Parts Coordinator jobs in Michigan

Description

Why Block Imaging?

Be part of a positive work community where team member's ideas and contributions are valued.

· Offering a healthy work life balance.

· Our culture encourages professional development and seeking out opportunities for growth.

· The medical imaging industry is a stable and growing worldwide market.

Role Mission:

Parts Procurement Coordinator is an integral part of growing the parts and service business by providing capacity to the service team. This individual will work synergistically with the service team and parts sales team to serve our customers. 

General Job Description:

Handle all aspects of procuring parts for our service contracts, to include communication with the site and engineers as set by the service team.

Requirements

Outcomes:

• Transact in a high-pace, high-trust environment with individual and team goals.
• Develop and maintain customer relationships by providing fast, thorough quotes while anticipating their needs.
• Independently and strategically manage incoming part requests, quoting, sourcing, purchasing and follow up.
• Partner with shipping and service departments to manage turn-key options for parts sales, shipping and installation.
• Provide an extraordinary customer experience.
• Leverage our custom tools in Salesforce, SAP and Microsoft Outlook.
• Develop strong team relationships within the Parts Team and as a Block Imaging Team Member.

Essential Functions:

• Receive and manage parts requests calls from customers.
• Locate parts from inventory or outside sources.
• Negotiate parts costs with suppliers.
• Creation of parts quotes for customers.
• Develop creative solutions to resolve problems.
• Initiate follow up calls to ensure customer satisfaction and develop relationships.
• Working respectfully, cooperatively, and professionally with others in the best interest of the company.
• Handling any other duties as assigned.

Role Competencies:

• Ability to set and meet goals, meet deadlines, and organize work to be completed in a timely manner
• Solve problems using initiative and critical thinking skills
• Ability to work on concurrent projects and ensure timelines are met
• Capable of building positive working relationships with team members, customers and vendors
• Ability to be flexible and resolve situations with confidence and mature leadership 
• Team player who will foster communication among teams and share success

Cultural Fit:

Someone who exhibits a highly relational, others-focused personality. A desire to serve the team, the organization, and our customers.  Exhibits the Block Core Values of Integrity, Honor, Growth and Together.

Qualifications:

Education: Bachelor’s Degree or equivalent required. Marketing, Finance, Supply Chain, Project Management, General Business, or Management preferred. 

Skills Requirements:

• Ability to sell products, services, and ideas
• Ability to be assertive and make decisions
• Smart Phone required
• Proficient in Excel, Word, Outlook, keyboarding, and the internet. 
• Ability to organize and file both paper and electronic documents 
• Strong interpersonal, telephone, writing, and listening skills
• Analytical skills needed to evaluate need, identify options, and negotiate price 
• Ability to work independently and make business related decisions
• Strong problem solving skills
• Maintaining confidentiality

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. 

Benefits and Perks

We live out our mission, People Matter, through the care and benefits we provide our team. 

Health, Vision, Dental & More: Competitive insurance coverage including - medical, dental, and vision coverage. 

Paid Time Off: Full-time team members start at sixteen days of PTO and receive “people matter” days for volunteering in your community.

Profit Sharing: Quarterly bonuses to team members based on meeting company profitability goals.

Investment Plan/Budgeting: Investment planning with a variety of options for deferrals and a generous company match. And financial planning tools and training.

Tuition Assistance:  After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.

Paid Parental Leave: Up to three weeks of paid parental leave following a qualified Family and Medical Leave Act (FMLA) qualified and approved leave.

Environment: Casual dress, BBQs, holiday parties, book clubs, lunch-and-learns, and many more community-driven opportunities to bond as a team and grow as an individual.