Merchant Card Customer Service Representative jobs in Kentucky

Job Description

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about our products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records in the CRM based on interaction
• Process incoming orders daily
  
  

Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
  
  

Company Description

Automotive Service Products, Inc. (ASP) has been in business for over 30 years, is a progressive, growing company located in Burlington, KY and is owned by Jeff and Kellie Koenig. ASP has been built on a strong foundation of solid customer service combined with our experience in sales, distribution, printing, and business management in the automotive industry.

ASP is committed to making our customers successful by providing the complete package to meet their needs.– We earn their trust with every transaction every day by executing with the highest integrity holding ourselves accountable and always doing right by our customers and their customers. Our goal is to be the best in the Automotive Forms and Supply business.

Automotive Service Products, Inc. (ASP) has been in business for over 30 years, is a progressive, growing company located in Burlington, KY and is owned by Jeff and Kellie Koenig. ASP has been built on a strong foundation of solid customer service combined with our experience in sales, distribution, printing, and business management in the automotive industry. ASP is committed to making our customers successful by providing the complete package to meet their needs.– We earn their trust with every transaction every day by executing with the highest integrity holding ourselves accountable and always doing right by our customers and their customers. Our goal is to be the best in the Automotive Forms and Supply business.