Program Manager - Social Service jobs in Connecticut

Introduction

Do you have five (5) years of experience in grant administration including experience in program monitoring and/or program evaluation?� If so, we invite you to apply to join our team today! The�State of Connecticut, Department of Social Services (DSS) – is accepting applications for one (1) full-time Social Services Program Assistance Technician 1 position in the Division of Social Work in Hartford, CT. � � Position Highlights: PCN 134130 Hybrid (Depending on agency needs) Full-time | 40 Hours per week Monday - Friday 1st�Shift | 8:00 am – 4:30 pm In your role as a Social Services Program Assistance Technician 1, you will have the opportunity to: Interpret and explain regulations, guidelines and procedures pertaining to development, monitoring and/or evaluation of various social services programs; Conduct interviews, inspections and field visits to gather information; Maintain records and prepare reports on program activities and progress; May review financial and administrative records; May review applications for assistance and make recommendations; May develop questionnaires and other instruments to monitor programs; Perform related duties as required. What we can offer you: View our new State Employee Benefits Overview page! Professional growth and paid professional development opportunities. A healthy�work-life balance to all employees! The opportunity to work for a Forbes top company: ‘Forbes’ State of Connecticut Ranked one of the best Employers of 2023 – State of CT receives National Recognition for Offering Job Growth, Competitive Benefits, and Flexible Schedule. The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service.� Click here for more information. About the Department of Social Services: The State of Connecticut, Department of Social Services (DSS) delivers and funds a wide range of programs and services as Connecticut’s multi-faceted health and human services agency.� DSS services about 1 million residents of all ages in all 169 Connecticut cities and towns.� We support the basic needs of children, families, older and other adults, including persons with disabilities.� Services are delivered through 12 field offices, central administration, online and phone access options.� Follow us on twitter�@ctdss�and see what we are all about!

Selection Plan

FOR ASSISTANCE WITH APPLYING: Please read or watch our Applicant Tips on How to Apply! � To Apply: In order to be considered for this job opening, you must meet the Minimum Qualifications as listed on this job opening.� You must specify your qualifications on your application. For current state employees, salary calculations are not necessarily comparable from one of the three branches of government (i.e., Executive, Legislative, Judicial) to the other. The minimum experience and training requirements must be met by the close date on the job opening, unless otherwise specified. These positions will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion, and merit employment rules.� Applications to this recruitment will be used to meet collective bargaining requirements.� Once any collective bargaining requirements have been met, all other applications may be considered. Interviews will be limited to candidates whose experience most closely meets the preferred qualifications, so please ensure that your application is complete and details your experience as outlined in this job posting.� Please note: You will be unable to make revisions once you submit your application into the JobAps system. For assistance in applying, please visit our 'Applicant Tips on How to Apply' page. The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class. Ensure that your application is complete and detailed before submitting it. In order to comply with�Public Act 21-69, the State of Connecticut is no longer asking for resumes during the initial application process. You will not be able to make revisions once your application is submitted into the JobAps system. Important Next Step Information for After You Apply: Although applicants will receive correspondence via email, as a backup they are also encouraged to sign on to their Personal Status Board on a daily basis to monitor their status, view all emailed notices and complete tasks required in the recruitment process. This posting may require completion of additional referral questions (RQs). You can access these RQs via an email that will be sent to you after the posting's closing date or by visiting your JobAps Personal Status Board (Certification Questionnaires section). Your responses to these RQs must be submitted by the question's expiration date. Please regularly check your email and JobAps Personal Status Board for notifications. Please check your SPAM and/or Junk folders on a daily basis in the event an email provider places auto-notification emails in a user's spam. At any point during the recruitment process, applicants may be required to submit additional documentation which support their qualification(s) for this position. These documents may include: a cover letter, resume, performance reviews, attendance records, supervisory references, licensure, etc., at the discretion of the hiring agency. Applicants must meet the minimum qualifications as indicated to apply for this position. All application materials must be received by the recruiting agency by the time specified on the job opening for the position for which you are applying. Late applications may not be submitted and will not be considered. Exceptions are rare and limited to documented events that incapacitate a candidate during the entire duration of the job posting time period. It is the candidate’s obligation and responsibility to request an exception and provide a legally recognized justification to accommodate such exception. Requests should be made to�DAS.SHRM@ct.gov. Due to the large volume of applications received, the Department of Administrative Services is unable to provide confirmation of receipt or status during the recruitment process. Updates will be available through your JobAps portal account. Revised Master Application Tutorial: Click Here. Read through this helpful link to prepare for your interview. Connect With Us: If you have any questions pertaining to this recruitment, please contact Rocky Young at�rocky.young@ct.gov�and reference the recruitment number.� Follow the State of Connecticut on�LinkedIn.

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Social Services this class is accountable for monitoring a small, single or multi-purpose grantee agency to ensure that program guidelines are followed and requirements met OR for monitoring programs/agencies for effectiveness and assisting in the evaluation of programs/agencies as part of a team.

EXAMPLES OF DUTIES

Interprets and explains regulations, guidelines and procedures pertaining to development, monitoring and/or evaluation of various social services programs; Conducts interviews, inspections and field visits to gather information; Maintains records and prepares reports on program activities and progress; May review financial and administrative records; May review applications for assistance and make recommendations; May develop questionnaires and other instruments to monitor programs; Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

Knowledge of concepts and methodology of grant administration and program monitoring; budgeting and accounting principles;� program evaluation concepts and ability to understand formal research methodology, if applicable; problems and concerns of a variety of groups and individuals; Skills interpersonal skills; oral and written communication skills; Ability to perform monitoring activities; read and interpret guidelines and regulations; organize activities; prepare memos and reports.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience in grant administration including experience in program monitoring and/or program evaluation. NOTE: Program refers to a set of activities designed to provide needed resources to a community, consisting of planning, budgeting, grants administration, monitoring, technical assistance, evaluation and liaison activities among others.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College education may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree. A Master's degree in planning, public administration or other closely related area may be substituted for one (1) additional year of the General Experience.� For state employees, two (2) years of experience as a Social Services Trainee with the target class of Social Services Program Assistance Technician 1 may be substituted for the General Experience. Successful completion of a Connecticut Careers Trainee program approved by the Department of Administrative Services may be substituted for the General Experience.

PREFERRED QUALIFICATIONS

Experience with collecting & entering accurate data (Medicaid, application data, billing/claims information etc). Experience with using Microsoft Office Suite to manage data, track processes, and write reports. Experience� with effectively managing multiple priorities. Excellent communication skills.

SPECIAL REQUIREMENTS

Incumbents in this class may be required to travel.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes.� As such, a job class is not meant to be all-inclusive of every task and/or responsibility.