Professional Services Director - Healthcare jobs in Connecticut

Professional Services Director - Healthcare oversees the administrative and operational support of the facility's clinical programs. Assists in the development of departmental policies, procedures, and budgets. Being a Professional Services Director - Healthcare ensures compliance with established policies. Requires a Bachelor's degree. Additionally, Professional Services Director - Healthcare typically reports to top management. The Professional Services Director - Healthcare manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Professional Services Director - Healthcare typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Director of Digital Customer Service Delivery
  • Lighthouse Professional Services
  • New Haven, CT FULL_TIME
  • Lighthouse Professional Services a division of Staffing 360 Solutions group, is proud to be a “Best in Staffing 2023” award winner. We have over 50 years of experience placing people with small and global companies. Our offices in New York, Connecticut, and Massachusetts serve clients nationwide.

    We are currently seeking a Director of Digital Customer Delivery for a client in New Haven, CT Hybrid. ONSITE On Occasion

    Must Haves and details:
    173,300K – 6% yearly Bonus – Hybrid – someone who can be on site on occasion in New Haven CT.

    Delivery experience and Digital experience platform most important.

    Experience with working with CRM and digital experience platforms .

    Having Optimizely is a huge plus or if not other Digital experience platforms will be fine as well – example Adobe, Sitecore – Digital Experience platforms.

    MS Dynamics experience – huge plus and if not, other ERP’s would be doable as well.

    Core Responsibilities

    • Provides organizational leadership and guidelines to promote the development and exploitation of specialist knowledge in the organization.
    • Collaborates with the Senior Director of Enterprise Solutions Delivery to set all application based financial budgets and targets, ensuring that there is adequate funding for all IT targets and plans, especially to meet development, operations, and capacity needs. Ensures their segments within ESD meet their expense management goals.
    • Brings about significant improvements and measurable business benefits by identifying, proposing, initiating, and leading programs of improvement with their segment of ESD. Enhances existing approaches to process improvement and/or develops new approaches.
    • Establish client requirements for the implementation of significant changes in organizational mission, business functions and process, organizational roles and responsibilities, and scope or nature of solutions delivery.
    • Participates in the creation and review of an enterprise application capability strategy to support the strategic requirements of the business. Identifies the business benefits of alternative strategies.
    • Collaborates with IT senior leadership to support development of enterprise-wide architecture and processes which ensure that the strategic application of change is embedded in the management of the organization. Ensures compliance between business strategies, enterprise transformation activities and technology directions.
    • Ensure the overarching application strategy for addressing risks arising from business operations and change is being followed. Delegate authority to Solutions Delivery Managers for detailed planning and execution of risk management activities.
    • Participate in the definition and implementation of the organization's application initiative portfolio management framework and alignment with business strategy objectives and with emerging IT and digital opportunities.
    • Participates in the on-going monitoring and review of application and initiative portfolios for impact on business activities and realization of strategic benefits.
    Skills Qualifications

    Required:
    • Proven track record of leading, managing and developing high performing teams
    • Possesses a full range of application management, strategic management, business process improvement, financial management, strong leadership and influencing skills
    • Minimum of 5 years working with CRM and digital experience platforms .
    • Experienced in leading application development, implementation and operations in the digital and web space
    • Expertise with a broad base of digital web and mobile products, technologies, platforms, patterns, frameworks, and methodologies
    • Excellent presentation and communication skills
    • Understands, explains and presents complex ideas to audiences at all levels in a persuasive and convincing manner
    • Has a broad and deep business knowledge, including the activities and practices of other organizations
    • Has a deep understanding of the industry and the implications of emerging technologies for the wider business environment
    • Experienced in application management delivery methodologies (agile, iterative, DevOps, waterfall, testing, micro-services, lean six sigma, etc.)
    • Knowledgeable in IT Service Management and experienced in ITIL Service Design, Service Operation and Service Transition
    • Ability to successfully resolve conflicts
    • Ability to drive and move a team to completion of goals
    • Prove track record of developing staff
    • Experience in a multicultural environment
    Education

    Required:
    • BS or BA in Computer Science or Business Administration
    • 10-15 years of IT and business/insurance industry experience with at least 3 years of leadership experience in managing multiple, large, cross-functional teams or projects and influencing senior level management and key stakeholders or equivalent combination of training and experience
    • ITIL Foundation certificate
    Duration: Direct Hire
    Location: New Haven CT Hybrid(onsite on occasion)

    Pay Rate: $$173K

    Qualified candidates are encouraged to apply immediately!
    Please include a clean copy of your resume, salary expectations and any references.
  • 19 Days Ago

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Director of Environmental Services
  • Healthcare Services Group, Inc
  • London, CT FULL_TIME
  • OverviewWho We AreHealthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have p...
  • 2 Days Ago

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Director of social services
  • Autumn Lake Healthcare
  • Waterbury, CT FULL_TIME
  • Join our wonderful team as a Director of social services today!We are an exceptional team-oriented company hiring for Director of social services! We provide our staff with the resources, tools, and t...
  • 3 Days Ago

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Interim Leadership Manager / Director Director of Hospice Services
  • Aya Healthcare
  • Simsbury, CT FULL_TIME,CONTRACTOR,TEMPORARY
  • Aya Healthcare has an immediate opening for the following position: Director of Hospice Services Manager / Director in Simsbury, Connecticut. This is a 13-week contract position that requires at least...
  • 18 Days Ago

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Sr. Director of Food & Nutrition Services
  • Morrison Healthcare
  • Hartford, CT FULL_TIME
  • SR. DIRECTOR OF FOOD & NUTRITION SERVICES - HARTFORD, CTOther Forms of Compensation: Annual Performance Bonus, Flexible Paid Time Off, Benefits, 401K, Training Morrison Healthcare is a leading nationa...
  • Just Posted

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Director of Culinary
  • Forefront Healthcare & Culinary Services
  • Windham, CT FULL_TIME
  • Company DescriptionForefront Healthcare is unique, experienced, and specialized in serving the continuum of care. With finely tailored, high-quality culinary and support services, Forefront helps its ...
  • 5 Days Ago

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Vice President, Professional Services Operations
  • Confidential
  • Boston, MA
  • Vice President, Professional Services Operations About the Company Leading biotechnology developer of cloud-computing so...
  • 6/10/2024 12:00:00 AM

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Vice President, Professional Services Operations
  • Confidential
  • Los Angeles, CA
  • Vice President, Professional Services Operations About the Company Leading biotechnology developer of cloud-computing so...
  • 6/10/2024 12:00:00 AM

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Contracts Administrator
  • Delon Hampton & Associates, Chartered
  • Washington, DC
  • Job Description Job Description Delon Hampton & Associates, Chartered a minority-owned, professional consulting engineer...
  • 6/10/2024 12:00:00 AM

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Sr. Director of Professional Services (SaaS Implementation)
  • PairSoft
  • Miami, FL
  • Job Summary The Sr. Director of Professional Services role is overseeing a team of implementation staff for deployment o...
  • 6/9/2024 12:00:00 AM

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Financial Analyst l
  • Wright traffic Control Inc (WTC)
  • Beaver Falls, PA
  • Financial Analyst I Job Description: The Financial Analyst I is responsible for assisting in the daily financial operati...
  • 6/9/2024 12:00:00 AM

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Financial Analyst l
  • Wright traffic Control Inc (WTC)
  • New Castle, PA
  • Financial Analyst I Job Description: The Financial Analyst I is responsible for assisting in the daily financial operati...
  • 6/9/2024 12:00:00 AM

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Director of Professional Services (DOPS)/Branch Director
  • Intrepid USA
  • Avon, IN
  • Overview: Intrepid USA - Our vision makes a difference: We are a top 10 national home healthcare company with an overall...
  • 6/7/2024 12:00:00 AM

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Director of Professional Services (DOPS)/Branch Director - Hiring Now!
  • Intrepid USA - Glassdoor ✪ 3.6
  • Avon, IN
  • Intrepid USA - Our vision makes a difference: We are a top 10 national home healthcare company with an overall 50 year h...
  • 4/4/2024 12:00:00 AM

Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. The state capital and fourth largest city is Hartford, and other major cities and towns (by population) include Bridgeport, New Haven, Stamford, Waterbury, Norwalk, Danbury, New Britain, Greenwich, and Bristol. Connecticut is slightly larger than the country of Montenegro. There are 169 incorporated towns in Connecticut.The highest peak in Connecticut is Bear Mountain in Salisbury in the northwest corner of the state. The highest point is just east...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Professional Services Director - Healthcare jobs
$227,487 to $327,330