IT Capacity Planning Manager jobs in California

IT Capacity Planning Manager manages staff responsible for monitoring the organization's data processing and storage needs and develops long-term plans to meet business requirements. Develops policies for network storage system troubleshooting, updating and general maintenance. Being an IT Capacity Planning Manager documents problems and solutions and serves as the point of contact for network capacity related issues. Allocates storage space, plans for future projects or acquisitions, reviews hardware and software configurations and makes suggestions for appropriate storage or backup models. Additionally, IT Capacity Planning Manager may require a bachelor's degree in area of specialty. Typically reports to a head of a unit/department. The IT Capacity Planning Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an IT Capacity Planning Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Senior Capacity Planning Manager
  • Intuit
  • Mountain View, CA FULL_TIME
  • Overview

    Come join Expert Networks’ Modern Operation team as a Senior Manager for the Supply Planning team, where you will lead a team of Capacity Planners to create, drive and inspect flexibility supply plans to meet our volatile demand. Working closely with Talent Acquisition, Learning & Development, Service Delivery and Products teams to ensure you are building world class supply plans that can scale and flex to support our ever changing customer needs.

    The ideal candidate will possess both an tech focused attribute to solve our most complex challenges whilst also utilizing their SME knowledge to build short term solutions to enable the team to operate with scale and velocity. Having a strong leader that has a background in understanding the end to end creation and delivery of the supply plans will be key. The successful candidate will have experience in leadership and problem solving, requiring extensive use of data collection and analysis, as well as working with stakeholders worldwide to drive staffing flexibility for the Customer Success organization.

    What you'll bring

    • 3 years' experience in a similar role within the call center or BPO industry
    • Exceptional understanding of supply plans within the call center environment
    • Proven leader in data and information space with 7 years of experience working in Product Analytics, Marketing Analytics, Operations Analytics or other data-driven strategic insights analytic role
    • Strong people management skills leading teams for at least 5 years and growing supply planning, financial analysts or analytics talent.
    • Proficient in SQL, Excel, and data visualization software such as Qlik, Tableau, etc.
    • Experienced in experimentation design and execution
    • Ability to manage multiple projects simultaneously to meet objectives and key deadlines, balancing short & long term strategic implications to meet and/or exceed business objectives as well as manage a team of at least 3 direct reports
    • Outstanding communication skills across a diverse audience of business stakeholders in both technical and non-technical forums

    How you will lead

    • Lead and develop a world class team of capacity planners, coaching technical and strategic skill sets
    • Design, plan and implement planning processes and mechanisms in order to deliver service requirements
    • Drive headcount planning and hiring strategy for Customer Success by managing trade-offs between customer experience/service levels, employee experience, and cost effectiveness.
    • Creating compelling stories from data analysis to support decision making
    • Conducting scenario planning to ensure effective workforce management and optimization
    • Analyzing metrics to identify trends, providing insights to leadership and suggesting corrective actions where necessary
    • Collaborating with stakeholders to define short and long term capacity planning strategies
    • Identifying and assessing opportunities for call center improvement and presenting as stories to the leadership
    • Continued inspections of key planning inputs and optimization of plans
    • Deep diving the gaps within planning tools/products and partnering with VEP Product teams to address them.
    • Define metrics, develop program management mechanisms, and invent/simplify processes to drive decision-making in complex network capacity situations
  • 1 Day Ago

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Foundation for America's Public Lands - Philanthropy Operations Manager
  • Cause Capacity
  • Los Angeles, CA FULL_TIME
  • This is a remote position.About The FoundationThe Foundation for America’s Public Lands is a pioneering startup on a mission to support the sustainability of our public lands and waters. Chartered by ...
  • Just Posted

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Compute Capacity Planning Engineering/Technical Manager
  • U.S. Tech Solutions Inc.
  • Mountain View, CA FULL_TIME
  • Job DetailsLocation: Mountain View CA 94043 (Hybrid) Duration: 05 months contractJob Description:Execute compute and storage operational support for Client Research users.Responsibilities:As a Technic...
  • 1 Month Ago

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Manager, Financial Planning & Analysis -- Remote -- WFH
  • Get It Recruit - Finance
  • San Francisco, CA FULL_TIME
  • Company OverviewOur company, a leader in online eyewear retailing, has been revolutionizing the industry since 2003. With a commitment to making prescription eyewear affordable and accessible, we empo...
  • 12 Days Ago

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Senior Group Manager, Marketing Planning & Analytics - Remote | WFH
  • Get It Recruit - Marketing
  • Fountain Valley, CA FULL_TIME
  • Marketing Performance AnalystCompany OverviewAt our company, we're dedicated to redefining the automotive experience, blending performance, quality, design, and innovation into every vehicle we create...
  • 4 Days Ago

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IT Support Manager
  • IT Avalon
  • Livermore, CA FULL_TIME
  • Job DetailsThe IT Support Manager is a critical role responsible for overseeing and managing the IT support team, including service desk and desktop support functions. This role is focused on ensuring...
  • 3 Days Ago

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Supply Chain Planning Manager
  • Allegro MicroSystems
  • Manchester, NH
  • The Allegro team is passionate about providing intelligent solutions that move the world toward a safer and more sustain...
  • 6/10/2024 12:00:00 AM

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Data Center Technician
  • eXcell
  • Alpharetta, GA
  • At eXcell , we set you up for job success right from the start. Our precision recruiting process aligns the right fit fo...
  • 6/10/2024 12:00:00 AM

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Demand Planner
  • Uline, Inc.
  • Pleasant Prairie, WI
  • Demand Planner Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 At Uline, our products are always in...
  • 6/9/2024 12:00:00 AM

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Capacity Planning Manager
  • Visionary Innovative Technology Solutions LLC
  • Dallas, TX
  • Proven experience in IT capacity management, particularly with critical applications and on-premises infrastructure. At ...
  • 6/8/2024 12:00:00 AM

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Linux Administrator
  • Diverse Lynx
  • Palm Beach Gardens, FL
  • Must Have Technical/Functional Skills User Account Management Structured Query Language Network Traffic Packet Capture T...
  • 6/8/2024 12:00:00 AM

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Linux Administrator
  • Diverse Lynx
  • Palm Beach, FL
  • Role: Linux Administrator Location: Palm Beach Garden, FL Job Description: 7 + Year Must Have Technical/Functional Skill...
  • 6/8/2024 12:00:00 AM

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Data Center Technician
  • eXcell
  • Cincinnati, OH
  • As part of a leading IT managed services specialist with more than 12,000 associates worldwide, we rely on the personal ...
  • 6/8/2024 12:00:00 AM

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Linux Systems Administrator - TS/SCI w/Poly required
  • General Dynamics Information Technology
  • Herndon, VA
  • Transform technology into opportunity as a Linux Systems Administrator with GDIT. A career in enterprise IT means connec...
  • 6/7/2024 12:00:00 AM

California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second and fifth most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, S...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for IT Capacity Planning Manager jobs
$173,850 to $228,165

IT Capacity Planning Manager in Bradenton, FL
It includes planning, managing and optimizing the IT infrastructure that makes up the framework of your business.
January 11, 2020
IT Capacity Planning Manager in Utica, NY
With virtualization and the cloud, abstracted workloads cause data center capacity planning issues on existing and new infrastructure.
December 11, 2019
IT Capacity Planning Manager in Las Cruces, NM
Understanding and testing the capacity / disaster recovery / performance are all essential elements that must be done.
December 25, 2019