Member Services Director jobs in Utah

Member Services Director directs and coordinates all aspects of the health maintenance organization (HMO) member services department. Plans and directs policies and objectives for addressing member inquiries. Being a Member Services Director establishes service quality goals for the department and implements strategies to meet these goals. Typically requires a bachelor's degree. Additionally, Member Services Director typically reports to top management. The Member Services Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. To be a Member Services Director typically requires 5+ years of managerial experience. (Copyright 2024 Salary.com)

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Member Services
  • Troon
  • Heber, UT PART_TIME
  • Essential Functions & Accountabilities

    • Responsible for properly checking in all Members and their Guests.
    • Greet each customer with a smile and a friendly greeting
    • Book court times, training appointments and group fitness classes both in person and on the phone
    • Be courteous and polite on the telephone as well as face to face contact
    • Maintain positive relations and rapport with members and guests
    • Be familiar with roles of all staff so that you can direct guests to the appropriate staff member
    • Listen to guests inquiries and complaints and deal with them in a responsible and professional manner.
    • Assist in cleaning and straightening of the pro shop
    • Assist with inventory controls and the sale of merchandise
    • Fully understand the basic POS/ inventory system functions and procedures
    • Promote upcoming events and programs to members and guests
    • Making blended smoothies as well as providing our members and their guests with information regarding our products
    • Pour wine and beer, along with other beverages. Wash glassware and utensils after each use. Serve food to customers seated at the bar or in lounge veranda area
    • Clean up after customers and clean work area. Arrange bottles and glasses to make attractive displays
    • Help manage inventory of beer/wine/other beverages, smoothie juice/add-ons, snacks, and bar supplies
    • Know and enforce all the rules, policies, and procedures at the Club
    • Follow and complete all opening and closing procedures established by the Club
    • Empty the towel bins and perform laundry with the member towels on each shift.

    Education/Experience:

    High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

    Previous Customer Service Experience

    Previous Point of Sale experience

    Physical Demands:

    Frequently stands and uses hands; reaches with hands and arms, talks or hears. Regularly walks, sits, climbs, balances, stoops, kneels, crawls or crouches. Regularly lifts up to 10 pounds and occasionally lifts up to 50 pounds.

    Environment/Noise:

    Occasionally works in outdoor weather conditions. Noise level is moderate.

    Full Time employees receive benefits:

    Company benefits offered including medical, dental, vision, life insurance and 401k

    Job Knowledge, Skill, and Ability Preferences:

    • Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
    • Retail sales experience is preferred.
    • Computer proficiency including but not limited POS, Microsoft Office applications, social media and other programs related to tennis such as tennisdirector.com or ClubAutomation.

    This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.
  • 9 Days Ago

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Utah Regional Director, Residential/Hourly/Family Services
  • RISE Services, Inc.
  • Draper, UT FULL_TIME
  • PURPOSE: Responsible for the direction and management of the regional RISE Residential/Hourly/Family Service programs. The Regional Director provides guidance and coaching to state regional management...
  • 10 Days Ago

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Administrative Services Director/Finance Director
  • South Weber City
  • Ogden, UT FULL_TIME
  • Position: Administrative Services Director/Finance DirectorWage: $80,000 – $120,000Type: Full-Time ExemptDepartment: AdministrationReports to: City ManagerJob SummaryThe Administrative Services Direct...
  • 11 Days Ago

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Administrative Services Director/Finance Director
  • South Weber City
  • Weber, UT FULL_TIME
  • Position: Administrative Services Director/Finance Director Wage: $80,000 – $120,000 Type: Full-Time Exempt Department: Administration Reports to: City Manager Job Summary: The Administrative Services...
  • 15 Days Ago

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Commercial Director
  • Savage Services
  • Midvale, UT FULL_TIME
  • Our company was founded on processing and transporting materials for our Customers. We understand and respect our Team Members as the lifeblood of what we do. Team Members are encouraged to find a bet...
  • 18 Days Ago

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Director Women's and Children's Services
  • Lakeview Hospital
  • Bountiful, UT FULL_TIME
  • This position is incentive eligible. Introduction Do you have the career opportunities as a(an) Director Women's and Children's Services you want in your current role? We invest in what matters most t...
  • 2 Days Ago

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Team Member Service Director
  • Navion Senior Living
  • Lenoir, NC
  • The Team Member Services Director assists in the direction of residence operations. Lead and motivate employees in provi...
  • 6/10/2024 12:00:00 AM

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Director
  • Leadenhall Search & Selection
  • Leadenhall Search and Selection are working with a global consulting firm, specialising in talent strategies. With a foc...
  • 6/10/2024 12:00:00 AM

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Director
  • New York Kids Club
  • New York, NY
  • Job Type Full-time Description NY Kids Club & NY Preschool is New York's premier children's enrichment space and accredi...
  • 6/10/2024 12:00:00 AM

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Member Services Assistant Director
  • JCCs of North America
  • Columbus, OH
  • Are you passionate about helping out your community? Do you consider yourself a "people person" with plenty of customer ...
  • 6/9/2024 12:00:00 AM

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Director
  • Cyfle
  • Columbus, OH
  • About the job Director Salary: $ 156,500.00 We have partnered with a civil engineering firm in the Columbus, OH to provi...
  • 6/9/2024 12:00:00 AM

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Associate Director/Director
  • BioPhase
  • San Diego, CA
  • We seek an enthusiastic and highly motivated DMPK Lead to join our seasoned drug discovery and early development team. Y...
  • 6/8/2024 12:00:00 AM

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Director
  • Bridgestone Academy
  • Powder Springs, GA
  • Job Description Job Description Previous experience as an Assistant Director in Childcare Must be familiar with BFTS rul...
  • 6/8/2024 12:00:00 AM

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Photo Director/Associate Photo Director
  • Aquent
  • Milwaukee, WI
  • FANTASTIC PHOTO DIRECTOR OPPORTUNITY RELOCATION Assistance Provided if Needed Our client, a leading provider of shipping...
  • 6/7/2024 12:00:00 AM

Utah is known for its natural diversity and is home to features ranging from arid deserts with sand dunes to thriving pine forests in mountain valleys. It is a rugged and geographically diverse state that is at the convergence of three distinct geological regions: the Rocky Mountains, the Great Basin, and the Colorado Plateau. Utah is one of the Four Corners states, and is bordered by Idaho in the north, Wyoming in the north and east; by Colorado in the east; at a single point by New Mexico to the southeast; by Arizona in the south; and by Nevada in the west. It covers an area of 84,899 sq mi ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Member Services Director jobs
$126,645 to $173,630

Member Services Director in Cedar Rapids, IA
The Director develops and maintains departmental budgets, supervises all members of the academic advising staff, and assesses and maintains efficient and effective operating procedures, including ensuring appropriate use of technology, ongoing staff training, and the delivery of optimal services to all students.
January 03, 2020
Member Services Director in Fresno, CA
Prity Lad takes us on a tour of Freemasons’ Hall and reveals UGLE’s forward-thinking support programme for current and future members.
December 01, 2019
Member Services Director in Knoxville, TN
It works well, as there is a need for cooperation internally and communication externally to look after our members’ interests.’.
December 31, 2019