Instructor - Physical Therapy teaches courses in the discipline area of physical therapy. Develops and designs curriculum plans to foster student learning, stimulate class discussions, and ensures student engagement. Being an Instructor - Physical Therapy provides tutoring and academic counseling to students, maintains classes related records, and assesses student coursework. Collaborates and supports colleagues regarding research interests and co-curricular activities. Additionally, Instructor - Physical Therapy typically reports to a department head. Has a Master's degree or is a PhD candidate in the applicable field. Has experience and is qualified to teach at undergraduate level and possesses the qualifications to participate in research. (Copyright 2024 Salary.com)
**Job Summary:**
We are seeking a motivated and personable individual to join our team as a Physical Therapy Aide / Front Desk Technician at our growing outpatient physical therapy clinic. We have a large female pelvic floor population, and we are looking for a candidate to ensure the comfort and privacy of our patients. This position plays a crucial role in ensuring the smooth operation of our clinic and providing excellent patient care.
**Responsibilities:**
- Receives and directs incoming telephone calls politely
- Accurately documents messages and forwards to therapists and personnel in a timely manner
- Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls
- Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues
- Explains insurance benefits to patients
- Manages cancellation list, filling open slots wherever possible- Ensures that patients sign in- Ensures patients present with required referrals
- Generates new patients flowsheets and paperwork
- Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record
- Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes
- Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow
- Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on
- Collects co-pay, deductible, coinsurance, today’s visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system
- Forwards all cash and checks to the Practice Administrator for preparation of deposit slip
- Schedules follow up appointments as necessary- Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room)
- Coordinates administrative supply orders
- Manages the rescheduling of patients when a therapist has a change in schedule
- Performs basic administrative tasks including scanning and faxing documentation
**Experience:**
- Experience or knowledge in patient care within outpatient or hospital settings preferred
- Familiarity with medical terminology, orthopedics, anatomy, and physiology is a plus
- Strong patient service skills in a clinic environment
Job Types: Full-time, Part-time
Expected hours: 24 – 32 per week
Medical specialties:
Schedule:
Work setting:
Ability to Commute:
Work Location: In person