Member Services Representative, Sr. addresses more complex health plan or HMO member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care. Responsible for receiving, responding to, and directing member phone calls and written requests. Being a Member Services Representative, Sr. provides available information upon request and researches or escalates issues as appropriate. Maintains confidentiality per HIPAA guidelines. Additionally, Member Services Representative, Sr. requires a high school diploma or equivalent. Typically reports to a supervisor or manager. The Member Services Representative, Sr. works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Member Services Representative, Sr. typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
Job Description
Ultimate Staffing is looking for Member Services Representatives for a client located in the Earth City, MO area. Ideal candidates will have experience in answering large volumes of calls in a healthcare setting .
Qualified candidates must have completed and earned an Associate's Degree or higher.
Job Title : Member Service Representative
Location : Earth City, MO area (On-site)
Status : Temp to Hire
Schedule : Mon - Fri, Days; Start time is TBD
Compensation : $20.50 / hr, raise to $21 / hr when hired on
Start Date : June 3rd
Overview :
Requirements :
Benefits Once Hired On :
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.
We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to [email protected]