Job Description
We are seeking an experienced Assistant Store Manager to join the dynamic team of a trendy, fast-growing, fast-casual dining establishment. As the Assistant Store Manager, you will be key in maintaining operational efficiency, delivering exceptional service, and ensuring a positive dining experience for our guests.
Responsibilities:
- Guest Satisfaction: Provide outstanding customer service, ensuring every guest has a memorable dining experience. Address guest inquiries, concerns, and feedback in a prompt and professional manner.
- Operational Excellence: Assist in overseeing daily operations, including opening and closing procedures, staff scheduling, and maintaining cleanliness and organization throughout the restaurant.
- Team Leadership: Support and motivate the front-of-house and back-of-house teams, including cashiers, servers, kitchen staff, and food preparers. Foster a positive work environment, promote teamwork, and provide ongoing training and development.
- Service Standards: Maintain high service standards by implementing company policies and procedures. Ensure that orders are accurate, food is served promptly, and guests' needs are met efficiently and courteously.
- Inventory and Stock Control: Collaborate with the management team to monitor inventory levels, minimize waste, and maintain proper stock rotation. Place orders with suppliers to ensure adequate supplies are available.
- Quality Control: Uphold the quality and consistency of food and beverage offerings. Conduct regular inspections to ensure compliance with health and safety regulations and company standards.
- Sales and Upselling: Support sales initiatives and promotions to maximize revenue. Train staff on suggestive selling techniques to enhance the guest experience and increase average check amounts.
- Cash Handling and Financial Management: Assist in cash handling procedures, including opening and closing registers, reconciling sales, and preparing daily deposits. Contribute to monitoring and controlling expenses to meet financial targets.
- Health and Safety Compliance: Ensure compliance with health and safety regulations, including food handling, sanitation, and workplace safety procedures. Maintain accurate records and documentation.
Qualifications:
- Minimum 2 years in a restaurant management role
- Back-of-house experience preferred
- Strong customer service and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Leadership qualities with the ability to motivate and inspire a team.
- Knowledge of fast casual dining operations and service standards.
- Proficiency in using POS systems and restaurant management software.
- Flexibility to work in a fast-paced environment and handle pressure.
- Ability to work evenings, weekends, and holidays as required.
Benefits:
- Health Insurance (Medical, Dental, Vision and Life)
- Paid Time off
- Bonus
- Meal discounts
- Flexible scheduling work-life balance
- Career growth opportunities
- Generous employee referral program - get paid to work with your friends!
As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.
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Company Description
Superior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States.
Our recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace.
Our recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service.
Our success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish.
Lastly, we know what it takes and how to match the right candidate to the right client.
Superior Talent Source is a niche search agency specializing in executive placement nationwide with leading restaurants, hotels country clubs and resorts across the United States. Our recruiters have decades of experience in recruiting for the Hospitality industry, and they have built up an excellent network of relationships as well as a deep understanding of the marketplace. Our recruiter's expertise together with our approach is focused on finding the right fit for both candidate and client, whilst delivering a quality service. Our success is built on investing in relationships and doing it the right way. Going beyond phone calls and e-mails, taking the time to attend conferences, being active members of professional groups and social media. Getting to know clients and candidates on a personal level and supporting and nurturing the relationships we establish. Lastly, we know what it takes and how to match the right candidate to the right client.