Help Desk Support Specialist jobs in North Dakota
Recently Added Help Desk Support Specialist jobs
Help desk Technician
- eTeam
-
Fargo, ND
FULL_TIME
-
Visa sponsorship is not available, now or in the near future, for this position.
1st shift Monday-Friday 8-5 are typical hours. Could start earlier
Job Description
Performs/monitors standard processes or operations that are highly stable and/or relatively consistent in how to fix. TYPICAL EXAMPLES: imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from ServiceNow queues.
Documents recording and/or distributing information. Has some breadth, depth and/or frequency of interaction with external contacts. Typical examples include updating assets in Asset Center, following KB articles for problem resolution, and following unit specific processes.
Responsible for effective e-mail communications and ability to create and maintain basic
documents/records: TYPICAL EXAMPLES: --contact lists --process logs --problem incidence reports --customer information updates exterior ship orders --inventory, maintenance or other service records--handling standard facilities administration requests
Responsible for recognizing problems with the processes/operations supported. Is responsible for resolving those problems with pre- established and documented solutions. Is responsible for reporting to others those problems that fall outside the scope of established procedures.
Maintains equipment, supplies, data supporting processes or operations. Typical examples includes scheduling routine equipment maintenance, ordering supplies, monitoring inventory, updating data records, and interacting with suppliers.
Applies some technical knowledge in the support of processes or operations TYPICAL EXAMPLES: --understanding basic printer operations to replace toner and pickup rollers, performing trouble shooting by following KB article to resolve end user tickets.
Job Requirements
Knowledge of computing and networking concepts and fundamentals
Ability to use standard desktop load applications such as Microsoft Office plus intranet and internet functions.
Knowledge of computer security policies and a general overall knowledge of computer security concepts.
1 year or more IT experience preferred, but recent college graduates will be considered
Education Requirements
Degree in an Information Technology discipline or equivalent experience. - High School or secondary diploma or equivalent
Additional Information- This will be an ONSITE- First Shift position
- Metatarsals are required from day 1
- Some driving between the Fargo area facilities may be needed to help with Support (occasionally this will mean driving to the Valley City, ND location)
- 7 Days Ago
Help Desk Tech
- Ingeus via Alexander Mann Solutions
-
Fargo, ND
FULL_TIME
- Company DescriptionAtos is an IT services corporation with it being one of the biggest leaders in digital services with annual revenue of 12billion and close to 100,000 employees in 72 countries, serv...
- 1 Day Ago
Senior Help Desk Technician
- CGS Federal (Contact Government Services)
-
Fargo, ND
FULL_TIME
- Employment Type: Full TimeDepartment: Help DeskCGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of seni...
- 1 Day Ago
Help Desk Technician
- Atos
-
Fargo, ND
FULL_TIME
- Company DescriptionAtos is a leader in digital services with annual revenue of € 12 billion and 100,000 employees in 72 countries. Serving a global client base, Atos offers Consulting & Systems Integr...
- 20 Days Ago
IT Help Desk Technician - Minot
- Northland Community Health Center
-
Turtle Lake, ND
FULL_TIME
- Job Description Under general supervision, the Help Desk Technician will provide first-tier support to end-users for PC, server, mainframe applications and hardware. This individual will address ticke...
- 2 Months Ago
Outsourced Support Desk Technician
- Marco Technologies
-
Fargo, ND
FULL_TIME
- Marco is a high-performing technology services company with a track record of creating rewarding careers. Whether you are early in your career ready for an exciting opportunity, or an experienced prof...
- 3 Days Ago
Help Desk Support Specialist jobs at Popular Companies
Help Desk Support Specialist
- Charlton Group, Inc.
-
Quincy, MA
- Job Description Job Description The Charlton Group is seeking a Help Desk Support Specialist for a Hybrid-Remote positio...
- 6/11/2024 12:00:00 AM
Help Desk Support Specialist
- Syntricate Technologies
-
Golden, CO
- Requireements: vailability to work 4 days/week at the Client's site in Golden, CO (required); Experience working as Help...
- 6/11/2024 12:00:00 AM
Help Desk Support Specialist
- ManTech International Corporation
-
Fort George G Meade, MD
- Serves as a point of contact for customers seeking technical assistance via phone or email. Possess familiarity with the...
- 6/11/2024 12:00:00 AM
Help Desk Support Specialist
- TransPerfect
-
Portland, OR
- Summary: TransPerfect and its growing family of companies is looking for an energetic individual to work full-time in ou...
- 6/10/2024 12:00:00 AM
Help Desk Support Specialist
- Harvey Nash
-
Frankfort, KY
- This role is vital for the efficient and timely delivery of IT support services. To succeed in this role, individuals ne...
- 6/10/2024 12:00:00 AM
Help Desk Support Specialist
- Red Oak Technologies
-
- Helpdesk Analyst Located onsite in Elk Grove, CA (5 Days / Week ONSITE) Ticketing System is ServiceNow. Handling call es...
- 6/10/2024 12:00:00 AM
Help Desk Support Specialist
- RWD Consulting, LLC
-
Patuxent River, MD
- Help Desk Support Specialist The candidate shall meet the applicable Information Assurance Certification requirements at...
- 6/10/2024 12:00:00 AM
Help Desk Support Specialist
- ITsavvy, LLC
-
New York, NY
- / / Help Desk Support Spe... **Help Desk Support Specialist** **May 20, 2021** Hauppauge, New York, United States **Comp...
- 6/8/2024 12:00:00 AM
About North Dakota
North Dakota is a Midwestern state of the United States. It borders Canada and lies at the center of the North American continent. The geographic center of North America is near the town of Rugby. Bismarck is the capital of North Dakota, and Fargo is the largest city.
Soil is North Dakota's most precious resource. It is the base of the state's great agricultural wealth. But North Dakota also has enormous mineral resources. These mineral resources include billions of tons of lignite coal. In addition, North Dakota has large oil reserves. Petroleum was discovered in the state in 1951 and quickly...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Help Desk Support Specialist jobs
$37,362 to $49,880
Most Popular Cities in North Dakota for Help Desk Support Specialist Jobs
What does a Help Desk Support Specialist do?
Help Desk Support Specialist
Documents daily activities, system updates, communication system status to on-coming staff for shift change and develop policies and procedure affecting Help Desk Support Service Staff for after-hours and weekends.
May 16, 2023
Assists with administrative matters, programs, activities, and operations in the Information Technology Division including but not limited to the preparation of expenditure requests for purchase of office supplies, equipment, maintenance renewals, and other purchases and services.
March 14, 2023
Support of regional offices for MVB Financial equipment including network devices, computers and peripherals, IP camera systems, mobile devices, and any MVB owned technology at the direction of the IT Support Manager.
February 14, 2023
Install, build, support, maintain, and diagnose hardware, software and network components needed to support academic and administrative desktop computers, as directed.
December 11, 2022
Follows set policies and procedures when assisting clients to ensure proper handling of requests as identified in the Service Level Agreements (SLAs).
November 05, 2022
Help Desk Support Specialist in Jasper, AL
Demonstrates professional verbal and written communication skills, able to speak with authority and can provide accurate and detailed written reports and documentation.
March 09, 2023