
    • Influence the actions of others, where empathy and perceptiveness are required to determine the best course of action
    • Work independently
    • Promote feelings of trust and security by establishing strong, caring relationships
    • Display tact, discretion, and sound judgment
    • Work with a diverse population

    Education and Knowledge Requirements: The following education and knowledge requirements are considered essential:

    • Bachelor’s Degree in Business Management, Education, Guidance, Social Services or a related field. A combination of education and related skills may be substituted for a degree.

    Able to achieve the following within 6 months of hire:

    • Current or conditional State of Maine licensure in Social Work
    • Family Development Credential

    Other Requirements: Additional requirements that are considered essential:

    • Must pass required background checks.
    • Must have a valid driver’s license, have reliable transportation, and provide proof of insurance.

    General Expectations

    • Maintains and promotes the highest level of understanding of the Agency's Mission, Vision, and Goals.
    • Maintains confidentiality; protect the Agency by keeping information concerning employees, those we serve, and the Agency itself confidential.
    • Follows all safety policies and procedures with a "safety first" approach to all job duties.
    • Exhibits a positive, professional, and collaborative attitude with others inside and outside the Agency.
    • Exhibits teamwork through effective internal communication and working relationships.
    • Is punctual for scheduled work and use time appropriately.
    • Performs required amount of work in a timely fashion with a minimum of errors.
    • Participates in trainings, conferences, and meetings as necessary.
    • Possesses and exhibits the highest standards of professionalism and personal integrity.
    • Represents the Agency in the community as appropriate to the role.

    Physical Requirements

    The physical requirements described here are representative of those that must be met by the Incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    While performing the duties of this job, the employee is frequently required to use hands to finger, handle or feel; sit and talk or hear; and occasionally required to stand, walk, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl. The employee must occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

    Work Environment

    The work environment characteristics described here are representative of those the incumbent encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Work is performed in an office setting and in residential homes. May encounter risks associated with unsanitary and/or unsafe living conditions, for example, poor indoor air quality or unruly pets. Frequent local and long-distance travel may be required, sometimes in inclement weather. There may be limited exposure to blood borne pathogens and other bodily fluids.

    ** All requirements and skills are considered to be essential, unless otherwise indicated. **

    External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case by case basis.

    The job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
  • 9 Days Ago

U
Social Worker Program Manager
  • US Department of Veterans Affairs
  • Augusta, ME FULL_TIME
  • This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with V...
  • 30 Days Ago

U
Social Worker Program Manager
  • US Veterans Health Administration
  • Togus, ME FULL_TIME
  • Duties General Description: The Program Manager is responsible for the implementation and oversight of multiple teams with Team Leads that report to them. The Program Manager is a supervisory position...
  • 1 Month Ago

K
Housing Services Manager
  • KENNEBEC VALLEY COMMUNITY ACTION PROGRAM
  • Waterville, ME FULL_TIME
  • Description: Kennebec Valley Community Action Program (KVCAP), which seeks to strengthen individuals, families and communities through direct services and community collaborations that create solution...
  • 8 Days Ago

P
Social Services Program Specialist
  • Public Consulting Group
  • Augusta, ME OTHER
  • Overview Social Services Program Specialist in Augusta, ME Staffing Solutions Organization LLC (SSO), an affiliate company of Public Consulting Group LLC, is focused on delighting clients with world-c...
  • 7 Days Ago

V
Service Manager - Topsham, ME
  • VIP Tires & Service
  • Topsham, ME FULL_TIME
  • TITLE: Service Manager REPORTING TO: District Manager / Market Manager EMPLOYMENT CLASSIFICATION: Exempt GENERAL SUMMARY: The Service Manager: · Must be an inspirational leader who lives VIP’s mission...
  • 2 Days Ago

X
Senior Manager, Program Management
  • XP Health
  • San Carlos, CA
  • ABOUT XP HEALTH: XP Health recently raised $25 M Series A (and extension) to transform vision benefits for insurance car...
  • 6/11/2024 12:00:00 AM

C
Sr. Program Manager - Social Services 801 East, $6,000 Sign on Bonus
  • Catholic Charities of the Archidiocese of Washington
  • Washington, DC
  • ORGANIZATION OVERVIEW: At Catholic Charities of the Archdiocese of Washington, your knowledge and service in areas such ...
  • 6/10/2024 12:00:00 AM

D
Programm Manager
  • Diverse Lynx
  • Sunnyvale, CA
  • Position: Program Manager Location: Sunnyvale, CA Type: Contract JOB DESCRIPTION Program management experience using a f...
  • 6/10/2024 12:00:00 AM

B
House Manager (Program Manager)
  • BARRY L PRICE REHABILITATION CENTER
  • Newton, MA
  • The primary function of the House Manager (Program Manager) is to fulfill program development and administrative respons...
  • 6/10/2024 12:00:00 AM

A
Manager, Program Managers
  • Andrews Cooper Technology LLC
  • Seattle, WA
  • SENIOR PROGRAM MANAGER IN SEATTLE, WA Andrews Cooper is an engineering services firm in the Pacific Northwest specializi...
  • 6/8/2024 12:00:00 AM

B
Senior Manager, Program Management
  • Bristol-Myers Squibb Company
  • Summit, NJ
  • Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But w...
  • 6/8/2024 12:00:00 AM

C
Manager, Program Management
  • ConnectiveRx
  • Pittsburgh, PA
  • Overview: The Manager, Program Management is responsible for managing key aspects of the client relationship to effectiv...
  • 6/7/2024 12:00:00 AM

K
Senior Manager, Program Management
  • Kaiser Permanente
  • Pasadena, CA
  • Description: Job Summary:Manages the delivery of large-scale programs or components with multiple workstreams and strate...
  • 6/7/2024 12:00:00 AM

To the south and east is the Atlantic Ocean and to the north and northeast is New Brunswick, a province of Canada. The Canadian province of Quebec is to the northwest. Maine is both the northernmost state in New England and the largest, accounting for almost half of the region's entire land area. Maine is the only state in the continental US to border only one other American state (New Hampshire to the South and West). Maine is the easternmost state in the United States in both its extreme points and its geographic center. The town of Lubec is the easternmost organized settlement in the United...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Program Manager - Social Service jobs
$67,828 to $90,450

Program Manager - Social Service in Detroit, MI
Developed relationships with community referral sources related to programs and participated in annual events.
November 30, 2019
Program Manager - Social Service in Lexington, KY
The views expressed herein are those solely of the author and not necessarily endorsed by the Network for Social Work Management.
December 18, 2019
Program Manager - Social Service in Biloxi, MS
Success in the program requires that you be open to the specific issues and contexts of people with various racial, cultural and ethnic backgrounds.
December 21, 2019