Field Service Director jobs in Alaska

Field Service Director manages field service personnel to provide effective on-site support and technical assistance with various products or equipment. Plans and oversees installation, troubleshooting, and maintenance of products/equipment to ensure proper function and maximize uptime. Being a Field Service Director oversees the scheduling and training of field service representatives. Handles service contracts and directs support services. Additionally, Field Service Director develops methods, guidelines, and policies to facilitate efficient service delivery. Reviews service reports to monitor service performance and enhance customer satisfaction. Ensures all customer issues are satisfactorily resolved, utilizing engineering, manufacturing, and other teams as needed. Requires a bachelor's degree. Typically reports to a director. The Field Service Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Field Service Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Service Director
  • Kendall Auto Group
  • Anchorage, AK FULL_TIME
  • Description

    Now seeking an experienced Service Director for Kendall Automotive Group’s dealerships in beautiful Anchorage, Alaska! We are looking for a leader who prides themselves on developing and leading a successful team and has a proven track record in the automotive industry. Kendall Auto Group prides itself on continued commitment to excellence, growth and customer satisfaction. Come join our award-winning team!

    • Competitive pay plan that includes a base plus commission up to $200,000 yearly
    • Relocation packages
    • Monthly and yearly bonus opportunities
    • Support from multiple dealerships and Service Managers within the Kendall family
    • Competitive paid time off and paid personal leave
    • Quarterly fixed ops meetings company wide
    • Career path development opportunities
    • Shop Production Manager on-site
    • Clean, safe and state of the art shop
    • Medical, Dental and Vision insurance
    • Paid Life insurance
    • 401(k) plan w/ Fidelity
    • Accident and Illness supplemental plans

    This is not an entry level position. Qualified candidates will have 3 years work experience in large shop (50 bays) or dealership setting including previous management experience. Required schedule will include evenings and weekends; extended work hours will often be required without advanced notice.


    As Service Director you will plan, organize and control service department operations to meet dealership goals and manufacturer requirements which will include, supervise department employees, ensure company policy and procedures are followed, review and control operational expenses, and resolve customer concerns. You will be working directly with service department staff to ensure shop productivity and department growth. Additionally, you will ensure proper warranty procedures, billing and collections, and develop, supervise, and review marketing efforts for the department.


    Successful candidate will have the required experience, a history of superior CSI, the proven ability to expand department sales, commitment to department safety and loss control, and the ability to motivate staff and assist with all department processes.

    A valid driver license and good driving record is required.


    Work is primarily performed indoors with some exposure to the outdoors; indoors work spending the majority of shift working on PCs and using telephone systems. Occasional travel to out-of-town events required.  Carrying and lifting occasionally required up to 20lbs.


    Join Kendall Auto Group and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships in Oregon, Alaska, Idaho, Montana, and Washington. Kendall has been selling and servicing vehicles since 1937.


    Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers.


    Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Pacific Northwest. If you are looking for a rewarding career, we would like to meet you and start something great!


    To apply, please follow the link to our job board site.

  • 10 Days Ago

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Technician I, Field Service
  • GCI
  • Petersburg, AK FULL_TIME
  • DWF/WFH Not Eligible GCI's Technician I, Field Service is responsible for representing the company’s service and philosophy, providing telecommunications installation and servicing of Video, high spee...
  • 3 Days Ago

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Field Service Tech
  • Mosquito Guard Pest Control
  • Fairbanks, AK FULL_TIME
  • Mosquito Guard Pest Control in Fairbanks is hiring for the 2024 season! Come join our rapidly growing team. We are looking for service technicians. Responsible for servicing customers homes, service r...
  • 4 Days Ago

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Field service representative
  • PD Systems LLC
  • Fairbanks, AK FULL_TIME
  • Job Title : Maintenance Field Service Representatives (FSR) Location : Various locations both CONUS and OCONUS Contingent upon award of contract Background and minimum requirements : Maintenance Field...
  • 4 Days Ago

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Field service technician
  • GCI
  • Kenai, AK FULL_TIME
  • GCI's Field Service Technician I will work to represent the company’s service and philosophy,providing telecommunications installation and servicing of Video, high speed Data and Voice product lines w...
  • 5 Days Ago

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Field Service Representative
  • Vicinity
  • Anchorage, AK PART_TIME
  • Vicinity is seeking a Field Service Representative to join our team in Anchorage, Alaska. This position is part-time up to 29 hours per week. We encourage students to apply, as are happy to work with ...
  • 9 Days Ago

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Director of Field Service
  • Johnson Health Tech Companies
  • Cottage Grove, WI
  • Job Description Job Description Description: Position Overview: We are the country’s leading commercial fitness supplier...
  • 6/11/2024 12:00:00 AM

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Field Service Director - West Area
  • Danaher Corporation
  • Salt Lake City, UT
  • Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than ...
  • 6/11/2024 12:00:00 AM

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Field Service Director - West Area
  • Danaher Corporation
  • Los Angeles, CA
  • Wondering what's within Beckman Coulter Diagnostics? Take a closer look. At first glance, you'll see that for more than ...
  • 6/11/2024 12:00:00 AM

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Director of Field Services - Electrical
  • A/Z Corporation
  • North Stonington, CT
  • Director of Field Services - Electrical Job Details Level Experienced Job Location North Stonington CT - North Stoningto...
  • 6/8/2024 12:00:00 AM

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Director of Field Service
  • Orion Talent
  • Chicago, IL
  • In this role: you would direct and coordinate field service and support of capital equipment installation, service, main...
  • 6/7/2024 12:00:00 AM

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Field Director
  • Hayes Agencies
  • Texarkana, TX
  • Job Description Job Description We are seeking a Field Director to join our team! You will resolve customer questions an...
  • 6/7/2024 12:00:00 AM

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Field Director
  • Hayes Agencies
  • Little Rock, AR
  • Job Description Job Description We are seeking a Field Director to join our team! You will resolve customer questions an...
  • 6/7/2024 12:00:00 AM

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Field Director
  • Hayes Agencies
  • Tulsa, OK
  • Job Description Job Description We are seeking a Field Director to join our team! You will resolve customer questions an...
  • 6/7/2024 12:00:00 AM

Alaska is the northernmost and westernmost state in the United States and has the most easterly longitude in the United States because the Aleutian Islands extend into the Eastern Hemisphere. Alaska is the only non-contiguous U.S. state on continental North America; about 500 miles (800 km) of British Columbia (Canada) separates Alaska from Washington. It is technically part of the continental U.S., but is sometimes not included in colloquial use; Alaska is not part of the contiguous U.S., often called "the Lower 48". The capital city, Juneau, is situated on the mainland of the North American ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Field Service Director jobs
$174,846 to $221,990

Field Service Director in Charlotte, NC
The manager must be able to lead, coach and facilitate the activities of these people towards accomplishing the field services mission and have excellent insight into the demands of customers, subordinates and the service business.
January 13, 2020
Field Service Director in Florence, AL
Predict, detect, and resolve field service issues before your customers even know there’s a problem, ensuring consistent and dependable operations.
January 19, 2020
Field Service Director in Manchester, NH
Service technicians know their way around a tool box and a computer circuit board.
December 31, 2019