Information Technology Manager manages the implementation and administration of information systems and equipment in accordance with organizational policies and goals. Administers internal procedures and guidelines to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks. Being an Information Technology Manager oversees the analysis of business needs and selects IT hardware and software products to support internal business processes. Develops detailed documentation of methodologies, processes, and specifications of an organization's IT systems and assists with the planning of the organization's IT roadmap. Additionally, Information Technology Manager manages the IT strategy and roadmap to ensure computer equipment, hardware, and software operate in alignment with organizational needs and standards. Plans and implements an organization's network infrastructure including LANs, WANs, and wireless networks and monitors network performance. Allocates resources and oversees departmental budget to support and manage IT projects through the entire lifecycle. Requires a bachelor's degree. Typically reports to a director. The Information Technology Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Information Technology Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Position: IT Project Manager
Location: Stamford, CT
Pay: $33/hr - $34/hr on W2
Job Description:
Primary Responsibilities
· Measure IT compliance against IT Quality Management Framework/ IT Operating Model and Information Security Standards through IT Compliance Matrix & Metrics
· Act as IT Project Manager to facilitate delivery of IT managed projects (Infrastructure or applications).
· Manage aspects of IT Service Management Systems (ServiceNow) including Change Management queue
Education and Experience Requirements
B.S. or Equivalent training/Certification Required
6 years of relevant experience in Project and Quality Management and IT Operational Processes
Necessary Knowledge, Skills, and Abilities
· Ability to operate under tight timelines, within specified quality and compliance goals.
· Ability to work directly with IT Senior leadership team and interact with Business on a as needed basis.
· Strong work ethic, learning and change agility, operating comfortably and effectively in ambiguous and fast-paced environments.
· Solid relationship skills and versatility of written and verbal communication skills.
· Expertise in ITIL, Infrastructure lifecycle management, ISO, Total Quality Management (TQM), CFR Part 11, PMI (Project Management).
· Knowledge of good documentation practices, computer system validation and Systems Development Life Cycle (SDLC) methodologies.
· Process oriented mind-set.
· Strong knowledge of the following computer systems and software (at a minimum):
o MS software packages such as Outlook, Word, Excel, PowerPoint, Explorer, MS Teams, and MS Project
o ServiceNow, or any other ITSM tool
o Document Management Systems
Summary of Work:
6 years of relevant experience in Project and Quality Management and IT Operational Processes
Specialties Needed
ServiceNow, or any other ITSM tool
Document Management Systems
Quality Management Systems
Required Certifications
PMP a plus! Not required.
Shift Schedule (i.e. 3x12, 5x8)
Flexible; Remote
Shift Hours: Monday - Friday (i.e. 7A-7P)
Length of contract- 6months, possible extension
Ideal candidate has soft skills-
Attention to detail: Governing compliance docs
Works independently: training received, but once given a task can run with it, limited hand holding.
Sharp communication skills!
Will travel onsite to Stamford, CT for an occasional team meeting, but location is REMOTE. Please note, candidates must be in located in these states only- CT, NY, NJ, NC, MA, FL, PA, TX.