Loan Servicing Supervisor jobs in Arizona
Recently Added Loan Servicing Supervisor jobs
Performing Loan Consultant I
- LE2203 NewRez LLC - Servicing
-
Tempe, AZ
FULL_TIME
- Who we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current. Primary Function The Performing Loan Consultant is responsible for providing excellent customer service in a fast-paced call center. The Performing Loan Consultant will handle inbound customer service related calls, as well as, contact homeowners across the country to collect past-due mortgage payments, identify their issues, and develop practical payment solutions that help them get current in their mortgage payments. Our Performing Loan Consultant team is the face of our organization, and we are interested in hiring individuals that are fully committed to providing exceptional customer service. Principal Duties Demonstrate positivity, courtesy, and helpfulness when dealing with every homeowner. Use a blend of manual and automated calling strategies to locate past due homeowners, contact them, identify their issues, and set up customized payment strategies that cure their delinquencies. Develop workable payment solutions that satisfy both our clients/investors and our company. Handling inbound Customer Service calls, assisting with an assortment of questions from website assistance, escrow to processing payoffs. Process homeowners’ mortgage payments. Offer and refer eligible homeowners for refinancing opportunities to the Originations department Arrive at work on-time for all shifts. Reliable transportation to work or comply with requirements for remote work policy. Achieve company performance goals. Take part in continuous training in company policies/procedures and industry regulations. Consistently represent the company in a positive and professional manner. Performs related duties as assigned by supervisor. Education and Experience Requirements College degree preferred, High-school diploma (or equivalent) required. Over 1 year of collections experience (preferred, but not required). Knowledge, Skill and Ability Requirements English fluency. Outstanding negotiation and telephone communication skills. Familiarity with Internet-based search techniques (including the use of skip-tracing solutions). The ability to maintain professional conduct with people of any mood or personality type. Excellent reasoning and research skills; the ability to see the “big picture” and manage the details. The ability to safeguard confidential customer and company information. A solid work ethic, high integrity, a positive attitude, and strong attention to detail. The ability to follow instructions but work with minimal direct supervision. Excellent keyboard skills. Proficiency with Microsoft Windows-based computers and Microsoft Office software (Word, Excel, Outlook, etc.). Spanish or bilingual is a plus. Sales experience a plus While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary. #LI-AM1 Company Perks: • 15 Paid Time Off (PTO) days and 18 after 1st anniversary! • 9 Paid Holidays • Employee Engagement Activities Company Benefits: • Medical (including Health Savings Account & Flexible Savings Account) • Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan • Performance-based Incentives • Pet Insurance • Advancement Opportunities Newrez NOW: • Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more • 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice • Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee • Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions Equal Employment Opportunity We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better. CA Privacy Policy CA Notice at Collection Shellpoint Mortgage Servicing has grown to become one of America’s largest third-party mortgage servicing company. What is mortgage servicing? Businesses that own mortgage loans (such as banks and real estate investment firms) contract with us to manage (or “service”) their loan portfolios, including collecting homeowners’ mortgage payments, paying homeowners’ tax and insurance bills, and helping homeowners in default to get current once again. Our mission at Shellpoint Mortgage Servicing is to deliver best-in-class portfolio performance for our clients by providing all homeowners with exceptional customer service. We recognize that our people are our greatest asset, which is why we offer the training, modern technology, and tools for you to be successful. There could not be a more exciting time than right now to join our growing team, where you can be part of the success.
- 10 Days Ago
Loan Operations Manager (Loan Servicing)
- Western Alliance Bancorporation
-
Phoenix, AZ
FULL_TIME
- Job Title:Loan Operations Manager (Loan Servicing)Location:CityScapeWhat you'll do:The Loan Operations Manager-Servicing is responsible for supervising a small group of Loan Servicing Administrators. ...
- 25 Days Ago
Senior Loan Servicing Representative
- B10 Wells Fargo Bank, N. A.
-
Continuum Building, AZ
FULL_TIME
- About this role: Wells Fargo is seeking a Senior Loan Servicing Representative in Wells Fargo Auto, as part of Consumer Lending that will support Reserve Recovery within the Dealer Information Managem...
- 17 Days Ago
Loan Servicing Analyst
- Reliant Capital
-
Phoenix, AZ
FULL_TIME
- About Reliant CapitalReliant Capital is a leading private lending platform, serving real estate developers nationwide in the acquisition, renovation, and construction of residential real estate. Found...
- 19 Days Ago
Loan Servicing Analyst
- Reliant Capital
-
Chandler, AZ
FULL_TIME
- About Reliant Capital Reliant is a new company led by experienced industry leaders. It provides a unique opportunity to drive quality growth by effectively managing operational risk and building stron...
- 22 Days Ago
Senior Loan Servicing Representative
- B10 Wells Fargo Bank, N. A.
-
Black Canyon, AZ
FULL_TIME
- About this role: Wells Fargo is seeking a Senior Loan Servicing Representative in Small Business Operations. Learn more about the career areas and lines of business at wellsfargojobs.com. In this role...
- 2 Months Ago
Loan Servicing Supervisor jobs at Popular Companies
Loan Coordinator
- Security Bank
-
Springfield, IL
- Job Type Full-time Description This position reports directly to the VP of Mortgage Operations, provides prompt and cour...
- 6/11/2024 12:00:00 AM
Loan Coordinator- (Temporary up to 90days)
- Banc of California
-
Los Angeles, CA
- **Overview** Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholl...
- 6/11/2024 12:00:00 AM
Inside Sales Specialist - Mortgage Loan Coordinator
- Top Flite Financial, Inc.
-
Pittsburgh, PA
- Who should apply? Qualified applicants would be local to the Pittsburgh Metropolitan area as this is an on-site position...
- 6/10/2024 12:00:00 AM
Mortgage Loan Coordinator
- PSECU
-
Harrisburg, PA
- PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Mortgage Loan Coo...
- 6/9/2024 12:00:00 AM
Loan Coordinator II
- Enterprise Bank & Trust
-
Albuquerque, NM
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
- 6/8/2024 12:00:00 AM
Senior Commercial Loan Coordinator
- Enterprise Bank and Trust
-
Clayton, MO
- Enterprise Bank & Trust was founded in the spirit of entrepreneurship and community. From the small mom-and-pop coffee s...
- 6/7/2024 12:00:00 AM
Loan Coordinator
- BLUE WATER MORTGAGE, LLC
-
Hampton, NH
- Job Description Job Description Position Summary: We train motivated business people to build their careers in either of...
- 6/7/2024 12:00:00 AM
Financial Aid & Student Loan Coordinator
- Carthage College
-
Kenosha, WI
- Seeking Applicants, under the direction of the Director of Student Financial Services, provides financial aid counseling...
- 6/7/2024 12:00:00 AM
About Arizona
Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ˡʂonak]) is a state in the southwestern region of the United States. It is also part of the Western and the Mountain states. It is the sixth largest and the 14th most populous of the 50 states. Its capital and largest city is Phoenix. Arizona shares the Four Corners region with Utah, Colorado, and New Mexico; its other neighboring states are Nevada and California to the west and the Mexican states of Sonora and Baja California to the south and so...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Loan Servicing Supervisor jobs
$47,815 to $53,716
Most Popular Cities in Arizona for Loan Servicing Supervisor Jobs
What does a Loan Servicing Supervisor do?
Loan Servicing Supervisor
Performs escrow analysis, escrow disbursements for taxes/insurance and force placed insurance.
July 08, 2021
Review and analysis of mortgage servicing and mainframe systems reporting to ensure accuracy, while creating new servicing-specific reporting as needed to increase efficiency of time and resources.
June 24, 2021
Supervises, coordinates, coaches, mentors, and counsels staff activities to ensure achievement of assigned goals and objectives.
June 23, 2021
Assures optimum use of resources to achieve departmental goals and management objectives set by the Director of the department.
June 17, 2021
Monitor and manage the level of service provided to lending units, reporting to management on the results achieved monthly and taking corrective action when acceptable levels are not achieved.
May 19, 2021
Management of internal postings of customer payments and management of the T&I custodial account.
April 16, 2021
Develop, review, recommend and implement loan support process improvements.
April 11, 2021
Organized with the ability to prioritize tasks effectively.
March 29, 2021
Assist in the assessment of proposals to contract with various third party vendors and provide input pertaining to the purchase of those services.
February 25, 2021
Training employees and directing task completion by coaching employees to drive performance.
January 29, 2021