When you join the Connectivity Point Design and Installation team, you are joining one of the fastest-growing security systems integrators in the Northeast. Build your career within a fast-paced, dynamic, and diverse environment that combines leading-edge technology solutions - electronic access control, video surveillance, alarm monitoring, emergency communications, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities.

We are currently looking to fill a full-time Commercial Security Service Technician position servicing our Maine area of operations. The Security Service Technician is responsible for performing the service and repair of commercial electronic security systems and components including intrusion alarms, CCTV, and access control as well as educating customers on the proper use, services, and maintenance of equipment, and correctly addressing questions or concerns of the customer.

What to expect as a Commercial Security Service Technician:

• Install, program, and configure commercial electronic security systems for commercial clients (door access control, CCTV, Intrusion detection, low voltage communication, electronic locks, point sensors, signaling devices, etc.)
• Performs alarm system upgrades, and additions, along with troubleshooting new installations to ensure the systems are functioning properly and satisfy codes.
• Responsible for the connection of control panels, application requirements, wire concealment, and security software installation.
• Assist the Project Manager regarding on-site scheduling of work activities and timely delivery of equipment.
• Performs customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Manage several small to large jobs simultaneously and do so within approved hours and margin tolerances.
• Attends classroom and field training as required.
• Demonstrate Connectivity Point's core values as a highly skilled leader on the installation team.
• Drive to client sites, with a company-issued vehicle, to perform the system installation and confirm the system is operating effectively and meets contract requirements while complying with the company's vehicle policy.
• Follows all company safety policies and procedures; and reports all accidents, hazards, and equipment problems.
• Attends and participates in various meetings within the company.
• Performs other duties as assigned.

What knowledge and skills are required:

• A High School Diploma or General Education Degree (GED) is required.
• Minimum of one to two years in the physical security or low voltage communication industry installing field devices, programming systems, and running small to large size jobs required.
• Solid security and alarm system industry experience includes installation, programming, and service of IP Video Systems, Access Control Systems, and Intrusion Systems.
• Possess or can obtain proper state licensing once hired (Maine State Limited Low Energy license).
• General working knowledge of building codes, network architecture, electrical codes, communication standards, and installation.
• Ability to follow blueprints, notes, and specifications to meet the job requirements.
• Ability to deliver product familiarization training to end users.
• Experience with construction and adherence to large and small project scheduling.
• Enjoys hands-on problem-solving in a fast-paced work environment
• Strong proficiency in Microsoft Office products (word, excel, outlook and Teams)
• Good communication skills for effective interaction with internal and external customers.
• Ability to work well both independently and as part of a professional team.
• Excellent time management, planning, and forward-thinking skills.
• Ability to be on-call on a rotational basis.
• Self-motivated with a positive and professional attitude.
• Must possess good decision-making skills, be very organized and detail oriented.
• Must possess a valid driver's license.

Benefits:

• Connectivity Point offers medical, dental, and vision coverage, life insurance, a retirement plan, an employee assistance program, a slew of ancillary insurances, company perks, and more for full-time positions.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, the Company reserves the right to modify, add, or remove duties and assign other duties as necessary.

Connectivity Point Design and Installation LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.

• External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act, must be able to perform the essential job functions (as listed) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.