HR Service Center Representative jobs in Arizona

Company location 44^th St/Thomas
Salary 60-65k

Role Description:

This role will provide Managers and employees with critical support in all functional HR areas with a primary focus on general HR operations, training coordination, and employee engagement.

Key Accountabilities:

• Partner with HR team in the design and implementation of corporate training and development programs.

• Own and maintain the administration for the Learning Management System (LMS)- including but not limited to tracking, scheduling, and communications.

• Manage LMS content by uploading new courses and curating content for the LMS, as appropriate throughout the year.

• Consult with management and supervisory staff to determine training needs; conduct needs assessments.

• Monitors and evaluates the quality and effectiveness of training, assessment, and outcomes of courses delivered.

• Assist in HR operations tasks such as employee onboarding, offboarding, and maintaining personnel records.

• Support the performance management process by helping to coordinate performance evaluations and goal-setting activities.

• Compile HR metrics and analytics related to employee turnover, training participation, and other relevant data to support decision-making and strategic planning.

• Respond to employee inquiries and resolve issues in a timely and professional manner.

• Ability to help develop, implement, support, and review all HR department initiatives, policies, procedures, and systems.

• Assist/Facilitate with HR and Company projects, programs, or committees as assigned, including policy updates, compliance efforts, and process improvements.

• Continuously maintain and update HR knowledge and skills by participating in educational opportunities and training, including networking and professional organizations.

Key Knowledge Skills and Behaviors:

• BA/BS in HR, business administration, or relevant field. With 2-3 years of proven experience in Human Resources.

• Experience and knowledge of HR and LMS software (e.g. Cornerstone, UKG).

• Working knowledge of HR functions and procedures (e.g. compensation and benefits, recruitment, training, and development)

• Persuasive presentation skills.

• Strong data analytical skills.

• Proficiency with Microsoft Office 365 programs (Outlook, Excel, Word, PowerPoint, SharePoint): creating, formatting, and editing presentations and other documents