Field Service Manager jobs in Hawaii

Field Service Manager manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Manager oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Manager develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Field Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Field Service Manager
  • Battelle
  • Honolulu, HI FULL_TIME
  • Battelle delivers when others can’t. We conduct research and development, manage national laboratories, design and manufacture products and deliver critical services for our clients—whether they are a multi-national corporation, a small start-up or a government agency.


    We recognize and appreciate the value and contributions of individuals with diverse backgrounds and experiences and welcome all qualified individuals to apply.

    Job Summary

    We are currently seeking a Field Service Manager to support the maintenance of security equipment for the Department of Homeland Security Transportation Security Administration (DHS - TSA). This position is a remote position but will require travel to the following locations:



    Ted Stevens Anchorage International Airport (ANC)
    Fairbanks International Airport (FAI)
    Hollywood Burbank Airport (BUR)
    Fresno Yosemite International Airport (FAT)
    Los Angeles International Airport (LAX)
    Long Beach Airport (LGB)
    Oakland International Airport (OAK)
    Ontario International Airport (ONT)
    San Diego International Airport (SAN)
    Santa Barbara Airport (SBA)
    San Francisco International Airport (SFO)
    Norman Y. Mineta San Jose International Airport (SJC)
    Sacramento International Airport (SMF)
    John Wayne Airport (SNA)
    Daniel K. Inouye International Airport (HNL)
    Kona International Airport (KOA)
    Lihue Airport (LIH)
    Kahului Airport (OGG)
    Harry Reid International Airport (LAS)
    Reno/Tahoe International Airport (RNO)
    Rogue Valley International Medford
    Airport (MFR)
    Portland International Airport (PDX)
    Salt Lake City International Airport (SLC)
    Seattle-Tacoma International Airport (SEA)
    Spokane International Airport (GEG)
    Antonio B. Won Pat International Airport (GUM)



    The Field Service Technician Manager will be responsible for parts logistics, administration, maintenance of security equipment and managing staff within a specific region. Work involves most of the following:

    • Manage operation and maintenance, site support services, shipping receiving, stock, security, safety and environmental management of Government and Company property.
    • Provide leadership to staff within the designated region.
    • Prepare Government reports as required.
    • Perform all other position-related duties as assigned or requested.
    • Travel will be reimbursed at the government per-diem rates.

    Responsibilities

    • Hiring, developing, and managing the performance of staff.
    • Manage work schedule and staff assignments.
    • Communicate with airport personnel.
    • Prepare reports.
    • Work at airport locations.
    • Work on call, which includes airport off hours, nights and weekends.

    Key Qualifications

    • Associate degree with 7 years of experience managing a large field of service staff; or an equivalent combination of education and or experience in a related field.
    • Understand hardware and software.
    • Strong communication skills with the ability to interact with a multi-faceted team, including federal clients and vendors.
    • Ability to multitask under tight deadlines.
    • May be required to climb inside equipment, climb ladders, bend over, squat, and work in tight spaces or areas which are not environmentally controlled.
    • Ability to travel to client sites, up to 25%.
    • Successful completion of training after hire to receive OEM certifications or equivalent.
    • Eligibility and willingness to obtain a Secret Clearance and DHS Suitability.
    • Must be sole U.S. Citizen.

    Preferred Qualifications

    Experience with airport screening equipment, OEM certification.



    Benefits: Live an Extraordinary Life
    We care about your well-being, not just on the job. Battelle offers comprehensive and competitive benefits to help you live your best life.

    • Balance life through a compressed work schedule: Most of our team follows a flexible, compressed work schedule that allows for every other Friday off—giving you a dedicated day to accomplish things in your personal life without using vacation time.
    • Take time to recharge: You get paid time off to support work-life balance and keep motivated.
    • Prioritize wellness: Stay healthy with medical, dental, and vision coverage with wellness incentives and benefits plus a variety of optional supplemental benefits.
    • Better together: Coverage for partners, gender-affirming care and health support, and family formation support.
    • Build your financial future: Build financial stability with an industry-leading 401(k) retirement savings plan. For most employees, we put in 5 percent whether you contribute or not, and match your contributions on top of that.
    • Advance your education: Tuition assistance is available to pursue higher education.
    • Flexible work arrangements: You have options for where you work and when you work.


    A Work Environment Where You Succeed
    For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity’s most pressing challenges and creating a safer, healthier and more secure world.

    You will have the opportunity to thrive in a culture that inspires you to:

    • Apply your talent to challenging and meaningful projects
    • Receive select funding to pursue ideas in scientific and technological discovery
    • Collaborate with world-class experts in an inclusive environment
    • Nurture and develop the next generation of scientific leaders
    • Give back to and improve our communities

    Vaccinations & Safety Protocols

    Battelle may require employees, based on job duties, work location, and/or its clients’ requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws).

    Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle.

    The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.


    For more information about our other openings, please visit www.battelle.org/careers

  • 24 Days Ago

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Plumbing Service Manager
  • Steve's Plumbing Service
  • Kahului, HI FULL_TIME
  • Steve's Plumbing & A/C Service is a top-notch contractor in Hawaii focused on providing significant value to our residential customers. Our teams are treated like family, so they can treat our custome...
  • 18 Days Ago

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Security Guard
  • Resident Manager AOAO
  • Honolulu, HI FULL_TIME
  • Job description Resident Manager AOAO is looking for a Security Guard to join our team in Honolulu, HI. Position Overview: The Security Guard will be responsible for maintaining a safe and secure envi...
  • 1 Month Ago

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Mortgage Occupancy Field Inspector
  • GIS Field Services
  • Kualapuu, HI FULL_TIME
  • GIS Field Services, Inc. is looking to hire a Mortgage Occupancy Field Inspector to perform residential property inspections on behalf of mortgage lenders. Our inspectors enjoy a flexible schedule whi...
  • 2 Months Ago

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Overnight Cleaning/ EVS & Kitchen Manager
  • The Service Companies
  • Princeville, HI FULL_TIME
  • Company Description The Service Companies is a premier service provider specializing in cleaning, staffing, and managed labor services for the hospitality, gaming, healthcare, education, and corporate...
  • 3 Days Ago

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Field Service Technician 1
  • Baxter
  • Pearl, HI FULL_TIME
  • This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a s...
  • 2 Days Ago

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Field Service Manager
  • Bailey
  • Piney Flats, TN
  • Field Service Manager Nashville, TN Description The Field Service Manager is responsible for hiring, training, developin...
  • 6/11/2024 12:00:00 AM

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Field Service Manager
  • Nesco Resource
  • Nesco Resource is looking for a Motor Service Manager to join a client of ours in Houston, TX . The ideal candidate has ...
  • 6/11/2024 12:00:00 AM

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Field Service Manager
  • American Management Services, Inc
  • Kansas City, MO
  • Job Requirements: * Strong Verbal Communication * Basic Computer Skills * Phone Skills * Sales and Closing Skills * Can ...
  • 6/11/2024 12:00:00 AM

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Field Service Manager
  • LHH
  • Poland, OH
  • Job Description: Field Service Manager Position Type: Full-Time Experience Level: Mid-Level to Senior-Level Industry: In...
  • 6/10/2024 12:00:00 AM

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Field Service Manager
  • Multiquip Inc.
  • Charlotte, NC
  • It’s not Business, it’s Personal Multiquip is one of the largest, diversified manufacturers and suppliers of excellent q...
  • 6/9/2024 12:00:00 AM

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Field Service Manager
  • ProMach
  • Visalia, CA
  • Serpa Packaging Solutions is looking for a Field Service Manager to join our growing organization! As the Field Service ...
  • 6/9/2024 12:00:00 AM

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Field Service Manager
  • Serpa - A ProMach Company
  • Visalia, CA
  • Job Description Job Description Serpa Packaging Solutions is looking for a Field Service Manager to join our growing org...
  • 6/8/2024 12:00:00 AM

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Field Service Manager
  • Fedegari Group
  • Sellersville, PA
  • Are you interested in working as a sterilization and bio-decontamination partner to the biopharma and broader life scien...
  • 6/7/2024 12:00:00 AM

Hawaii (/həˈwaɪi/ (listen) hə-WY-ee; Hawaiian: Hawaiʻi [həˈvɐjʔi]) is the 50th and most recent state to have joined the United States, having received statehood on August 21, 1959. Hawaii is the only U.S. state located in Oceania, the only U.S. state located outside North America, and the only one composed entirely of islands. It is the northernmost island group in Polynesia, occupying most of an archipelago in the central Pacific Ocean. The state encompasses nearly the entire volcanic Hawaiian archipelago, which comprises hundreds of islands spread over 1,500 miles (2,400 km). At the southea...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Manager jobs
$127,497 to $166,109

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