Enterprise Infrastructure Director jobs in Pennsylvania

Enterprise Infrastructure Director manages and coordinates the information systems that will adequately support the organization's enterprise infrastructure. Monitors and manages all IT infrastructure projects to meet company and client needs. Being an Enterprise Infrastructure Director determines current and future enterprise infrastructure needs, ensuring the scalability of infrastructure design to handle expected growth. Implements policies and procedures to maintain, enhance, and secure an organization's technology infrastructure. Additionally, Enterprise Infrastructure Director is responsible for monitoring the systems to ensure the highest level of infrastructure performance. May assist in network interface planning, hardware resource availability, and the development of new applications. Requires a bachelor's degree. Typically reports to a director. The Enterprise Infrastructure Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Enterprise Infrastructure Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Enterprise Infrastructure Mgr (ServiceNow)
  • PNC
  • Pittsburgh, PA FULL_TIME
  • Position Overview

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As an Enterprise Infrastructure Mgr (ServiceNow) within PNC's Enterprise Technology & Security organization, you will be based in Pittsburg, PA, Cleveland, OH, Dallas, TX, Birmingham, AL or Phoenix, AZ.

    ServiceNow team is focused on modernizing and automating IT processes and practices by aligning with industry standards for enhanced regulatory compliance, operational efficiency, and effectiveness. The ServiceNow team supports the enterprise by enabling capabilities across various domains to manage assets, processes, workflows and operations.

    Responsibilities:
    Responsible for teams that support the engineering activities to implement new functionality and enhancements aligned to products associated with ServiceNow platform
    • This role involves delivery of new capabilities and features related to products aligned to the ServiceNow platform
    • Collaborates with various product owners, process owners and ITSM platform architecture to ensure capabilities support the intended business value and meets the governance and best practices of the platform
    • Lead delivery execution across all process areas to ensure product configuration is optimized, business processes are efficient and IT delivery is well managed

    Qualifications:
    1. Experience leading technology platforms, applications and managing technology portfolios
    2. Proficiency in one or more relevant programming languages, such as Java, C , JavaScript, Python
    3. Familiarity with open-source tools and agile development environments
    4. Strong leadership skills, including the ability to provide direction, delegate assignments and support team members
    5. ServiceNow/ITSM experience preferred

    Job Description

    • Delivers products/services in alignment with business needs and objectives. Responsible for multiple teams or departments within the Enterprise Infrastructure function.
    • Contributes to infrastructure planning, development strategies/initiatives and product lifecycle/service orientation; determines current and future enterprise infrastructure needs. Oversees portfolio/program/project management responsibilities. Directs financial management and risk management capabilities.
    • Contributes to stable and secure environment, incident management, product health/patching, and the asset management lifecycle. May communicate with vendors, suppliers and executive management to ensure availability of infrastructure technologies and support.
    • Implements best practices for technology architecture and management.
    • Directs, motivates, develops and oversees the performance of the management team and key staff.

    PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

    • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
    • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

    PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

    • Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
    • Live the Values - Role models our values with transparency and courage.
    • Enable Change - Takes action to drive change and innovation that will transform our business.
    • Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
    • Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

    Qualifications

    Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

    Preferred Skills

    Information Security, IT Architecture, Network Administration, Network Support, Software Testing, System Administration

    Competencies

    Hardware Infrastructure, Information Security Technologies, IT Architecture, IT Environment, IT Industry: Trends & Directions, IT Service Management (ITSM), IT Standards, Procedures & Policies, IT Systems Management, System and Technology Integration

    Work Experience

    Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry experience is typically 8 years. At least 5 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    Education

    Bachelors

    Certifications

    No Required Certification(s)

    Licenses

    No Required License(s)

    Benefits

    PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

    In addition, PNC generally provides the following paid time off, depending on your eligibility*: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

    To learn more about these and other programs, including benefits for full time and part-time employees, visit pncbenefits.com > New to PNC.

    *For more information, please click on the following links:

    Time Away from Work

    PNC Full-Time Benefits Summary

    PNC Part-Time Benefits Summary

    Disability Accommodations Statement

    If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


    At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

    Equal Employment Opportunity (EEO)


    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    California Residents

    Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

  • 9 Days Ago

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Director of Infrastructure
  • Glatfelter Insurance Group.
  • York, PA FULL_TIME
  • About the PositionGlatfelter Insurance Group is seeking a Director of Infrastructure. Our new associate will be responsible for leading a team of highly technical individuals and overseeing the operat...
  • 24 Days Ago

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Enterprise Infrastructure Manager, Sr-Site Reliability
  • PNC
  • Pittsburgh, PA FULL_TIME
  • Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work to...
  • 2 Months Ago

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Assistant Director, Infrastructure
  • Kane Partners LLC
  • Philadelphia, PA FULL_TIME
  • Are you ready to join a growing, dynamic team in the FinTech world?Our client seeks and Assistant Director, Infrastructure who will be responsible for the applications that their internal teams want t...
  • 2 Days Ago

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Legal/Commercial Director (Infrastructure)
  • S&B USA CONSTRUCTION
  • Pittsburgh, PA FULL_TIME
  • About Us S&B USA Concessions is a leader in the development, investment, construction, operation and financing of large scale infrastructure P3 projects globally. We’re looking for highly motivated, e...
  • 2 Days Ago

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Director of Network Infrastructure Delivery
  • Unisys
  • Harrisburg, PA FULL_TIME
  • Job Description What success looks like in this role: Position Overview The Cloud, Applications, and Infrastructure (CA&I) business unit within Unisys provides consulting, managed services, and projec...
  • 3 Days Ago

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Director, Service Infrastructure
  • BJ's Wholesale Club
  • Marlborough, MA
  • Job Summary: The Director - Service Infrastructure is a critical role in the Shared Service Organization responsible for...
  • 6/11/2024 12:00:00 AM

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Director IT Infrastructure and Operations
  • Academy Sports + Outdoors
  • Katy, TX
  • Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and grow...
  • 6/11/2024 12:00:00 AM

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Director of Infrastructure
  • Plymouth Rock Assurance
  • Boston, MA
  • Director of Infrastructure In this position, you will lead several teams responsible for the design, engineering, operat...
  • 6/9/2024 12:00:00 AM

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District Office Telecom Manager
  • United States House of Representatives
  • Washington, DC
  • District Office Telecom Manager Salary Range:134,633.00 - 152,352.00 Closing Date: 6/21/2024 Job Summary: The Office of ...
  • 6/9/2024 12:00:00 AM

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Director, Rail Infrastructure Design
  • NJ Transit
  • Newark, NJ
  • Forbes List of America's Best Employers 2022, 2023, & 2024 Move forward with us! At NJ TRANSIT, you'll join us in transf...
  • 6/8/2024 12:00:00 AM

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Director of Infrastructure
  • Addison Group
  • Chicago, IL
  • Director of IT Infrastructure and Engineering The Director, Technology Infrastructure and Engineering provides strategic...
  • 6/8/2024 12:00:00 AM

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IT Infrastructure Director
  • Holman Logistics
  • Auburn, WA
  • Do you want to join an organization that lives and breathes for the customer and its Team Members? We are looking for so...
  • 6/8/2024 12:00:00 AM

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Director of Infrastructure Development
  • Larson Maddox
  • A leading environmental services company dedicated to preserving and enhancing the environment through sustainable pract...
  • 6/7/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Enterprise Infrastructure Director jobs
$196,473 to $261,161

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