Member Services Manager jobs in Missouri
Member Services Manager is responsible for daily activities in the member services function for a health plan or health maintenance organization (HMO). Collects data on member inquiries and service requests and conducts analysis to identify trends and recommend solutions. Being a Member Services Manager ensures service representatives follow established policies for addressing member inquiries and meet service quality goals. Manages the recruitment, hiring, training, scheduling, and performance management of staff. Additionally, Member Services Manager requires a bachelor's degree. Typically reports to a head of unit/department. The Member Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Member Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Recently Added Member Services Manager jobs
Manager, Engineering - Machining
- LMI Aerospace - A Member of the Sonaca Group
-
Charles, MO
FULL_TIME
-
Who Are We
Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 13 locations across North America and our engineering expertise and operational excellence set us apart from the competition.
Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers.
Position Summary
The Manager, Engineering - Machining has engineering and technical responsibility for the assigned multi-site Center of Excellence (COE) at Sonaca North America. Areas of responsibility include the operating sites, value streams and suppliers primarily engaged in Assembly or Machining of company product.
With the Business Unit Leader, and under the direction of the Director of Engineering, the Manager, Engineering - Machining will assist in the generation and execution of company engineering strategy through all the assigned operating units in the COE. The Manager, Engineering - Machining will always model and uphold the Sonaca North America values and principles while behaving in a manner consistent with the Sonaca North America Code of Business Conduct and Ethics. Specific responsibilities include the following:
Essential Job Responsibilities- Assist in the development and deployment of engineering plans within the COE and ensure activities are aligned to Corporate engineering strategic vision, mission & goals.
- Develops and helps to execute the Business Unit Leaders engineering strategy and budget regarding new projects, technology insertion, site modernization and operational problem solving.
- Drives assignments and plant projects to meet 100% on time delivery & Quality to all customers.
- Demonstrable working knowledge and understanding of lean manufacturing and continuous improvement activities and driving cycle time reductions and cost out of products.
- Lead engineering staff within specific COE to achieve timely completion of site/department projects and objectives to facilitate program rate readiness.
- Assist in the development and scope of assigned or initiated projects and tasks. Work with sites/ departments to build appropriate project teams and technical responsibility for assigned tasks.
- Develop and report performance metrics related to schedule attainability for projects and initiatives.
- Communicate with appropriate plant and corporate personnel to secure concurrence of the project goals, funding and tasks. Report progress at recurring COE, site and business level meetings.
- Interface with personnel to “Inform & Influence” the technical leadership at the plants while supporting and motivating their engineering and technical staff.
- Define and organize activities and solutions which address or investigate problems and solutions.
- Lead engineering change activities related to production work and ensured changes are properly addressed from preplanning through to implementation and delivery of product to customer.
- Leads process development effort with cross-functional teams to review product design, develop optimal manufacturing plans, tool designs, cell layouts, work instructions, process flows and set-up procedures, while adhering to safety, quality, and productivity protocols.
- Work with Corporate Tooling department to development, design and deliver tools to sites for all stages of manufacturing and delivery.
- Leads efforts to develop manufacturing equipment for process through either machine upgrades or acquisition of new capital equipment.
- Provide leadership and coaching in the utilization of processes and tools such as Advanced Planning Quality Procedures (APQP), Production Part Approval Processes (PPAP), LEAN principles, Practical Problem-Solving methods, Root-Cause and Corrective Action and tools such as PFMEA’s, Risk Assessments, mistake/error proofing, etc.
- Ensure proper use of the Product Lifecycle Management (PLM) system is maintained at all sites through the proper use of Teamcenter to manage customer and engineering data.
- Assists production staff as process expert by utilizing troubleshooting, diagnosis, debugging, and other technical skills to keep production lines running at peak efficiency.
- Be a safety champion by ensuring Safety analysis and implementation is conducted in all projects and initiatives.
- Stay current and up to date with industry trends.
- Train and develop personnel in the group, maintain technical competence and expand knowledge of technical developments.
- Other duties and responsibilities as needed
- Bachelor’s degree preferred in engineering, aerospace, operations, or related discipline
- A minimum of 12 years of related aerospace experience and minimum of 3-5 years leading cross-functional groups of people. Familiar with standard concepts, practices, and procedures within the engineering and project management disciplines
- Industry experience working with machining, assembly, fabrication, processing, and composites. Experience in working with multiple Aerospace manufacturing facilities in a matrixed environment.
- Solid business acumen and possess the ability to strategically calculate how engineering impacts long term strategy and financial performance.
- Demonstrated experience in an AS9100 compliant business using Lean manufacturing and continuous improvement methodologies to remove waste.
- 401(k) retirement savings plan with a percentage company-match contribution
- Competitive wages
- Paid holidays
- Paid time off
- Medical, dental, vision, life, and accidental insurance
- Short-term disability
- Long-term disability
- Employee assistance plan — for access to counseling, consulting, and other community resources
- Wellness program
- Tuition assistance
- Subject to eligibility, terms, and conditions
- 4 Days Ago
Yes, 25-30% travel expected
Education And Experiences
We take care of our people.
Sonaca North America is an equal employment opportunity employer. Consistent with applicable law, Sonaca North America provides access and opportunities to those with disabilities. This includes providing reasonable accommodation to individuals with disabilities and disabled veterans who seek to access the company’s online application system. If an applicant is unable to fully access the online application system, Sonaca North America will provide a reasonable accommodation. Applicants with disabilities may contact us at 636-916-2400 for assistance accessing the on-line application system. Callers should have a detailed description of the requested accommodation, their name and preferred method of contact ready for Sonaca North America‘s Human Resources Department. Sonaca North America will make every effort to respond within two (2) business days. This phone number is not for the general submission of application materials.
Sonaca North America is an E-Verify Employer.
Sonaca North America is an Equal Employment Opportunity/Affirmative Action/Disability/Veterans Employer
NOTICE ON FRAUDULENT JOB OFFERS
It has been brought to our attention that there have been instances of fraudulent job offers, purporting to be from Sonaca North America and/or its affiliates (“LMI Aerospace”).
This type of fraud is normally carried out through online services such as false websites, or through fake e-mails or call from people claiming to be from the company. These persons offer fraudulent employment opportunities to applicants and often ask for sensitive personal and financial information. The fraudsters may also request recipients to provide personal information and/or to make payments as part of their fake recruiting process.
Sonaca North America does not ask for any financial commitments from candidates as a pre-employment requirement and will always require candidates to formally apply for positions via the Careers Page or job postings.
Sonaca North America has no responsibility for fraudulent offers and if you believe you have been a victim of a fraudulent job offer concerning Sonaca North America, please email info@sonaca-na.com.
Engineering Manager - Machining
- LMI Aerospace - A Member of the Sonaca Group
-
Charles, MO
FULL_TIME
- Who Are WeSonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space ...
- 8 Days Ago
Manager of Member Services
- Citizens Electric Corporation
-
Perryville, MO
FULL_TIME
- Our Member Services Manager provides education and marketing to members regarding CEC's programs and services. Represents CEC within local organizations and electric industry associations. Participate...
- 19 Days Ago
Member Services Manager
- Citizens Electric Corporation
-
Perryville, MO
FULL_TIME
- Our Member Services Manager provides education and marketing to members regarding CEC's programs and services. Acts as primary contact for large industrial members and other key accounts. Utilizes the...
- 12 Days Ago
Member Services Representative
- Ultimate Staffing Services
-
Creve Coeur, MO
FULL_TIME
- This job offer is not available in your country. Job Description Ultimate Staffing is looking for Member Services Representatives for a client located in the Earth City, MO area. Ideal candidates will...
- 11 Days Ago
Clinical Account Manager - St. Louis
- Careers -Clinical Account Manager
-
St. Louis, MO
FULL_TIME
- Clinical Account Manager - St. Louis Apply Now Description/Job Summary Clinical Account Manager – Business Development Overview of the Role As the Clinical Account Manager, you will be responsible for...
- 1 Month Ago
Member Services Manager jobs at Popular Companies
Assistant Member Service Manager
- Spectra Credit Union
-
Alexandria, VA
- Job Description Job Description Job Title- Assistant Member Service Manager Company- Spectra Credit Union Location-Alexa...
- 6/12/2024 12:00:00 AM
Membership Manager
- American Motorcyclist Association
-
Pickerington, OH
- Join the American Motorcyclist Association team as our new Membership Manager! Are you excited by the opportunity to hel...
- 6/12/2024 12:00:00 AM
Membership Manager
- Chicago Association of REALTORS®
-
Chicago, IL
- Summary: Under the direction of the Vice President of Membership & Professional Standards (VP) and in accordance with th...
- 6/10/2024 12:00:00 AM
Membership Manager
- Onelife Fitness
-
Sterling, VA
- Summary Objective: The Membership Manager is responsible for retaining current members and producing consistent monthly ...
- 6/10/2024 12:00:00 AM
Member Services Manager
- Landing
-
Myrtle Beach, SC
- About the Role: We are hiring a Member Services Manager to join us at Landing! In this role, you will join our Field Ope...
- 6/9/2024 12:00:00 AM
Member Services Manager
- Crunch Fitness
-
Hattiesburg, MS
- Benefits: Bonus based on performance Competitive salary Employee discounts Health insurance Opportunity for advancement ...
- 6/9/2024 12:00:00 AM
Membership Manager
- Interior Design Society
-
High Point, NC
- Description The Membership Manager oversees membership operations and serves as the primary representative of the IDS Me...
- 6/9/2024 12:00:00 AM
Member Service Manager
- Nusenda
-
Albuquerque, NM
- ** Member Service Manager** **Job Category****:** Nusenda **Requisition Number****:** MEMBE003414 Showing 1 location **J...
- 6/8/2024 12:00:00 AM
About Missouri
Missouri is landlocked and borders eight different states as does its neighbor, Tennessee. No state in the U.S. touches more than eight. Missouri is bounded by Iowa on the north; by Illinois, Kentucky, and Tennessee across the Mississippi River on the east; on the south by Arkansas; and by Oklahoma, Kansas, and Nebraska (the last across the Missouri River) on the west. Whereas the northern and southern boundaries are straight lines, the Missouri Bootheel protrudes southerly into Arkansas. The two largest rivers are the Mississippi (which defines the eastern boundary of the state) and the Misso...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Manager jobs
$82,579 to $110,159
Most Popular Cities in Missouri for Member Services Manager Jobs
What does a Member Services Manager do?
Member Services Manager in Springfield, IL
TMPA offers all members and their spouses a free will.
January 17, 2020
Member Services Manager in Modesto, CA
If you have a problem with your service or care you are receiving, we strongly encourage you to work with your primary care provider or the department manager. If you are unable to resolve the matter with the department manager, we are available to assist you in resolution.
January 25, 2020
Member Services Manager in Green Bay, WI
Nassau Financial Federal Credit Union is pleased to announce that Stuart Hochman has joined the Credit Union as our new Member Services Manager.
December 19, 2019