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Member Services Representative, Sr. jobs in West Virginia

Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)

Recently Added Member Services Representative, Sr. jobs

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Member Services Representative
  • United FP
  • Fairmont, WV FULL_TIME
  • Title: Member Services Representative

    Department: Operations

    Reports to: Club Manager

    FLSA: Non-Exempt

    If you would love working for a rapidly growing company that changes people’s lives for the better every day, helps them live healthier, doesn’t judge anyone, and supports their communities and the Boys and Girls Club (because they don’t judge either), then this may be your dream job! United PF believes that everyone is a leader. We define leadership as influence, which is independent of hierarchy and can be used positively regardless of the situation.

    What’s your role?

    As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgement-free environment. You will create “raving fans” by delivering 1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.

    Some of your primary responsibilities:

    • You will ensure our club is super clean because our members value this and we’re known for that too.
    • Finding new and current members to join the fitness trainer in fitness classes.
    • You’ll impress new and existing members when you introduce them to our Black Card amenities. They’re going to want these benefits!
    • You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
    • Be a leader! Be passionate – love what you do! Have fun and invite members to do the same!


    A few other things we want you to know:

    • Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
    • United PF offers competitive salaries, PF Black Card membership and opportunities for growth.


    We would love to hear from people with:

    • Birthdate that confirms you are a minimum of 18 years of age.
    • Passion for helping others.
    • Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
    • On-time dependability because you know people are counting on you.
    • English language; ability to speak, understand, read and write. Bilingual - Spanish helpful.
    • High School diploma or GED equivalent.


    If you would like to grow as a leader, make an impact and build relationships in a company where judgement-free is a way of life, apply today!

    Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
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Member Services Representative
  • United FP
  • Barboursville, WV FULL_TIME
  • THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active...
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Member Services Representative
  • Planet Fitness - United FP Management, LLC
  • Moundsville, WV PART_TIME
  • THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, activ...
  • 13 Days Ago
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Member Services Representative
  • United FP
  • Bridgeport, WV FULL_TIME
  • THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active...
  • 1 Day Ago
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Member Services Representative
  • United FP
  • Bluefield, WV FULL_TIME
  • THE PLANET FITNESS MISSIONWe at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active...
  • 1 Day Ago
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Member Services Representative
  • Anytime Fitness Bridgeport
  • Bridgeport, WV PART_TIME,FULL_TIME
  • Job Summary: Anytime Fitness Bridgeport is looking for a got fit for our growing team! The Member Services Representative is a passionate individual who seeks to help members and guests improve their ...
  • 2 Days Ago
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Member Services Representative, Sr. jobs at Popular Companies

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Member Services Representative>
  • Ajilon
  • Sacramento, CA
  • Ajilon - JobID: 6EBF4669-2922-4AF6-9A31-99EEECE45A65 [Guest Service / Front Desk] As a Member Services Rep at Ajilon, yo...
  • 6/2/2024 12:00:00 AM
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Member Service Rep
  • Access Federal Credit Union
  • Oneida, NY
  • Job Description Job Description Position Description: Member Service Representative (MSR) Location: Oneida Job Type: Ful...
  • 6/1/2024 12:00:00 AM
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Member Services Representative
  • Anytime Fitness
  • Loudon, TN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 6/1/2024 12:00:00 AM
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Member Services Representative
  • Anytime Fitness
  • Sweetwater, TN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 6/1/2024 12:00:00 AM
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Member Services Rep
  • YMCA
  • Berkeley, CA
  • We are seeking staff for our dynamic fitness branch membership team! Our fitness centers are community hubs where people...
  • 6/1/2024 12:00:00 AM
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Member Services Representative
  • Anytime Fitness
  • Avon, IN
  • The Member Services Representative Objective: The Member Services Representative is responsible for growing the membersh...
  • 5/31/2024 12:00:00 AM
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Member Service Representative
  • Dinjob
  • Oklahoma City, OK
  • Tinker Federal Credit Union has an immediate opening for a Member Service Representative/Teller. The primary responsibil...
  • 5/31/2024 12:00:00 AM
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Member Service Representative
  • Trupartner Credit Union
  • Cincinnati, OH
  • * Cincinnati, OH, USA * 17.00 * Full Time *PTO, VTO (volunteer time off), student loan assistance, loan discounts, 9 pai...
  • 5/31/2024 12:00:00 AM
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About West Virginia

West Virginia (/vərˈdʒɪniə/ (listen)) is a state located in the Appalachian region in the Southern United States and is also considered to be a part of the Middle Atlantic States. It is bordered by Pennsylvania to the north, Maryland to the east and northeast, Virginia to the southeast, Kentucky to the southwest, and Ohio to the northwest. West Virginia is the 41st largest state by area, and is ranked 38th in population. The capital and largest city is Charleston. West Virginia became a state following the Wheeling Conventions of 1861, after the American Civil War had begun. Delegates from so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Representative, Sr. jobs
$42,980 to $53,778

Most Popular Cities in West Virginia for Member Services Representative, Sr. Jobs

What does a Member Services Representative, Sr. do?

Member Services Representative, Sr. in Alamogordo, NM
In the role of Member Service Representative you will wear many hats and your talents will be crucial in the following areas.
January 05, 2020
Member Services Representative, Sr. in Wilmington, DE
Provides excellent service to members, guests, and program participants in the facility and on the phone, contributing to member retention.Builds relationships with members; helps members connect with each other and the Y.Handles and resolves membership concerns Able to effectively and safely evacuate persons from the facility if neededEnsures Y building and property is secure during shift Replaces soap, paper towels, and other supplies in the facility as needed; inventory control as required.
February 12, 2020
Member Services Representative, Sr. in Oakland, CA
Improving Members' experiences is at the heart of every Community position.
December 08, 2019