Field Service Supervisor jobs in Michigan

Hi,

I hope you are doing great!! We are having the below opportunity with one of our Clients.

Job Title: Field Service Supervisor

Locations: Kalamazoo, MI

Client Details: Machinery Manufacturing and provide superior repair, reliability and equipment management services for its valued customers across a variety of industries.

Specialties: Electric Motor Repair, Electric Motor & Drive Sales, Motor/Repairable Asset Management, Large Electric Motor Engineering & Design Services, Motor and Powertrain Performance Systems MAPPS, Predictive Vibration Services, Motion Amplification, Surplus Equipment, and Surplus Electric Motors

Job Description:

At our client partner, Field Service Supervisor is responsible for job quoting, scheduling, and completion of all field service-related jobs and tasks. They work closely with our sales team and operations manager to help maintain and grow our field service customer base. This person is responsible for up to (4) direct reports at a time and ensures that department sales, profit, and growth goals are met.

Key Responsibilities and Expectations:

· Lead Field Service team in day-to-day operations and manage individual technician performance

· Quote and schedule all field service-related work

· Oversee large projects, serving as main customer contact and maintaining on-site presence

· Perform onsite tasks such as electrical testing, vibration analysis, shaft alignments, etc. (ie, get your hands dirty)

· Responsible for department monthly P&L

· Participate in the recruitment, hiring and training of new service technicians

· Prepare and deliver presentations to customers about industry leading techniques and services

· Create/review all service reports prior to distribution to customers

· Ensure all technicians are up-to-date on all required safety training and tasks

· Able to travel to customer sites 45-50% to perform work and attend meetings

Qualifications and Competencies:

· 5 Years of electric motor field service experience

· 2 years of project management experience

· Experience working on AboveNEMA frame motors up to 10,000HP

· Strong presentation skills

· Attention to detail

· Ability to thrive in a fast paced, quickly changing environment.

· Growth oriented in nature – excited to be part of a company that is focused on growth.

· Experience writing technical reports following completed work.

· Great communicator with the ability to work with cross departmental personnel and people with various backgrounds and personalities.

Physical Requirements:

· Ability to lift, push, pull, carry items up to 50 lbs. in weight

· Ability to stand, stoop, kneel, and bend for prolonged periods of time

· Ability to perform manual labor for up to 12 or more hours per day

· Ability to work in demanding physical and inclement weather conditions

Benefits:

· Paid Time Off

· 401k Employer Match

· On-the-job Training

· Medical, Dental and Vision plans

· And more!

· Our client partner strives to ensure that employees are paid equitable and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.

Relocation

· Relocation assistance is available. If the fit it right and you’d like to be here, we’ll make it happen.

Reports to:

· The Field Service Supervisor reports to the Operations Manager.

Schedule:

• Monday to Friday

Work setting:

• In-person

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Electric (AC/DC) Motors: 3 years (Required)

Ability to Commute:

• Kalamazoo, MI 49001 (Required)

Ability to Relocate:

• Kalamazoo, MI 49001: Relocate before starting work (Required)

Work Location: In person

Best Regards,

Josh Cameron

Executive Recruiter at Bright path Associates LLC

josh.c@brightpathassociates.com