Merchant Chargeback Supervisor directly supervises a team of fraud prevention analysts/investigators and/or chargeback analysts. Organizes and assigns the workload for the team and ensures that work is completed timely and accurately. Being a Merchant Chargeback Supervisor coordinates the training of the team members. Typically requires a bachelor's degree. Additionally, Merchant Chargeback Supervisor typically reports to a manager or head of a unit/department. The Merchant Chargeback Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be a Merchant Chargeback Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
JOB DESCRIPTION
Public Relations Specialist
Drafting compelling and targeted pitches to effectively communicate research, insights, and news to media outlets on behalf of Digital Markets' portfolio of brands Capterra, Software Advice and GetApp.
Creating and maintaining media lists, identifying appropriate journalists and influencers to engage with for securing coverage and links to Digital Markets' research.
Building and maintaining relationships with key media contacts and journalists in the industry.
Monitoring and analyzing media coverage and industry trends to identify opportunities for proactive media outreach.
Coordinating media interviews and briefing docs for our analysts.
Staying up-to-date with industry news and developments to provide strategic recommendations for media engagement.
Continuously evaluating and optimizing PR strategies and tactics to drive brand awareness and thought leadership for Digital Markets.
Staying informed about emerging PR and media relations trends and technologies, and recommending innovative approaches to enhance the effectiveness of PR efforts.
Work across research verticals including human resources, marketing, retail, restaurant, customer service, cybersecurity, and more.
About Client Digital Markets
Digital Markets, a business unit of our client, is the world's largest software and services marketplace. Every month, more than 9 million people globally visit our review sites Capterra, Software Advice, GetApp and UpCity to research and choose the best solutions for their business.
Thousands of B2B companies partner with Gartner Digital Markets to reach active buyers, build their brand reputation and grow their business.
Skills :
A confident communicator
Excellent verbal and written communication skills Excellent organizational and planning skills Have a full understanding of media needs and media relationships Be proactive, reliable, responsible and accurate with an attention to detail
Education : Requirements
Bachelor's degree or equivalent; marketing, communications, public relations, or journalism preferred
2-4 years of media relations experience in an agency or corporate setting
Equal Opportunity Employer Veterans / Disabled
employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.