Loan Servicing Supervisor jobs in Ohio

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Consumer Loan Servicing Specialist
  • First Mutual Holding Company
  • Westlake, OH FULL_TIME
  • Apply Job Type Full-time Description Position Summary:The Consumer Loan Servicing Specialist is responsible for the day-to-day servicing of auto and marine loans and assisting customers with consumer loan inquiries and issues. Duties and Responsibilities:Engages with customers by phone, email, and mail to provide excellent customer service when responding to consumer loan inquiries related to the current status of accounts, payments, and other concerns or questions; collaborates with management and team members to accurately and efficiently assist customers. Makes collection counseling calls for past due consumer loans; works with default servicing team on referring seriously delinquent accounts to them for advanced collection and repossession activities; assists default servicing team with advanced collections as needed. Prepares verbal and written payoff quotes on consumer loans; gives instructions to customers, financial institutions and dealerships regarding payoffs; processes payoff transactions in the core servicing system; processes lien releases and other related customer correspondence on titles for auto, boat, and other consumer loans. Send welcome letters and emails to new loan customers. Reviews insurance claims on damage to collateral property and coordinates the endorsement of loss draft checks; works with customers and insurance carriers on total loss claims and aids in the collection of any deficiency balance. Monitors insurance coverage on marine loans; sends correspondence to borrowers with expiring insurance policies to obtain evidence of insurance; properly retain evidence of insurance in the loan file. Perform system maintenance as needed including but not limited to payment corrections, address changes, autopay set up and loan coding corrections. Administer special consumer loan programs or promotions such as Skip-A-Payment. Complies with all applicable banking laws and regulations, including but not limited to the Bank Secrecy Act, USA Patriot Act and related anti-money laundering statutes and federal consumer protection legislation and regulations. Other duties as required.The duties outlined above are a summary and may not be an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. All job descriptions may be amended at any time at the sole discretion of FMHC. Requirements Qualifications and Skills: 1 to 2 years of experience in consumer loan servicing is required. Strong understanding of lending laws, regulations, and guidelines related is required.Additional experience in financial services or banking is preferred. Experience in customer service is preferred. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Encompass, Cleartouch, Nautilus, various government and investor software/web portals is preferred. High School Diploma or equivalent is required; Bachelor's degree in Finance preferred.Necessary competencies:ResilienceCollaborationCommunicationService OrientationQuality FocusedOrganizational Skills AccountabilityPhysical EnvironmentWhile performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak.The employee must occasionally lift and/or move up to 25 pounds.The noise level in the work environment is usually quiet to moderate.This position is performed in an office setting, five days a week with typical work hours being 8.30a through 5.15p.
    First Mutual Holding Co. and First Federal Lakewood is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. First Federal Lakewood participates in E-Verify and supports your right to work.

     

  • 7 Days Ago

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Commercial Loan Servicing Specialist
  • Flagstar Bank
  • Hicksville, OH FULL_TIME
  • Position TitleCommercial Loan Servicing SpecialistLocationNYCB Plaza - 100 (Hicksville, NY)Job SummaryThe Commercial Loan Operations Specialist’s main function is a combination of several of the follo...
  • Just Posted

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Retail Loan/Escrow Servicing 1
  • Premier Bank
  • Youngstown, OH FULL_TIME
  • Position Title: Retail Loan Servicing 1Department: Loan ServicingPosition Reports to: Loan Servicing ManagementPosition Supervises: No Direct ReportsPosition SummaryEnsure Mortgage and Consumer loans ...
  • 3 Days Ago

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Compliance Officer - Consumer Loan Servicing
  • KeyBank
  • Cleveland, OH FULL_TIME
  • Location:For Those Who Work At Home - Various, Ohio 44145JOB BRIEF The Compliance Officer will be a member of the Consumer Loan Servicing Compliance team within Compliance Risk Management supporting K...
  • 3 Days Ago

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Consumer Loan Servicing Specialist 1
  • Huntington Bank
  • Columbus, OH FULL_TIME
  • Description Summary: The Consumer Loan Servicing Specialist 1 manages the day to day servicing lifecycle for all performing real estate loans to include mortgages, personal credit lines, and installme...
  • 22 Days Ago

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Risk Support Manager - Consumer Loan Servicing Customer Remediation
  • U.S. Bank National Association
  • Cincinnati, OH FULL_TIME
  • At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succee...
  • 2 Days Ago

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Loan Coordinator
  • Security Bank
  • Springfield, IL
  • Job Type Full-time Description This position reports directly to the VP of Mortgage Operations, provides prompt and cour...
  • 6/11/2024 12:00:00 AM

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Loan Coordinator- (Temporary up to 90days)
  • Banc of California
  • Los Angeles, CA
  • **Overview** Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholl...
  • 6/11/2024 12:00:00 AM

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Inside Sales Specialist - Mortgage Loan Coordinator
  • Top Flite Financial, Inc.
  • Pittsburgh, PA
  • Who should apply? Qualified applicants would be local to the Pittsburgh Metropolitan area as this is an on-site position...
  • 6/10/2024 12:00:00 AM

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Mortgage Loan Coordinator
  • PSECU
  • Harrisburg, PA
  • PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Mortgage Loan Coo...
  • 6/9/2024 12:00:00 AM

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Loan Coordinator II
  • Enterprise Bank & Trust
  • Albuquerque, NM
  • Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
  • 6/8/2024 12:00:00 AM

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Senior Commercial Loan Coordinator
  • Enterprise Bank and Trust
  • Clayton, MO
  • Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
  • 6/7/2024 12:00:00 AM

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Loan Coordinator
  • BLUE WATER MORTGAGE, LLC
  • Hampton, NH
  • Job Description Job Description Position Summary: We train motivated business people to build their careers in either of...
  • 6/7/2024 12:00:00 AM

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Financial Aid & Student Loan Coordinator
  • Carthage College
  • Kenosha, WI
  • Seeking Applicants, under the direction of the Director of Student Financial Services, provides financial aid counseling...
  • 6/7/2024 12:00:00 AM

Ohio /oʊˈhaɪoʊ/ (listen) is a Midwestern state in the Great Lakes region of the United States. Of the fifty states, it is the 34th largest by area, the seventh most populous, and the tenth most densely populated. The state's capital and largest city is Columbus. The state takes its name from the Ohio River, whose name in turn originated from the Seneca word ohiːyo', meaning "good river", "great river" or "large creek". Partitioned from the Northwest Territory, Ohio was the 17th state admitted to the Union on March 1, 1803, and the first under the Northwest Ordinance. Ohio is historically know...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Loan Servicing Supervisor jobs
$48,011 to $53,937

Loan Servicing Supervisor
Performs escrow analysis, escrow disbursements for taxes/insurance and force placed insurance.
July 08, 2021
Review and analysis of mortgage servicing and mainframe systems reporting to ensure accuracy, while creating new servicing-specific reporting as needed to increase efficiency of time and resources.
June 24, 2021
Supervises, coordinates, coaches, mentors, and counsels staff activities to ensure achievement of assigned goals and objectives.
June 23, 2021
Assures optimum use of resources to achieve departmental goals and management objectives set by the Director of the department.
June 17, 2021
Monitor and manage the level of service provided to lending units, reporting to management on the results achieved monthly and taking corrective action when acceptable levels are not achieved.
May 19, 2021
Management of internal postings of customer payments and management of the T&I custodial account.
April 16, 2021
Develop, review, recommend and implement loan support process improvements.
April 11, 2021
Organized with the ability to prioritize tasks effectively.
March 29, 2021
Assist in the assessment of proposals to contract with various third party vendors and provide input pertaining to the purchase of those services.
February 25, 2021
Training employees and directing task completion by coaching employees to drive performance.
January 29, 2021